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Energy Jobline ZR

Client Service/Dispatch Specialist in Farmingdale

Energy Jobline ZR, Farmingdale, New York, United States, 11735

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Job DescriptionJob Description

​​​​​​​​​​​​​​​​​​​​​

Now Hiring:

Client Service/Dispatch Specialist– Appliance Service Department

Location:

Farmingdale, NY Pay:

$19/hour Shift Options:

8:00 AM – 5:00 PM or 9:00 AM – 6:00 PM

Large Regional Retail company based in Farmingdale, NY is seeking three motivated individuals to join our Appliance Service Department in the roles of

Parts Coordinator

,

Dispatcher

, and

COD/Collections Specialist

. These roles are essential to ensuring the smooth operation of our appliance service operations, supporting technicians, managing part logistics, customer communications, and payment follow-ups.

Key Responsibilities:

Parts Coordination

Track and manage appliance part orders

Expedite shipments and follow up on estimated delivery times (ETAs)

Communicate with vendors and manufacturers

Dispatching

Route technicians efficiently within assigned territories

Manage daily technician schedules and call-outs

COD / Collections

Accept credit card payments

Send reminder letters and make collection calls

Coordinate with external collection agencies when needed

General Duties

Answer phones, emails, and Slack messages

Update service tickets and maintain accurate records

Assist customers and resolve issues professionally

Work Schedule

Training Period:

Monday through Friday (in-office)

Post-Training:

Monday through Friday (in-office)

Every other Saturday (8:00 AM – 2:00 PM, remote)

One weekday off during weeks with Saturday coverage

Candidate Requirements

Required Skills:

Strong organizational and multitasking abilities

Excellent verbal and written communication skills

Ability to work independently and as part of a team

Traits:

Detail-oriented and proactive

Dependable and reliable

Calm under pressure

Strong problem-solving skills

Customer-first mindset

Company DescriptionThe Bachrach Group LTD. (TBG) has been building better workforces with extraordinary talent based on specific functional experience, one position at a time, for nearly 50 years. Our commitment to sourcing top-notch talent has made us leaders in both staffing and executive search.Company DescriptionThe Bachrach Group LTD. (TBG) has been building better workforces with extraordinary talent based on specific functional experience, one position at a time, for nearly 50 years. Our commitment to sourcing top-notch talent has made us leaders in both staffing and executive search.

If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.