Entergy
Job Summary
The Analyst will gather, interpret, and use complex data to develop actionable steps that will improve processes and optimize results for improving our billing accuracy and timeliness. This role will also serve as a liaison to the Field Operations to provide education and job aids to improve data integrity of entries into the system related to manual meter reads, meter installs, etc. This role will partner closely with Entergy’s billing departments on billing exceptions to understand root cause and make improvements to the processes upstream to avoid billing exceptions. Job Responsibilities
Gather, analyze, and interpret data for problem solving to minimize meter exceptions and provide sustainable results. Submit reports to the relevant department heads and management. Find patterns and trends in the analyzed data. Help management and other teams draw business goals and needs. Formulate procedural manuals for the department. Be adept at learning multiple data sources to provide insightful analysis and reporting. Develop strong relationships across the operations. Provide support to ensure data integrity of information into the MDMS system. Create job aids and other tools to further educate the organization on how the systems function end to end and what is needed to maintain accuracy and timeliness of bills. Develop reporting to allow for more real‑time understanding of the functioning of the meters. Minimum Requirements – Education
High School Diploma (Required) Desired: Bachelor’s Degree Minimum Requirements – Experience
Analyst I: 0‑2 years of relevant experience Analyst II: 2‑4 years of relevant experience Analyst III: 4‑6 years of relevant experience Minimum Requirements – Knowledge, Skills, and Abilities
Ability to manage multiple projects and operate in a rapidly changing work environment. Proficiency in Excel, CCS, Maximo, Click, MDMS. Knowledge of AMI and Smart Grid network management tools. Specific knowledge of Meter Data Management Software (MDMS) preferred. Strong ability to apply broad industry and commercial awareness to drive financial and operational performance. Excellent interpersonal skills; team player. Ability to resolve issues by leveraging resources throughout the organization. Excellent project management, written and verbal communication skills. Excellent critical thinking, problem‑solving, and decision‑making skills. Workplace Flexibility
Hybrid Primary Location
Arkansas – Little Rock (Illinois: Little Rock) / Louisiana – New Orleans FLSA Status
Professional Relocation Option
No Relocation Offered Travel Requirement
Up to 25% EEO Statement
An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the EEO page, or see statements below. The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non‐discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. The Enterry System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Enterry System of Companies employees to perform their expected job duties is absolutely not tolerated. Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. Authorisation to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position.
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The Analyst will gather, interpret, and use complex data to develop actionable steps that will improve processes and optimize results for improving our billing accuracy and timeliness. This role will also serve as a liaison to the Field Operations to provide education and job aids to improve data integrity of entries into the system related to manual meter reads, meter installs, etc. This role will partner closely with Entergy’s billing departments on billing exceptions to understand root cause and make improvements to the processes upstream to avoid billing exceptions. Job Responsibilities
Gather, analyze, and interpret data for problem solving to minimize meter exceptions and provide sustainable results. Submit reports to the relevant department heads and management. Find patterns and trends in the analyzed data. Help management and other teams draw business goals and needs. Formulate procedural manuals for the department. Be adept at learning multiple data sources to provide insightful analysis and reporting. Develop strong relationships across the operations. Provide support to ensure data integrity of information into the MDMS system. Create job aids and other tools to further educate the organization on how the systems function end to end and what is needed to maintain accuracy and timeliness of bills. Develop reporting to allow for more real‑time understanding of the functioning of the meters. Minimum Requirements – Education
High School Diploma (Required) Desired: Bachelor’s Degree Minimum Requirements – Experience
Analyst I: 0‑2 years of relevant experience Analyst II: 2‑4 years of relevant experience Analyst III: 4‑6 years of relevant experience Minimum Requirements – Knowledge, Skills, and Abilities
Ability to manage multiple projects and operate in a rapidly changing work environment. Proficiency in Excel, CCS, Maximo, Click, MDMS. Knowledge of AMI and Smart Grid network management tools. Specific knowledge of Meter Data Management Software (MDMS) preferred. Strong ability to apply broad industry and commercial awareness to drive financial and operational performance. Excellent interpersonal skills; team player. Ability to resolve issues by leveraging resources throughout the organization. Excellent project management, written and verbal communication skills. Excellent critical thinking, problem‑solving, and decision‑making skills. Workplace Flexibility
Hybrid Primary Location
Arkansas – Little Rock (Illinois: Little Rock) / Louisiana – New Orleans FLSA Status
Professional Relocation Option
No Relocation Offered Travel Requirement
Up to 25% EEO Statement
An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the EEO page, or see statements below. The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non‐discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. The Enterry System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Enterry System of Companies employees to perform their expected job duties is absolutely not tolerated. Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. Authorisation to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position.
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