University of North Carolina Wilmington
Police Telecommunicator (Pooled Position)
University of North Carolina Wilmington, Wilmington, North Carolina, United States, 28412
Police Telecommunicator (Pooled Position)
Benefits of Working at UNCW:
Want to become a soaring UNCW Seahawk and work at one of the best universities on the East Coast? Want to put your toes in the sand after a day of work? The University of North Carolina Wilmington offers a vibrant university community and a location near the beach. Employees of UNCW are provided with a comprehensive benefits package and programs that support work/life balance. Full-time employees are eligible for dental, vision and health insurance plans. Health insurance eligibility begins on the first of the month following date of hire. Retirement plan contributions begin on the eligibility date following election and include employer contributions for either a defined contribution or a defined benefit plan. Optional disability plans are available. Full-time employees are eligible for the tuition waiver program (covers up to three undergraduate or graduate courses per academic year at UNCW or any UNC System university). UNCW also covers the cost of one UNCW course each summer session. As a full-time employee, there are benefits including a Campus Recreation Center membership, on-campus vaccine/booster availability, mindfulness programs, pretax accounts, paid holidays, paid leave accrual, and family medical leave after 12 months of service. Training and development programs are available through the Dare to Learn Academy and the employee assistance program, many offered free of charge.
Recruitment Range:
$43,627 - $48,220
Vacancy Number:
S02723
Competency Level:
Advanced
Location of Workplace:
Main UNCW Campus
Home Department:
University Police - 35340
Division:
Overview Primary Purpose of Organizational Unit: The primary objective of the UNCW Police Department is to provide a safe and secure environment within which students, faculty, and staff can live, learn, and work. The department has two divisions - Support and Operations. The officers who staff these divisions are duly sworn, certified, armed, and empowered with the same authority as other local law enforcement officers in the State of North Carolina as regulated by the North Carolina Department of Justice. Telecommunicators, program managers, and command-level personnel provide administrative support for the various divisions. The department also employs full-time and part-time security guards who assist community members by performing building patrols, area patrols, escorts, and access to department services.
Brief Summary of Work for this Position This Telecommunicator position performs technical communications work in support of public safety operations. Work involves receiving emergency and non-emergency calls, monitoring alarms, obtaining and relaying information, prioritizing calls/alarms and coordinating response procedures, dispatching appropriate public safety personnel, and maintaining public safety communications logs and databases. Telecommunicators operate a variety of complex telecommunications and computer equipment, including multi-line phone systems, multi-channel police consoles, two-way radios, scanners, and Division of Criminal Information terminals.
Minimum Education and Experience Requirements High School diploma or equivalency and demonstrated possession of the competencies necessary to perform the work. Requires certification as a Division of Criminal Information computer operator or the ability to achieve certification within 45 days of employment. Some positions may require Basic Telecommunicator Certification in accordance with the North Carolina Criminal Justice Training and Standards Commission or the ability to achieve certification within one year of employment.
Preferred Education, Knowledge, Skills & Experience
Knowledge of the integral workings of a law enforcement agency, in particular the dispatch aspect.
Willingness to communicate and effectively get along with the public.
Oral Communication skills are required. Knowing how to type is essential to being able to perform the job as Telecommunicator.
Typing the Daily Police Bulletin, memos for officers, and some reports are part of the Telecommunicator's responsibilities.
Being able to communicate well with the public is important. If a crime has been committed, it is important that the Telecommunicator get as many details as possible to pass on to the officer assigned to the call.
The ability to rapidly check files in the computer is needed. The ability to listen for radio traffic, telephone calls, and fire alarms and communicate with the caller.
The ability to read written orders and messages from agencies via the DCI Computer Terminal.
Required Certifications or Licensures Certification as DCI computer operator. Once hired, the Telecommunicator must attend a re-certification class every two years to maintain certification.
Employment Details FTE:
1.0 (40 hours per week)
Months Per Year:
12 Months
Work Days:
Rotating schedule, includes nights, weekends, and holidays
Work Hours:
Rotating schedule, includes nights, weekends, and holidays
Type of Position:
Permanent
Position Number:
8062
Job Posting Date:
10/23/2025
Posting Close Date:
11/9/2025
Number of Openings:
Multi-Positions
Special Notes to Applicants PLEASE NOTE: This posting will close at 11:59PM (Eastern time) on the posted closing date. To receive full consideration, please ensure you have completed the entire application, including the Work History section before you apply. Applications must be submitted through the online application system to be considered.
This position is being recruited at the Advanced level. If no applicants meet the required competency and training & experience requirements, management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
Eligibility for Employment Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. UNC Wilmington participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
Application To apply, please visit the UNCW job postings site (note: the original HTML contained a link to the posting).
Note: UNCW does not discriminate against any employee or applicant for employment because of race, sex (including gender identity, marital status, childbirth, and pregnancy), age, color, national origin (including ethnicity), religion, disability, sexual orientation, political affiliation, veteran status, military service member status, genetic information, or relationship to other university constituents, except where sex, age, or ability represent bona fide educational or occupational qualifications or where marital status is a statutorily established eligibility criterion for State funded employee benefit programs.
