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Excelon Solutions

Technical support Engineer

Excelon Solutions, Redmond, Washington, United States, 98052

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PLs look for- who are or recently worked with end-user support directly. Has done troubleshooting of end-usef machine issues - hardware, software, office applications, Outlook and has knowledge in PowerShell scripting. Intune troubleshooting knowledge.

Senior HPC Technical Support Engineer – Ethernet Seattle, WA $108,000 - $201,250 2 weeks ago

Seattle, WA $90,000 - $130,000 2 weeks ago

Redmond, WA $60,000 - $100,000 3 months ago

Bellevue, WA $86,000 - $185,000 5 days ago

Technical Support Job Training Opportunity Direct message the job poster from Excelon Solutions

Responsibilities

Perform advanced technical support (Tier 3/4) for employees facing application issues, working closely with internal teams and product engineers to enhance products and user experience.

Deliver expert service engineering across multiple platforms, including Windows Client/Server, Intune, Security, Authentication, Identity, Networking, Linux, Mac, iOS, and Android.

Use existing telemetry data or create new telemetry solutions to analyze frequent ticket and call drivers, identifying obstacles, bugs, and change requests.

Seniority level Mid-Senior level

Employment type Contract

Job function Design

Industries IT Services and IT Consulting

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