Archdiocese of San Antonio
Family Support Services Coordinator
Archdiocese of San Antonio, San Antonio, Texas, United States, 78208
Job Type
Full-time
Description
Work Hours: 8:30 a.m. - 5:00 p.m.
Workdays: Monday - Friday (weekends/evenings as needed)
Mission:
The mission of Catholic Charities is to provide for the needs of our community
through selfless service under the sign of love.
Summary:
The Family Support Services Coordinator is responsible for coordination and oversight of daily pantry and clothing closet operations and ensuring delivery of quality services at the St. Stephen's CARE Center. The Family Support Services Coordinator will also assist in the monitoring of daily progress towards program outcomes and reporting requirement and ensuring program compliance and performance. The Family Support Services Coordinator will ensure that food pantry and clothing closet are stocked with adequate inventory is maintained and distributed. The Family Support Services Coordinator will also have oversight of assigned volunteers and provide general assistance to clients seeking food and clothing, referrals for wrap around services and assist with incoming donations and shipments.
Position Responsibilities:
*Oversight of daily food pantry/clothing closet with regards to staff assignments, volunteer coordination and pantry/clothing closet general operations *Assess service delivery quality and ensure compliance with procedures of internal standards and funding guidelines *Assess and analyze current inventory of food and supplies in food pantry and warehouse and coordinate inventory movement and purchasing with Associate Senior Director *Ensure all grant and agency required surveys, reporting and outcomes assigned by the Associate Senior Director are completed in a timely manner *Ensure compliance standards, and internal procedures are maintained and being followed by staff and volunteers *Review weekly trends in pantry and clothing closet operations to determine program sustainability and work with Family Support Services Program Associate Senior Director to determine programmatic needs *Assist with organizing/collecting/processing donations of food, clothing, diapers and other items brought to the center *Assist with stocking and organizing pantry/clothing closet Assist with client intake, assessment, and referrals services as needed Maintain good relationship with volunteers and other stakeholders Must complete all required trainings in a timely manner. Must be sensitive to the service population's cultural and socioeconomic characteristics. Adhering to safety training and protocols on a daily basis, and taking precautionary measure to ensure the safety and well-being of self, others. Adherence to the Code of Conduct and the Faith and Moral is mandatory. Every employee is required to take a solution-oriented approach in their interactions and undertakings, as well as being a team member that promotes collaboration and commitment to the Mission and Vision of the organization. Other duties as assigned by Executive Director and/or Vice President of Programs Competency:
Critical Thinking
Building Collaboration
De-escalation
Leadership
Managing Change
Requirements
Minimum Qualifications:
Education
High School diploma
Experience
Minimum of 1 year experience in non-profit, retail or warehouse/logistical setting
License and Credentials
Reliable transportation Valid driver license Must have clean driving record Valid vehicle insurance Bilingual English and Spanish preferred
Minimum Knowledge and Skills:
Ability to handle crisis and de-escalate situations with participants, volunteers and staff using a trauma informed perspective Must be detail oriented, organized, self-motivated, work well independently and on a team Ability to multitask and work in a fast-paced environment Must have good written and verbal skills Must have good critical thinking and problem-solving skills Ability to maintain grant compliance and submit compliance reports Knowledge of Microsoft Office Programs and word processing Knowledge of Internet, email, and basic phone and voice messaging Ability to maintain high standards of client confidentiality
Disclaimer:
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job description or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, etc.) ** This is a Grant funded position and salary is dependent on funding availability. Position can be eliminated at any time because of lack of funding to support this position .**
Catholic Charities is an Equal Opportunity Employer. To view this and other employment opportunities please visit our website at
www.ccaosa.org
.
You must apply through our website and complete the application and upload your resume. No phone calls please. If you are chosen for an interview, you will be contacted.
Salary Description
18.74
Full-time
Description
Work Hours: 8:30 a.m. - 5:00 p.m.
Workdays: Monday - Friday (weekends/evenings as needed)
Mission:
The mission of Catholic Charities is to provide for the needs of our community
through selfless service under the sign of love.
Summary:
The Family Support Services Coordinator is responsible for coordination and oversight of daily pantry and clothing closet operations and ensuring delivery of quality services at the St. Stephen's CARE Center. The Family Support Services Coordinator will also assist in the monitoring of daily progress towards program outcomes and reporting requirement and ensuring program compliance and performance. The Family Support Services Coordinator will ensure that food pantry and clothing closet are stocked with adequate inventory is maintained and distributed. The Family Support Services Coordinator will also have oversight of assigned volunteers and provide general assistance to clients seeking food and clothing, referrals for wrap around services and assist with incoming donations and shipments.
Position Responsibilities:
*Oversight of daily food pantry/clothing closet with regards to staff assignments, volunteer coordination and pantry/clothing closet general operations *Assess service delivery quality and ensure compliance with procedures of internal standards and funding guidelines *Assess and analyze current inventory of food and supplies in food pantry and warehouse and coordinate inventory movement and purchasing with Associate Senior Director *Ensure all grant and agency required surveys, reporting and outcomes assigned by the Associate Senior Director are completed in a timely manner *Ensure compliance standards, and internal procedures are maintained and being followed by staff and volunteers *Review weekly trends in pantry and clothing closet operations to determine program sustainability and work with Family Support Services Program Associate Senior Director to determine programmatic needs *Assist with organizing/collecting/processing donations of food, clothing, diapers and other items brought to the center *Assist with stocking and organizing pantry/clothing closet Assist with client intake, assessment, and referrals services as needed Maintain good relationship with volunteers and other stakeholders Must complete all required trainings in a timely manner. Must be sensitive to the service population's cultural and socioeconomic characteristics. Adhering to safety training and protocols on a daily basis, and taking precautionary measure to ensure the safety and well-being of self, others. Adherence to the Code of Conduct and the Faith and Moral is mandatory. Every employee is required to take a solution-oriented approach in their interactions and undertakings, as well as being a team member that promotes collaboration and commitment to the Mission and Vision of the organization. Other duties as assigned by Executive Director and/or Vice President of Programs Competency:
Critical Thinking
Building Collaboration
De-escalation
Leadership
Managing Change
Requirements
Minimum Qualifications:
Education
High School diploma
Experience
Minimum of 1 year experience in non-profit, retail or warehouse/logistical setting
License and Credentials
Reliable transportation Valid driver license Must have clean driving record Valid vehicle insurance Bilingual English and Spanish preferred
Minimum Knowledge and Skills:
Ability to handle crisis and de-escalate situations with participants, volunteers and staff using a trauma informed perspective Must be detail oriented, organized, self-motivated, work well independently and on a team Ability to multitask and work in a fast-paced environment Must have good written and verbal skills Must have good critical thinking and problem-solving skills Ability to maintain grant compliance and submit compliance reports Knowledge of Microsoft Office Programs and word processing Knowledge of Internet, email, and basic phone and voice messaging Ability to maintain high standards of client confidentiality
Disclaimer:
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job description or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, etc.) ** This is a Grant funded position and salary is dependent on funding availability. Position can be eliminated at any time because of lack of funding to support this position .**
Catholic Charities is an Equal Opportunity Employer. To view this and other employment opportunities please visit our website at
www.ccaosa.org
.
You must apply through our website and complete the application and upload your resume. No phone calls please. If you are chosen for an interview, you will be contacted.
Salary Description
18.74