Government Tactical Solutions, LLC
Senior Unified Communications Engineer
Government Tactical Solutions, LLC, Baltimore, Maryland, United States
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Senior Unified Communications Engineer
role at
Government Tactical Solutions, LLC .
Security Clearance:
TS/SCI
Location:
Annapolis Junction, MD
Job Type:
Full-Time
Target Salary Range:
$175,000 - $215,000
Position Overview Unified Communications Engineer to provide Unified Communications engineering. This includes desktop Video Conferencing (DVTC), Conference Room Video Teleconference Communications (CVTC), desktop Voice Over Internet Protocol (DVOIP), Voicemail, and Enterprise Content Delivery. The current Unified Communications infrastructure consists of Cisco DXSO's, 8800 Series Cisco phones, Cisco MX and SX Series Conference room equipment, Cisco Unified Communications Manager, Cisco Telepresence, Cisco VBrick, Cisco Enterprise Content Delivery, and Unity Connect voicemail.
Responsibilities
Review and analyze the existing Unified Communications infrastructure and make recommendations for enhancement.
Engineer Unified Communications solutions to meet new requirements and enhance existing services, including identifying hardware refresh recommendations.
Perform an AoA for periodic Unified Communications hardware refreshes following all change management processes.
Create and document requisite network configuration.
Perform design, project management, acceptance testing, and vendor assessment activities.
Communicate with internal and external groups to determine communications requirements and prepare engineering specifications to ensure functional requirements are met.
Ensure the accuracy and completeness of systems documentation.
Help in the design and the development of system equipment, installation, and testing to ensure all components are operational.
Involve in all aspects of service delivery, from feasibility studies and determining connectivity to preparing detailed technical documentation.
Qualifications
Information Assurance Technical (IAT) III Certification.
Experience with service ticket systems such as ServiceNow.
Excellent customer service, written and oral communication skills.
In-depth knowledge and understanding of LAN/WAN and Unified Communication (UC) technology, tools, and services.
Demonstrated experience as a Network Administrator.
Ability to multitask and work in a fast‑paced environment.
Professional‑level Cisco certifications desired.
Problem analysis and problem solving skills.
Attention to detail and accuracy.
Customer service orientation.
Preferred
ITIL Foundations certification.
Experience with cloud‑based Unified Communications solutions.
Appropriate security certifications centered on networking and Unified Communications.
Experience with VTC systems and their integration within Unified Communications platforms.
Effective communication skills—verbal and written.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Engineering and Information Technology
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Senior Unified Communications Engineer
role at
Government Tactical Solutions, LLC .
Security Clearance:
TS/SCI
Location:
Annapolis Junction, MD
Job Type:
Full-Time
Target Salary Range:
$175,000 - $215,000
Position Overview Unified Communications Engineer to provide Unified Communications engineering. This includes desktop Video Conferencing (DVTC), Conference Room Video Teleconference Communications (CVTC), desktop Voice Over Internet Protocol (DVOIP), Voicemail, and Enterprise Content Delivery. The current Unified Communications infrastructure consists of Cisco DXSO's, 8800 Series Cisco phones, Cisco MX and SX Series Conference room equipment, Cisco Unified Communications Manager, Cisco Telepresence, Cisco VBrick, Cisco Enterprise Content Delivery, and Unity Connect voicemail.
Responsibilities
Review and analyze the existing Unified Communications infrastructure and make recommendations for enhancement.
Engineer Unified Communications solutions to meet new requirements and enhance existing services, including identifying hardware refresh recommendations.
Perform an AoA for periodic Unified Communications hardware refreshes following all change management processes.
Create and document requisite network configuration.
Perform design, project management, acceptance testing, and vendor assessment activities.
Communicate with internal and external groups to determine communications requirements and prepare engineering specifications to ensure functional requirements are met.
Ensure the accuracy and completeness of systems documentation.
Help in the design and the development of system equipment, installation, and testing to ensure all components are operational.
Involve in all aspects of service delivery, from feasibility studies and determining connectivity to preparing detailed technical documentation.
Qualifications
Information Assurance Technical (IAT) III Certification.
Experience with service ticket systems such as ServiceNow.
Excellent customer service, written and oral communication skills.
In-depth knowledge and understanding of LAN/WAN and Unified Communication (UC) technology, tools, and services.
Demonstrated experience as a Network Administrator.
Ability to multitask and work in a fast‑paced environment.
Professional‑level Cisco certifications desired.
Problem analysis and problem solving skills.
Attention to detail and accuracy.
Customer service orientation.
Preferred
ITIL Foundations certification.
Experience with cloud‑based Unified Communications solutions.
Appropriate security certifications centered on networking and Unified Communications.
Experience with VTC systems and their integration within Unified Communications platforms.
Effective communication skills—verbal and written.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Engineering and Information Technology
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