Washington Radiology
Patient Service Representative
Washington Radiology, Washington, District of Columbia, us, 20022
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At
Washington Radiology , our service‑based culture is reflected in our day‑to‑day interactions that are warm and welcoming and delivered with care, compassion and clinical expertise. Our commitment to excellence can be seen across every level of our organization, beginning with our team members and extending to the patients, families, and physicians we serve. For more than 70 years, Washington Radiology has set the standard for medical imaging care. Looking to join a dynamic team dedicated to best‑in‑class quality and service excellence? We would like to speak with you. Patient Service Representative
Work Location:
1145 19th Street NW Suite 200, Washington, DC 20036 Work Hours:
Full‑Time, 40 hours weekly, Monday‑Friday, 8:30am‑5:00pm Department Highlights
Patient‑Focused Team Cohesive and Friendly Environment Supportive and Encouraging Atmosphere Requirements
High School diploma Two years of healthcare registration or customer service experience preferred Basic knowledge of cash handling Basic knowledge of medical terminology preferred Ability to read, write, and comprehend simple instructions and short correspondence Ability to apply common sense understanding to carry out detailed but sometimes complex written or oral instructions Ability to perform basic mathematical calculations Ability to sit and/or stand for long periods of time Experience using Microsoft Office Suite; knowledge of RIS software preferred A Day in the Life of a Patient Service Representative
Provide services and support for the following areas: Understands, promotes and demonstrates the Washington Radiology Way Greet patients in a professional and friendly manner Completely and accurately register patients, including input of demographic and insurance information into our RIS (Radiology Information System) and verifying accuracy of existing information Explain forms to patients and assist with form completion, via paper or tablet, as necessary Process necessary paperwork by scanning documents that need to be linked to the patient’s medical record and maintaining confidentiality Responsible for collecting patient payments, which can include explaining benefits given from insurance verification when necessary Prepare paperwork for future appointments incorporating additional paperwork needed for specific exams or payors as necessary Ensure all diagnostic tests have required orders, request as needed and follow‑up on outstanding requests Schedule and reschedule patients as necessary Generate daily invoice journal at the end of each day and reconcile payments using the Daily Reconciliation Report Participate in front office training to stay abreast of front office policy and procedures Why Washington Radiology?
A great place to work for the fourth year in a row Competitive benefits such as Medical, Dental, Vision, 401(k), PTO, Paid Holidays, Backup Child/Adult Care, and other unique benefits Hourly rate: $19.00 to $23.00 commensurate with experience Seniority Level
Entry level Employment Type
Full‑time Job Function
Health Care Provider Industries
Medical Practices Referrals increase your chances of interviewing at Washington Radiology by 2x Get notified about new Patient Service Representative jobs in
Washington, DC .
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Washington Radiology , our service‑based culture is reflected in our day‑to‑day interactions that are warm and welcoming and delivered with care, compassion and clinical expertise. Our commitment to excellence can be seen across every level of our organization, beginning with our team members and extending to the patients, families, and physicians we serve. For more than 70 years, Washington Radiology has set the standard for medical imaging care. Looking to join a dynamic team dedicated to best‑in‑class quality and service excellence? We would like to speak with you. Patient Service Representative
Work Location:
1145 19th Street NW Suite 200, Washington, DC 20036 Work Hours:
Full‑Time, 40 hours weekly, Monday‑Friday, 8:30am‑5:00pm Department Highlights
Patient‑Focused Team Cohesive and Friendly Environment Supportive and Encouraging Atmosphere Requirements
High School diploma Two years of healthcare registration or customer service experience preferred Basic knowledge of cash handling Basic knowledge of medical terminology preferred Ability to read, write, and comprehend simple instructions and short correspondence Ability to apply common sense understanding to carry out detailed but sometimes complex written or oral instructions Ability to perform basic mathematical calculations Ability to sit and/or stand for long periods of time Experience using Microsoft Office Suite; knowledge of RIS software preferred A Day in the Life of a Patient Service Representative
Provide services and support for the following areas: Understands, promotes and demonstrates the Washington Radiology Way Greet patients in a professional and friendly manner Completely and accurately register patients, including input of demographic and insurance information into our RIS (Radiology Information System) and verifying accuracy of existing information Explain forms to patients and assist with form completion, via paper or tablet, as necessary Process necessary paperwork by scanning documents that need to be linked to the patient’s medical record and maintaining confidentiality Responsible for collecting patient payments, which can include explaining benefits given from insurance verification when necessary Prepare paperwork for future appointments incorporating additional paperwork needed for specific exams or payors as necessary Ensure all diagnostic tests have required orders, request as needed and follow‑up on outstanding requests Schedule and reschedule patients as necessary Generate daily invoice journal at the end of each day and reconcile payments using the Daily Reconciliation Report Participate in front office training to stay abreast of front office policy and procedures Why Washington Radiology?
A great place to work for the fourth year in a row Competitive benefits such as Medical, Dental, Vision, 401(k), PTO, Paid Holidays, Backup Child/Adult Care, and other unique benefits Hourly rate: $19.00 to $23.00 commensurate with experience Seniority Level
Entry level Employment Type
Full‑time Job Function
Health Care Provider Industries
Medical Practices Referrals increase your chances of interviewing at Washington Radiology by 2x Get notified about new Patient Service Representative jobs in
Washington, DC .
#J-18808-Ljbffr