NerdsToGo of Plano, TX
Job Title: Front Desk Receptionist / Customer Service Representative Location: NerdsToGo - Plano, TX
About the Role: We’re looking for a friendly, organized, and tech-comfortable receptionist to be the first point of contact at our NerdsToGo Plano location. You’ll greet customers, handle calls, schedule service appointments, and keep the front office running smoothly. Think of yourself as the hub that keeps the Nerds connected to happy clients.
Key Responsibilities:
Greet walk-in customers with a warm, professional attitude
Answer incoming calls, emails, and chats promptly
Schedule on-site and in-store service appointments
Process payments, invoices, and receipts through QuickBooks and our POS system
Maintain accurate customer records and service tickets
Support technicians by managing workflow and job tracking
Keep the front desk and waiting area clean, organized, and welcoming
Assist with basic administrative and office support tasks
Qualifications:
High school diploma or equivalent (some college preferred)
1+ year of experience in customer service, reception, or office admin
Strong communication and multitasking skills
Familiar with Microsoft Office and basic computer operations
Experience with QuickBooks or scheduling software is a plus
Positive, professional, and dependable attitude
Why Join NerdsToGo:
Fun, tech-focused, and team-oriented environment
Consistent weekday schedule (no late nights)
Opportunity to grow within a fast-expanding IT services company
Schedule: Full-time, Monday to Friday
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Nerds To Go Corporate.
About the Role: We’re looking for a friendly, organized, and tech-comfortable receptionist to be the first point of contact at our NerdsToGo Plano location. You’ll greet customers, handle calls, schedule service appointments, and keep the front office running smoothly. Think of yourself as the hub that keeps the Nerds connected to happy clients.
Key Responsibilities:
Greet walk-in customers with a warm, professional attitude
Answer incoming calls, emails, and chats promptly
Schedule on-site and in-store service appointments
Process payments, invoices, and receipts through QuickBooks and our POS system
Maintain accurate customer records and service tickets
Support technicians by managing workflow and job tracking
Keep the front desk and waiting area clean, organized, and welcoming
Assist with basic administrative and office support tasks
Qualifications:
High school diploma or equivalent (some college preferred)
1+ year of experience in customer service, reception, or office admin
Strong communication and multitasking skills
Familiar with Microsoft Office and basic computer operations
Experience with QuickBooks or scheduling software is a plus
Positive, professional, and dependable attitude
Why Join NerdsToGo:
Fun, tech-focused, and team-oriented environment
Consistent weekday schedule (no late nights)
Opportunity to grow within a fast-expanding IT services company
Schedule: Full-time, Monday to Friday
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Nerds To Go Corporate.