Loews Hotels & Co
Manager, IT page is loaded## Manager, ITlocations:
FL - Miami Beach - Loews Miami Beach Hoteltime type:
Full timeposted on:
Posted Todayjob requisition id:
R0079354A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined.**Purpose:**Maintain hotel information technology systems, hardware, and infrastructure and provide staff direction and supervision. Manage all aspects of the day-to-day operations at assigned locations while ensuring the efficient operation, availability, and security of all user endpoints, servers, printers, UPS devices, network devices, and telephony infrastructure.**Essential Functions and Responsibilities*** Assign, manage, and perform tasks necessary to ensure the efficient operation, availability, and security of all hardware and software endpoints, servers, printers, UPS devices, network devices, and telephony infrastructure.* Ensure monitoring, analysis, troubleshooting, and corrective actions for O/S and application patching and anti-virus protection updates to all property user endpoints and servers.* Provide support for data and telephony device connectivity to an enterprise local and wide area network.* Maintain an accurate, up-to-date inventory of all hardware, software, and licenses.* Perform local systems backup, ensuring all critical data is transferred to backup servers without errors or omissions. Maintains current system images of all server-level endpoints. Perform restoration on local servers to ensure data is protected and functional.* Provide support for hotel business technologies to include POS, High-Speed Internet, FTG/VOD, Telephony, and PMS interfaces. Ensure maximum uptime of all equipment and services.* Maintain cleanliness and excellent condition of equipment, MDF, IDFs, and work areas.* Partner with Local IT Director, Regional IT Leadership and Corporate IT Teams – Planning and coordination of all IT projects, preventive maintenance, and system upgrades.* Review of IT Operating and Capital Budgets.* Provisioning of user roles, rights, and access to business applications.* IT Equipment Disposal.* Ensure compliance with all Corporate Policies & Procedures and legal requirements related to Hardware & software installation, use, and licensing agreements.**General*** Respond to administrative requests and responsibilities in a timely manner* Demonstrate a proactive approach towards work activities* Ability to work flexible schedule to include weekends and holidays* 24X7 availability in the event of a critical systems failure having an impact on hotel revenue or guest service**Required Qualifications*** Knowledge of Desktop Hardware and Software Installation and Configuration* Knowledge of Networking systems to include hubs, switches, DHCP and DNS.* Knowledge PMS and related interfaces* Knowledge of Retail and F&B POS Systems**Preferred Qualifications*** Hand on experience with Mobile Device Support and Management**Education and Experience*** Two year College Degree* Two years related work experienceHeadquartered in New York City, Loews Hotels & Co is rooted in deep heritage in the hotel industry and excellence in service.
As one of the only independently owned family hotel companies, we know that hospitality comes from the heart.Loews Hotels & Co owns and operates hotels and resorts across the U.S. and Canada.
Located in major city centers and resort destinations, including multiple hotels in partnership with Universal Orlando Resort, Loews Hotels & Co features properties grounded in family heritage and dedicated to delivering unscripted guest moments, all with a locally handcrafted approach.
We pride ourselves on the individuality and uniqueness of our offering.Joining Loews Hotels & Co means not just gaining a job, it means becoming a part of a family. A family where Team Member growth and empowerment are part of our DNA and have been for decades.
We offer progressive benefits including paid parental leave, 401K matching and travel benefits, and opportunities for ongoing learning and development.
But beyond that, as a member of the Loews Hotels family, you are part of a culture of diversity and inclusion, one that works hard to protect our environment with eco-friendly and sustainability programs, and one that is always a good neighbor to their communities, supporting them in ways large and small.
We welcome you to join us.Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. #J-18808-Ljbffr
FL - Miami Beach - Loews Miami Beach Hoteltime type:
Full timeposted on:
Posted Todayjob requisition id:
R0079354A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined.**Purpose:**Maintain hotel information technology systems, hardware, and infrastructure and provide staff direction and supervision. Manage all aspects of the day-to-day operations at assigned locations while ensuring the efficient operation, availability, and security of all user endpoints, servers, printers, UPS devices, network devices, and telephony infrastructure.**Essential Functions and Responsibilities*** Assign, manage, and perform tasks necessary to ensure the efficient operation, availability, and security of all hardware and software endpoints, servers, printers, UPS devices, network devices, and telephony infrastructure.* Ensure monitoring, analysis, troubleshooting, and corrective actions for O/S and application patching and anti-virus protection updates to all property user endpoints and servers.* Provide support for data and telephony device connectivity to an enterprise local and wide area network.* Maintain an accurate, up-to-date inventory of all hardware, software, and licenses.* Perform local systems backup, ensuring all critical data is transferred to backup servers without errors or omissions. Maintains current system images of all server-level endpoints. Perform restoration on local servers to ensure data is protected and functional.* Provide support for hotel business technologies to include POS, High-Speed Internet, FTG/VOD, Telephony, and PMS interfaces. Ensure maximum uptime of all equipment and services.* Maintain cleanliness and excellent condition of equipment, MDF, IDFs, and work areas.* Partner with Local IT Director, Regional IT Leadership and Corporate IT Teams – Planning and coordination of all IT projects, preventive maintenance, and system upgrades.* Review of IT Operating and Capital Budgets.* Provisioning of user roles, rights, and access to business applications.* IT Equipment Disposal.* Ensure compliance with all Corporate Policies & Procedures and legal requirements related to Hardware & software installation, use, and licensing agreements.**General*** Respond to administrative requests and responsibilities in a timely manner* Demonstrate a proactive approach towards work activities* Ability to work flexible schedule to include weekends and holidays* 24X7 availability in the event of a critical systems failure having an impact on hotel revenue or guest service**Required Qualifications*** Knowledge of Desktop Hardware and Software Installation and Configuration* Knowledge of Networking systems to include hubs, switches, DHCP and DNS.* Knowledge PMS and related interfaces* Knowledge of Retail and F&B POS Systems**Preferred Qualifications*** Hand on experience with Mobile Device Support and Management**Education and Experience*** Two year College Degree* Two years related work experienceHeadquartered in New York City, Loews Hotels & Co is rooted in deep heritage in the hotel industry and excellence in service.
As one of the only independently owned family hotel companies, we know that hospitality comes from the heart.Loews Hotels & Co owns and operates hotels and resorts across the U.S. and Canada.
Located in major city centers and resort destinations, including multiple hotels in partnership with Universal Orlando Resort, Loews Hotels & Co features properties grounded in family heritage and dedicated to delivering unscripted guest moments, all with a locally handcrafted approach.
We pride ourselves on the individuality and uniqueness of our offering.Joining Loews Hotels & Co means not just gaining a job, it means becoming a part of a family. A family where Team Member growth and empowerment are part of our DNA and have been for decades.
We offer progressive benefits including paid parental leave, 401K matching and travel benefits, and opportunities for ongoing learning and development.
But beyond that, as a member of the Loews Hotels family, you are part of a culture of diversity and inclusion, one that works hard to protect our environment with eco-friendly and sustainability programs, and one that is always a good neighbor to their communities, supporting them in ways large and small.
We welcome you to join us.Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. #J-18808-Ljbffr