Warehouse & Logistics Specialist (WMS & GMP&Mandarin)

Warehouse & Logistics Specialist (WMS & Cold Chain) Location:

Germantown, MD (Onsite) Department:

Operations / Supply Chain Reports to:

Operations Manager About the Role You will own day-to-day warehouse operations-receiving, put-away, pick/pack/ship (domestic & international), cycle counts, and WMS transactions-while safeguarding inventory accuracy and supporting cold-chain shipments. You'll collaborate cross-functionally (Customer Service, Marketing, Labs) and coordinate with vendors and carriers to deliver on-time, in-full. Key Responsibilities

Receive inbound goods; inspect, label, and put away; maintain clean, organized stock areas. Pick, pack, and prepare orders for

domestic and international

shipments; generate documents, schedule pickups. Handle

temperature-sensitive materials

(dry ice, gel packs); follow cold-chain packaging SOPs and safety. Execute WMS transactions (receipts, issues, transfers, adjustments); ensure real-time data accuracy. Perform

cycle counts

and periodic

physical inventories ; reconcile variances and drive root-cause actions. Coordinate with

Customer Service

for accurate, timely order fulfillment and status updates. Liaise with

vendors/carriers

on deliveries, pickups, claims, and supplies. Support

Marketing

event/conference shipments: kitting, labeling, return logistics. Use

Excel

(vlookup/pivot/basic formulas) to track KPIs (fill rate, OTIF, inventory accuracy). Apply

basic coding/scripting

(e.g., Excel VBA / Python / SQL) to streamline routine reports or label/file tasks. Comply with EHS, hazmat, and internal SOPs; maintain 5S and safety standards. Work closely with Procurement, Manufacturing, Quality Assurance, QC and CMC Development to align with drug product supply plans and company goals. Direct GMP material demand forecasting and resolution processes. Ensure all material management activities, from receiving to distribution, comply with GMP and FDA regulations. Oversee inventory levels, maintain accurate lot and batch tracking, and manage inventory systems using methods like labeling, FIFO, and reorder triggers. Assist Quality Assurance in release and approval of GMP materials. Maintain comprehensive records of material movements, conduct audits to ensure compliance, and oversee relevant quality documentation systems. Ensuring timely and accurate kitting for production. Qualifications Must-Have

1-2 years in GMP

inventory/warehouse

operations with

WMS

or inventory software experience. Solid Excel skills (sorting/filtering, vlookup/xlookup, pivots, basic formulas). Basic coding ability (any of: Excel VBA, Python, or SQL) to automate simple tasks. Detail-oriented, reliable, and accountable; strong communication and teamwork. Ability to lift up to ~40 lbs, stand/walk for extended periods; comfortable working with dry ice/PPE.

Preferred

Bilingual

English & Chinese . Experience with

cold-chain

/ temperature-controlled shipping. Familiarity with barcode scanners/label printers; basic shipping platforms (UPS/FedEx/DHL). Biotech/lab materials handling exposure. Tools & Systems

WMS / Inventory system, Barcode scanners, Label printer Microsoft Excel; basic scripting (VBA/Python/SQL) Shipping portals (UPS/FedEx/DHL), dry ice handling tools, PPE Deviation and CAPA management Success Metrics

OTIF (On-Time, In-Full) shipment rate Inventory accuracy & shrink Order cycle time / dock-to-stock time Safety & SOP compliance