Brother Wolf Animal Rescue
Foster and Volunteer Coordinator
Brother Wolf Animal Rescue, Asheville, North Carolina, us, 28814
Position: Foster and Volunteer Coordinator
Department: Volunteer Programs
Immediate Supervisor: Director of Programs
Exempt/Non-Exempt:
Non-Exempt, full-time position Hours and days will vary depending on organizational needs. Includes some weekend and holiday work.
Availability:
Brother Wolf is open 7 days a week, 365 days a year as animals need daily care. The Foster and Volunteer Coordinators are expected to work a 5-day-a-week schedule that meets the needs of the organization. We anticipate the schedule for this position to be 40 hours per week, Tuesday-Saturday. Hours may vary between 9AM and 8PM.
General Position Summary: The Foster and Volunteer Coordinators are the first contact for Brother Wolf's extensive network of volunteers, including the foster homes that the majority of the animals in our care spend time in before adoption. This position is a critical role to the organization's mission as it connects community members wishing to contribute to our life-saving work with the best fit for their skills and passion. The Foster and Volunteer Coordinators serve to maintain positive relationships with our foster and volunteer networks, providing resources, supplies, advice, oversight opportunities, and correction when needed.
Essential Function/Major Responsibilities: ● Recruit, onboard, train, and retain foster parents and volunteers for Brother Wolf Animal Rescue. ● Coordinate with the intake team to optimize the intake to foster pipeline and help to maintain proper shelter census. ● Use the volunteer management system to post and fill volunteer opportunities as needed. ● Place animals into foster homes by promoting the animals through various channels and matching them with appropriate foster parents. ● Encourage a collaborative environment amongst volunteers, fosters, and staff. ● With support from the Director of Programs, provide coaching and feedback as necessary to volunteers and fosters using non-violent communication techniques. ● Send communications to fosters and volunteers in a professional and timely manner. ● Welcome and prepare volunteers and foster parents for their roles, ensuring they understand their duties and how to perform them safely and effectively. ● Assist the Director of Programs in planning volunteer and foster appreciation events. ● Maintain organized inventory of supplies for Foster and Volunteer Programs by maintaining a supply pickup and dropoff station, ensuring that items are fully stocked. ● Work with Animal Care Lead on inventory and supply storage. ● Treat all animals humanely, properly, and with compassion at all times, regardless of the situation or circumstance. Promotes a humane and caring attitude toward all animals. ● Maintain a friendly demeanor and provide excellent customer service. ● Participate in hosting information tables at outreach events as required. ● Fill in for other areas and perform other tasks/functions as needed. Qualifications: ● Excellent interpersonal, communication, customer service, and time management skills. ● Genuine affection for animals, concern for their welfare, and a willingness to accommodate animals in the workplace. ● Experience and comfortability using Google Suite, databases, writing professional emails, and speaking on the phone. Experience with ShelterLuv and GalaxyDigital a plus. ● Ability and initiative, working with minimal supervision and direction. ● Maturity, excellent judgment, and a professional, personal demeanor. ● Ability to read, write, and understand English. Bilingual skills are a plus. ● Desire to foster and nurture relationships and public relations beneficial to the organization and our programs. ● Understand, agree with, and live the Brother Wolf mission, values, and vision. ● Familiarity with companion animals, knowledge of companion animal behavior, or experience working with or volunteering with a rescue group, humane society, foster care involvement, or other animal welfare agency is a plus. ● Comfort and ability to work with animals of unknown disposition and those who exhibit medical and other problems. ● Must be at least 18 years of age.
Physical Requirements: ● Physical ability to walk and or stand on your feet throughout a normal workday required. Ability to bend and squat. ● Physical ability to lift and carry 50lbs and push up to 150lbs independently when necessary. ● Physical ability to engage in repetitive motions of legs, arms, and hands and to hear and see clearly. ● Allergic conditions, which may be aggravated when handling or working with animals, may be a disqualification.
Working conditions: Conditions may include working alone, working inside or outside during varying weather conditions, frequent interruptions, and some evenings/weekends meetings, events, and classes.
Requirements: Driver's License Preferred Benefits:
Brother Wolf provides subsidizes Medical, dental and vision plans, life and disability benefits and direct primary care options for all full time employees. New employees receive two weeks worth of paid time off in their first year, with rising accrual rates for employees who are with the organization for more than two years. Employee Assistant Network offers mental health support for all Brother Wolf staff. Pet vaccines, prescription medications, and prescription diets offered at cost for employees' pets.
