Methodist University
Director of Financial Aid
Methodist University, Fayetteville, North Carolina, United States, 28305
Job Details
Job Location Methodist University Location - Fayetteville, NC
Position Type Full Time Staff
Description
Job Summary:
To perform a variety of complex and responsible supervisor and clerical duties for assigned area of responsibilities; to provide a variety of detailed information to students, parents, faculty and staff; to maintain complex and detailed records and files related to assigned area of responsibility; and to assist with special projects.
Supervision received and exercised:
Receives supervision from the Senior Director of Student Financial Services.
May exercise technical supervision over other clerical staff within the department. May supervise other functional staff. Directs and coordinates the delivery of student financial aid and the maintenance of student financial aid records. Recommends, interprets, and administers and updates financial aid policies ensuring compliance with pertinent federal, state and local laws and contractual regulations. Prepares applications and/or proposals for federal, state, and local funds; develops, directs and implements budgetary controls for funds; and prepares department budget proposals. Coordinates financial aid operations with other appropriate college units, Directs, trains, supervises and evaluates financial aid office staff. Researches, analyzes, develops and recommends departmental processes and procedures to increase/improve operational efficiency and to ensure proper controls and regulatory compliance. Oversees and coordinates the Financial Aid office response to program reviews and audits. Conducts need analysis and determines individual student eligibility for various aid programs. Verifies, documents and maintains student generated information used to determine eligibility for financial aid awards. Maintains liaison with Federal, state, county, and other agencies to answer questions, resolve problems, provide data, interpret and apply changes in rules and regulations concerning financial aid. Advises students regarding academic and career objectives in relation to financial aid; reviews students' status to determine continuance or increase/decrease of aid. Develops, updates and presents financial aid information through the use of brochures, literature and workshops directed toward students, parents and community groups; and maintains and updates Financial Aid office information resource library. Reviews and responds to proposed legislation related to financial aid. Coordinates the development, implementation and maintenance of automated financial aid systems with the university computing resources staff and regulatory and guarantee agencies. Participates on university committees as required or assigned. Manages the student loan collection activities; and in collaboration with the Student Financial Services office, develops and directs a loan default prevention program. Prepares a variety of Financial Aid program related reports and correspondence. Attends and participates in professional groups, seminars and/or complaints and initiates corrective action as appropriate. Performs related duties as required or assigned. Qualifications
Education & Experience:
Bachelor's degree required. 4 years of financial aid or related experience required, with additional years of financial aid related experience preferred. Prior leadership and management experience strongly preferred. Prior customer service experience preferred. Ellucian Colleague experience preferred. Other:
Strong work ethic Communicate clearly and concisely, both orally and in writing Outstanding organizational and problem solving skills Positive attitude Customer service mindset Professionalism Knowledge and application of federal and state compliance with financial aid awards
Job Location Methodist University Location - Fayetteville, NC
Position Type Full Time Staff
Description
Job Summary:
To perform a variety of complex and responsible supervisor and clerical duties for assigned area of responsibilities; to provide a variety of detailed information to students, parents, faculty and staff; to maintain complex and detailed records and files related to assigned area of responsibility; and to assist with special projects.
Supervision received and exercised:
Receives supervision from the Senior Director of Student Financial Services.
May exercise technical supervision over other clerical staff within the department. May supervise other functional staff. Directs and coordinates the delivery of student financial aid and the maintenance of student financial aid records. Recommends, interprets, and administers and updates financial aid policies ensuring compliance with pertinent federal, state and local laws and contractual regulations. Prepares applications and/or proposals for federal, state, and local funds; develops, directs and implements budgetary controls for funds; and prepares department budget proposals. Coordinates financial aid operations with other appropriate college units, Directs, trains, supervises and evaluates financial aid office staff. Researches, analyzes, develops and recommends departmental processes and procedures to increase/improve operational efficiency and to ensure proper controls and regulatory compliance. Oversees and coordinates the Financial Aid office response to program reviews and audits. Conducts need analysis and determines individual student eligibility for various aid programs. Verifies, documents and maintains student generated information used to determine eligibility for financial aid awards. Maintains liaison with Federal, state, county, and other agencies to answer questions, resolve problems, provide data, interpret and apply changes in rules and regulations concerning financial aid. Advises students regarding academic and career objectives in relation to financial aid; reviews students' status to determine continuance or increase/decrease of aid. Develops, updates and presents financial aid information through the use of brochures, literature and workshops directed toward students, parents and community groups; and maintains and updates Financial Aid office information resource library. Reviews and responds to proposed legislation related to financial aid. Coordinates the development, implementation and maintenance of automated financial aid systems with the university computing resources staff and regulatory and guarantee agencies. Participates on university committees as required or assigned. Manages the student loan collection activities; and in collaboration with the Student Financial Services office, develops and directs a loan default prevention program. Prepares a variety of Financial Aid program related reports and correspondence. Attends and participates in professional groups, seminars and/or complaints and initiates corrective action as appropriate. Performs related duties as required or assigned. Qualifications
Education & Experience:
Bachelor's degree required. 4 years of financial aid or related experience required, with additional years of financial aid related experience preferred. Prior leadership and management experience strongly preferred. Prior customer service experience preferred. Ellucian Colleague experience preferred. Other:
Strong work ethic Communicate clearly and concisely, both orally and in writing Outstanding organizational and problem solving skills Positive attitude Customer service mindset Professionalism Knowledge and application of federal and state compliance with financial aid awards