The Amatriot Group
Senior Unified Communications Engineer
The Amatriot Group, Baltimore, Maryland, United States
3 days ago Be among the first 25 applicants
Job Title:
Senior Unified Communications Engineer
Security Clearance:
TS/SCI
Location:
Annapolis Junction, MD
Job Type:
Full-Time
Target Salary Range*:
$175,000 - $215,000.
This represents the potential salary range for this position depending on education level, years of experience and/or certifications in addition to other position specific requirements which may impact salary.
Position Overview Unified Communications Engineer to provide Unified Communications Engineering. This includes desktop Video Conferencing (DVTC), Conference Room Video Teleconference (CVTC), desktop Voice Over Internet Protocol (DVOIP), Voicemail, and Enterprise Content Delivery. The current Unified Communications infrastructure consists of Cisco DXSO's, 8800 Series Cisco phones, Cisco MX and SX Series Conference room equipment, Cisco Unified Communications Manager, Cisco Telepresence, Cisco VBrick, Cisco Enterprise Content Delivery, and Unity Connect voicemail.
Responsibilities
Review and analyze the existing Unified Communications infrastructure and make recommendations for enhancement.
Engineer Unified Communications solutions to meet new requirements and enhancements to existing services, including identifying hardware refresh recommendations.
Perform an AOA for periodic hardware refreshes following all change management processes.
Creates and documents requisite network configuration.
Performs design, project management, acceptance testing, and vendor assessment activities.
Communicates with internal and external groups to determine communications requirements and prepare engineering specifications to ensure functional requirements are met.
Ensures the accuracy and completeness of systems documentation.
Help in the design and the development of system equipment, as well as installing, testing system equipment, and implementing procedures to make all components operational.
Involvement in all aspects of service delivery, from carrying out feasibility exercises and determining connectivity and signal access to preparing detailed, technical, and operational documentation.
Qualifications
Information Assurance Technical (IAT) III Certification
Experience utilizing trouble ticket systems like ServiceNow
Excellent customer service, writing and oral communication skills
In-depth knowledge and understanding of LAN/WAN and Unified Communication (UC) technology, tools and services
Demonstrated experience as a Network Administrator
Ability to multitask and work in a fast-paced environment
Professional-level Cisco certifications desired
Problem analysis and problem solving
Attention to detail and accuracy
Customer Service oriented
Preferred
ITIL Foundations certification desired
Experience with cloud based unified communications solutions
Appropriate security certifications centering on networking and unified communications
Experience with VTC systems and their integration within unified communications platforms
Effective communication skills - verbal and written
Seniority level Mid-Senior level
Employment type Full-time
Job function Strategy/Planning and Information Technology
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Job Title:
Senior Unified Communications Engineer
Security Clearance:
TS/SCI
Location:
Annapolis Junction, MD
Job Type:
Full-Time
Target Salary Range*:
$175,000 - $215,000.
This represents the potential salary range for this position depending on education level, years of experience and/or certifications in addition to other position specific requirements which may impact salary.
Position Overview Unified Communications Engineer to provide Unified Communications Engineering. This includes desktop Video Conferencing (DVTC), Conference Room Video Teleconference (CVTC), desktop Voice Over Internet Protocol (DVOIP), Voicemail, and Enterprise Content Delivery. The current Unified Communications infrastructure consists of Cisco DXSO's, 8800 Series Cisco phones, Cisco MX and SX Series Conference room equipment, Cisco Unified Communications Manager, Cisco Telepresence, Cisco VBrick, Cisco Enterprise Content Delivery, and Unity Connect voicemail.
Responsibilities
Review and analyze the existing Unified Communications infrastructure and make recommendations for enhancement.
Engineer Unified Communications solutions to meet new requirements and enhancements to existing services, including identifying hardware refresh recommendations.
Perform an AOA for periodic hardware refreshes following all change management processes.
Creates and documents requisite network configuration.
Performs design, project management, acceptance testing, and vendor assessment activities.
Communicates with internal and external groups to determine communications requirements and prepare engineering specifications to ensure functional requirements are met.
Ensures the accuracy and completeness of systems documentation.
Help in the design and the development of system equipment, as well as installing, testing system equipment, and implementing procedures to make all components operational.
Involvement in all aspects of service delivery, from carrying out feasibility exercises and determining connectivity and signal access to preparing detailed, technical, and operational documentation.
Qualifications
Information Assurance Technical (IAT) III Certification
Experience utilizing trouble ticket systems like ServiceNow
Excellent customer service, writing and oral communication skills
In-depth knowledge and understanding of LAN/WAN and Unified Communication (UC) technology, tools and services
Demonstrated experience as a Network Administrator
Ability to multitask and work in a fast-paced environment
Professional-level Cisco certifications desired
Problem analysis and problem solving
Attention to detail and accuracy
Customer Service oriented
Preferred
ITIL Foundations certification desired
Experience with cloud based unified communications solutions
Appropriate security certifications centering on networking and unified communications
Experience with VTC systems and their integration within unified communications platforms
Effective communication skills - verbal and written
Seniority level Mid-Senior level
Employment type Full-time
Job function Strategy/Planning and Information Technology
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