Exempt/Non-Exempt:
Non-Exempt, full-time position Hours and days will vary depending on organizational needs. Includes some weekend and holiday work.
Availability:
Brother Wolf is open 7 days a week, 365 days a year as animals need daily care. The Foster and Volunteer Coordinators are expected to work a 5-day-a-week schedule that meets the needs of the organization. We anticipate the schedule for this position to be 40 hours per week, Tuesday-Saturday. Hours may vary between 9AM and 8PM.
General Position Summary: The Foster and Volunteer Coordinators are the first contact for Brother Wolf's extensive network of volunteers, including the foster homes that the majority of the animals in our care spend time in before adoption. This position is a critical role to the organization's mission as it connects community members wishing to contribute to our life-saving work with the best fit for their skills and passion. The Foster and Volunteer Coordinators serve to maintain positive relationships with our foster and volunteer networks, providing resources, supplies, advice, oversight opportunities, and correction when needed.
Essential Function/Major Responsibilities: ● Recruit, onboard, train, and retain foster parents and volunteers for Brother Wolf Animal Rescue. ● Coordinate with the intake team to optimize the intake to foster pipeline and help to maintain proper shelter census. ● Use the volunteer management system to post and fill volunteer opportunities as needed. ● Place animals into foster homes by promoting the animals through various channels and matching them with appropriate foster parents. ● Encourage a collaborative environment amongst volunteers, fosters, and staff. ● With support from the Director of Programs, provide coaching and feedback as necessary to volunteers and fosters using non-violent communication techniques. ● Send communications to fosters and volunteers in a professional and timely manner. ● Welcome and prepare volunteers and foster parents for their roles, ensuring they understand their duties and how to perform them safely and effectively. ● Assist the Director of Programs in planning volunteer and foster appreciation events. ● Maintain organized inventory of supplies for Foster and Volunteer Programs by maintaining a supply pickup and dropoff station, ensuring that items are fully stocked. ● Work with Animal Care Lead on inventory and supply storage. ● Treat all animals humanely, properly, and with compassion at all times, regardless of the situation or circumstance. Promotes a humane and caring attitude toward all animals. ● Maintain a friendly demeanor and provide excellent customer service. ● Participate in hosting information tables at outreach events as required. ● Fill in for other areas and perform other tasks/functions as needed. Qualifications: ● Excellent interpersonal, communication, customer service, and time management skills. ● Genuine affection for animals, concern for their welfare, and a willingness to accommodate animals in the workplace. ● Experience and comfortability using Google Suite, databases, writing professional emails, and speaking on the phone. Experience with ShelterLuv and GalaxyDigital a plus. ● Ability and initiative, working with minimal supervision and direction. ● Maturity, excellent judgment, and a professional, personal demeanor. ● Ability to read, write, and understand English. Bilingual skills are a plus. ● Desire to foster and nurture relationships and public relations beneficial to the organization and our programs. ● Understand, agree with, and live the Brother Wolf mission, values, and vision. ● Familiarity with companion animals, knowledge of companion animal behavior, or experience working with or volunteering with a rescue group, humane society, foster care involvement, or other animal welfare agency is a plus. ● Comfort and ability to work with animals of unknown disposition and those who exhibit medical and other problems. ● Must be at least 18 years of age.
Physical Requirements: ● Physical ability to walk and or stand on your feet throughout a normal workday required. Ability to bend and squat. ● Physical ability to lift and carry 50lbs and push up to 150lbs independently when necessary. ● Physical ability to engage in repetitive motions of legs, arms, and hands and to hear and see clearly. ● Allergic conditions, which may be aggravated when handling or working with animals, may be a disqualification.
Working conditions: Conditions may include working alone, working inside or outside during varying weather conditions, frequent interruptions, and some evenings/weekends meetings, events, and classes.
Requirements: Driver's License Preferred Benefits:
Brother Wolf provides subsidizes Medical, dental and vision plans, life and disability benefits and direct primary care options for all full time employees. New employees receive two weeks worth of paid time off in their first year, with rising accrual rates for employees who are with the organization for more than two years. Employee Assistant Network offers mental health support for all Brother Wolf staff. Pet vaccines, prescription medications, and prescription diets offered at cost for employees' pets.