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D.R. Horton

Help Desk Technician

D.R. Horton, Arlington, Texas, United States, 76000

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Description was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries.

Please visit our website at for more information.

D.R. Horton, Inc.

is currently looking for an

Help Desk Technician . The right candidate will be responsible for all IT support activities related to end user hardware, Software and other IT related issues.

Includes, but is not limited to imaging systems, working hardware and software tickets, and processing in and out of warranty repairs.

Essential Duties and Responsibilities

include the following. Other duties may be assigned.

Research and resolve hardware and software application issues

Document and track the details of the issue, status and resolution, using the help desk tracking application

Communicate and follow-up with the user while working the issue and ensure successful and timely completion of the issue

Administer user accounts for several different computer systems

Complete work order fully documenting each step of the troubleshooting process

Conducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company

Aid with division office and corporate moves

Support special projects

Work with external vendors

Ability to work overtime

Qualifications

Education and/or Experience

High school diploma or general education degree (GED)

Zero to two years related experience and/or training

Must be able to work in a computer data center and warehouse environment around several network and running computers

Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists

Must be able to interpret a variety of instructions furnished in written, oral, diagram or schedule form

Ability to apply common sense understanding to carry out instructions furnished in written oral form or via DRH applications

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals

Ability to write routine reports and correspondence

The employee must frequently lift and/or move up to 50 pounds

Preferred Qualifications

CompTIA A+ or similar certification a plus

Experience with Windows Current Version is a plus

Experience with Microsoft Office Current Version is a plus

Microsoft Active Directory experience is a plus

Come join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including:

Medical, Dental and Vision

401(K)

Employee Stock Purchase Plan

Flex Spending Accounts

Life & Disability Insurance

Vacation, Sick, Personal Time and Company Holidays

Multiple Voluntary and Company provided Benefits

Build YOUR future with D.R. Horton, America’s Builder.

#WeBuildPeopleToo Job

: Information Technology

Primary Location

: TX-Arlington

Organization

: Corporate

Schedule

: Full-time

Job Posting

:Oct 31, 2025, 4:45:22 PM