NESCO Inc
Quick Response Agent
Are you skilled at identifying subtle threats and making critical decisions in real time? As a
Quick Response Agent , you'll play a vital role in safeguarding high-priority sites through expert monitoring, rapid situational analysis, and precise communication. You'll be the eyes and voice behind the scenes, leading response efforts and ensuring swift, effective action. Key Responsibilities Assess alerts flagged by detection agents and determine appropriate responses Monitor multiple live feeds using PTZ cameras to track and evaluate activity Communicate via talkdown speakers to deter unauthorized or suspicious behavior Initiate outbound calls to keyholders, clients, or emergency services when necessary Manage inbound calls regarding active incidents, updates, or coordination Document events clearly using internal systems (Teams, etc.) Follow detailed client-specific protocols and account instructions Provide updates to internal teams regarding site details, schedule changes, or technical adjustments Required Qualifications
Camera monitoring or surveillance experience
in any setting (hotel night audit, gas station manager, retail security, etc.) High attention to detail -you notice what others miss Strong independent work ethic -you do the right thing, even when no one's watching Excellent Customer Service
skills-
ability to relay security information in calm and understandable manner when talking to clients Professional and clear communicator , both verbal and written Ability to multitask
across surveillance tools, communication software, and reporting systems Composure under pressure , especially when making fast decisions in high-stakes environments Job Type & Schedule
Pay : $18.50-22/hr (dependent on experience and role availability) Shifts available : Mid-Shift: 7:00 PM - 3:30 AM 3rd Shift: 10:00 PM - 6:30 AM Location : 100% onsite at secure monitoring facility Operation : 24/7, including weekends and holidays (schedule flexibility required)
Apply Today!
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Pro011
Quick Response Agent , you'll play a vital role in safeguarding high-priority sites through expert monitoring, rapid situational analysis, and precise communication. You'll be the eyes and voice behind the scenes, leading response efforts and ensuring swift, effective action. Key Responsibilities Assess alerts flagged by detection agents and determine appropriate responses Monitor multiple live feeds using PTZ cameras to track and evaluate activity Communicate via talkdown speakers to deter unauthorized or suspicious behavior Initiate outbound calls to keyholders, clients, or emergency services when necessary Manage inbound calls regarding active incidents, updates, or coordination Document events clearly using internal systems (Teams, etc.) Follow detailed client-specific protocols and account instructions Provide updates to internal teams regarding site details, schedule changes, or technical adjustments Required Qualifications
Camera monitoring or surveillance experience
in any setting (hotel night audit, gas station manager, retail security, etc.) High attention to detail -you notice what others miss Strong independent work ethic -you do the right thing, even when no one's watching Excellent Customer Service
skills-
ability to relay security information in calm and understandable manner when talking to clients Professional and clear communicator , both verbal and written Ability to multitask
across surveillance tools, communication software, and reporting systems Composure under pressure , especially when making fast decisions in high-stakes environments Job Type & Schedule
Pay : $18.50-22/hr (dependent on experience and role availability) Shifts available : Mid-Shift: 7:00 PM - 3:30 AM 3rd Shift: 10:00 PM - 6:30 AM Location : 100% onsite at secure monitoring facility Operation : 24/7, including weekends and holidays (schedule flexibility required)
Apply Today!
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Pro011