Copyright 2025 Jobelephant.com. Posted by the FREE value-added recruitment advertising agency.
#J-18808-Ljbffr
Want to become a soaring UNCW Seahawk and work at one of the best universities on the East Coast? Want to put your toes in the sand after a day of work? The University of North Carolina Wilmington offers a vibrant university community and a location near the beach. Employees of UNCW are provided with a comprehensive benefits package and programs that support work/life balance. Full-time employees are eligible for dental, vision and health insurance plans. Health insurance eligibility begins on the first of the month following date of hire. Retirement plan contributions begin on the eligibility date following election and include employer contributions for either a defined contribution or a defined benefit plan. Optional disability plans are available. Full-time employees are eligible for the tuition waiver program (covers up to three undergraduate or graduate courses per academic year at UNCW or any UNC System university). UNCW also covers the cost of one UNCW course each summer session. As a full-time employee, there are benefits including a Campus Recreation Center membership, on-campus vaccine/booster availability, mindfulness programs, pretax accounts, paid holidays, paid leave accrual, and family medical leave after 12 months of service. Training and development programs are available through the Dare to Learn Academy and the employee assistance program, many offered free of charge.
Recruitment Range:
$43,627 - $48,220
Vacancy Number:
S02723
Competency Level:
Advanced
Location of Workplace:
Main UNCW Campus
Home Department:
University Police - 35340
Division:
Overview Primary Purpose of Organizational Unit: The primary objective of the UNCW Police Department is to provide a safe and secure environment within which students, faculty, and staff can live, learn, and work. The department has two divisions - Support and Operations. The officers who staff these divisions are duly sworn, certified, armed, and empowered with the same authority as other local law enforcement officers in the State of North Carolina as regulated by the North Carolina Department of Justice. Telecommunicators, program managers, and command-level personnel provide administrative support for the various divisions. The department also employs full-time and part-time security guards who assist community members by performing building patrols, area patrols, escorts, and access to department services.
Brief Summary of Work for this Position This Telecommunicator position performs technical communications work in support of public safety operations. Work involves receiving emergency and non-emergency calls, monitoring alarms, obtaining and relaying information, prioritizing calls/alarms and coordinating response procedures, dispatching appropriate public safety personnel, and maintaining public safety communications logs and databases. Telecommunicators operate a variety of complex telecommunications and computer equipment, including multi-line phone systems, multi-channel police consoles, two-way radios, scanners, and Division of Criminal Information terminals.
Minimum Education and Experience Requirements High School diploma or equivalency and demonstrated possession of the competencies necessary to perform the work. Requires certification as a Division of Criminal Information computer operator or the ability to achieve certification within 45 days of employment. Some positions may require Basic Telecommunicator Certification in accordance with the North Carolina Criminal Justice Training and Standards Commission or the ability to achieve certification within one year of employment.
Preferred Education, Knowledge, Skills & Experience
Knowledge of the integral workings of a law enforcement agency, in particular the dispatch aspect.
Willingness to communicate and effectively get along with the public.
Oral Communication skills are required. Knowing how to type is essential to being able to perform the job as Telecommunicator.
Typing the Daily Police Bulletin, memos for officers, and some reports are part of the Telecommunicator's responsibilities.
Being able to communicate well with the public is important. If a crime has been committed, it is important that the Telecommunicator get as many details as possible to pass on to the officer assigned to the call.
The ability to rapidly check files in the computer is needed. The ability to listen for radio traffic, telephone calls, and fire alarms and communicate with the caller.
The ability to read written orders and messages from agencies via the DCI Computer Terminal.
Required Certifications or Licensures Certification as DCI computer operator. Once hired, the Telecommunicator must attend a re-certification class every two years to maintain certification.
Employment Details FTE:
1.0 (40 hours per week)
Months Per Year:
12 Months
Work Days:
Rotating schedule, includes nights, weekends, and holidays
Work Hours:
Rotating schedule, includes nights, weekends, and holidays
Type of Position:
Permanent
Position Number:
8062
Job Posting Date:
10/23/2025
Posting Close Date:
11/9/2025
Number of Openings:
Multi-Positions
Special Notes to Applicants PLEASE NOTE: This posting will close at 11:59PM (Eastern time) on the posted closing date. To receive full consideration, please ensure you have completed the entire application, including the Work History section before you apply. Applications must be submitted through the online application system to be considered.
This position is being recruited at the Advanced level. If no applicants meet the required competency and training & experience requirements, management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
Eligibility for Employment Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. UNC Wilmington participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
Application To apply, please visit the UNCW job postings site (note: the original HTML contained a link to the posting).
Note: UNCW does not discriminate against any employee or applicant for employment because of race, sex (including gender identity, marital status, childbirth, and pregnancy), age, color, national origin (including ethnicity), religion, disability, sexual orientation, political affiliation, veteran status, military service member status, genetic information, or relationship to other university constituents, except where sex, age, or ability represent bona fide educational or occupational qualifications or where marital status is a statutorily established eligibility criterion for State funded employee benefit programs.
Copyright 2025 Jobelephant.com. Posted by the FREE value-added recruitment advertising agency.
#J-18808-Ljbffr