Merlin Entertainments
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Food and Beverage Supervisor
role at
Merlin Entertainments
Get AI-powered advice on this job and more exclusive features.
Pay Range USD $20.00/hr.
About The Role As our
F&B Supervisor , you’ll take charge of the day-to-day operation of our Café and/or Bar, ensuring every guest enjoys top-notch service, delicious food, and a clean, fun environment. You’ll train and motivate your team, oversee food safety and inventory, and help drive sales—all while keeping the LEGO® spirit alive!
You’ll also take on
Manager-on-Duty
shifts, leading the entire attraction to ensure a seamless guest experience across all departments.
Qualifications & Experience What You’ll Be Doing
Lead operations of our café or bar — serving up burgers, pizza, Starbucks® coffee, snacks, ice cream, and more!
Manage inventory & suppliers, controlling costs and reducing waste.
Oversee food safety & cleanliness, ensuring all standards, logs, and audits are completed and compliant.
Train and inspire your team to be “guest obsessed” and deliver world‑class service every day.
Drive sales & KPIs — helping us meet (and exceed!) spend‑per‑head targets.
Develop schedules, forecast staffing needs, and manage daily operations efficiently.
Create team engagement programs, using recognition and incentives to keep morale high.
Collaborate cross‑departmentally, ensuring smooth guest flow and resolving issues in real time.
( And yes — you’ll have fun doing it!
) What You Bring
High school diploma or equivalent required; Bachelor’s degree preferred.
2+ years of experience in food & beverage or hospitality leadership (restaurant, café, or attraction setting).
Strong leadership and communication skills — you love developing teams and delighting guests.
Familiarity with POS systems, inventory controls, and sales auditing.
✅ Food safety certification (or ability to obtain within 30 days of hire).
Flexible and adaptable in a fast‑paced, ever‑changing environment.
Health, Safety & Teamwork At Merlin Entertainments, safety is everyone’s top priority. You’ll model safe work habits, ensure compliance with all health & safety policies, and create an environment where every team member feels empowered and supported.
Schedule & Working Conditions
Must be willing to work flexible hours, including mornings, evenings, weekends, and holidays.
Ability to stand, walk, bend, lift (up to 70 lbs), and navigate the attraction throughout your shift.
Work may occur in varying indoor/outdoor temperatures and sound levels.
Why You’ll Love It Here
Be part of the world’s most playful workplace
Receive exclusive Merlin perks — free attraction tickets, discounts, and career growth opportunities!
Work alongside an incredible team that values fun, creativity, and guest happiness
Our Core Values
Be Adaptable: Stay cool and flexible in a world of constant change.
Collaborate: Build together — teamwork makes the dream work!
Communicate Effectively: Share clearly and connect meaningfully.
Ensure Accountability: Own your results and inspire others to do the same.
Benefits
Excellent Health Care Options: Comprehensive medical, dental, and vision coverage.
Outstanding Paid Time Off (PTO): Enjoy well‑deserved breaks to recharge!
Merlin Magic Pass: Free entry for friends and family to our amazing parks & attractions.
Recognition Programs and Rewards: Celebrate your achievements and hard work!
401(k) Program: Save for the future with company matching contributions.
Tuition Reimbursement Programs: Get support for further education and career growth.
Numerous Learning and Advancement Opportunities: Grow your skills and advance your career with us!
Ready to be a part of the magic? Apply today and start your adventure with Merlin Entertainments! ✨
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Management and Manufacturing
Industries: Entertainment Providers
#J-18808-Ljbffr
Food and Beverage Supervisor
role at
Merlin Entertainments
Get AI-powered advice on this job and more exclusive features.
Pay Range USD $20.00/hr.
About The Role As our
F&B Supervisor , you’ll take charge of the day-to-day operation of our Café and/or Bar, ensuring every guest enjoys top-notch service, delicious food, and a clean, fun environment. You’ll train and motivate your team, oversee food safety and inventory, and help drive sales—all while keeping the LEGO® spirit alive!
You’ll also take on
Manager-on-Duty
shifts, leading the entire attraction to ensure a seamless guest experience across all departments.
Qualifications & Experience What You’ll Be Doing
Lead operations of our café or bar — serving up burgers, pizza, Starbucks® coffee, snacks, ice cream, and more!
Manage inventory & suppliers, controlling costs and reducing waste.
Oversee food safety & cleanliness, ensuring all standards, logs, and audits are completed and compliant.
Train and inspire your team to be “guest obsessed” and deliver world‑class service every day.
Drive sales & KPIs — helping us meet (and exceed!) spend‑per‑head targets.
Develop schedules, forecast staffing needs, and manage daily operations efficiently.
Create team engagement programs, using recognition and incentives to keep morale high.
Collaborate cross‑departmentally, ensuring smooth guest flow and resolving issues in real time.
( And yes — you’ll have fun doing it!
) What You Bring
High school diploma or equivalent required; Bachelor’s degree preferred.
2+ years of experience in food & beverage or hospitality leadership (restaurant, café, or attraction setting).
Strong leadership and communication skills — you love developing teams and delighting guests.
Familiarity with POS systems, inventory controls, and sales auditing.
✅ Food safety certification (or ability to obtain within 30 days of hire).
Flexible and adaptable in a fast‑paced, ever‑changing environment.
Health, Safety & Teamwork At Merlin Entertainments, safety is everyone’s top priority. You’ll model safe work habits, ensure compliance with all health & safety policies, and create an environment where every team member feels empowered and supported.
Schedule & Working Conditions
Must be willing to work flexible hours, including mornings, evenings, weekends, and holidays.
Ability to stand, walk, bend, lift (up to 70 lbs), and navigate the attraction throughout your shift.
Work may occur in varying indoor/outdoor temperatures and sound levels.
Why You’ll Love It Here
Be part of the world’s most playful workplace
Receive exclusive Merlin perks — free attraction tickets, discounts, and career growth opportunities!
Work alongside an incredible team that values fun, creativity, and guest happiness
Our Core Values
Be Adaptable: Stay cool and flexible in a world of constant change.
Collaborate: Build together — teamwork makes the dream work!
Communicate Effectively: Share clearly and connect meaningfully.
Ensure Accountability: Own your results and inspire others to do the same.
Benefits
Excellent Health Care Options: Comprehensive medical, dental, and vision coverage.
Outstanding Paid Time Off (PTO): Enjoy well‑deserved breaks to recharge!
Merlin Magic Pass: Free entry for friends and family to our amazing parks & attractions.
Recognition Programs and Rewards: Celebrate your achievements and hard work!
401(k) Program: Save for the future with company matching contributions.
Tuition Reimbursement Programs: Get support for further education and career growth.
Numerous Learning and Advancement Opportunities: Grow your skills and advance your career with us!
Ready to be a part of the magic? Apply today and start your adventure with Merlin Entertainments! ✨
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Management and Manufacturing
Industries: Entertainment Providers
#J-18808-Ljbffr