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Zachary Piper Solutions

Cloud Support Engineer

Zachary Piper Solutions, Reston, Virginia, United States, 22090

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Join Our Team as a Cloud Support Engineer at Zachary Piper Solutions! Are you a skilled cloud professional seeking an opportunity to make a real impact? ZPS is seeking a qualified candidateto support a US Government Customer.

Zachary Piper Solutions

is presently in search of a Cloud Support Engineer to meticulously document and address system concerns within a dynamic cloud environment. This position is onsite in Reston, VA.

Role Summary:

Timely resolution of incoming incident tickets.

Utilization of custom tools for the effective resolution of system issues.

Detection and adept rectification of system glitches.

Thorough logging and documentation of incident resolutions.

Qualifications:

Active TS/SCI FS Poly clearance is a requirement.

Openness to acquire proficiency in system tools such as Netmom and Windbg.

Compensation and Benefits:

Competitive Salary: Up to $140,000, contingent on experience.

Comprehensive Benefits Package: Encompassing medical, dental, vision, PTO, sick leave, 401k, and Holiday benefits.

Key Terms: Full Scope Poly, TS/SCI, FSP, Cloud, Netmom, Windbg, IT Experience, Help Desk, IT professional, Application Infrastructure, Troubleshooting, netmom, windbg, shift work, Linux, Azure, AWS, Windows, Active Directory, ServiceNow,

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