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We focus on the Oil & Gas, Renewables, Engineering, Power, and Nuclear markets as well as emerging technologies in EV, Battery, and Fusion. We are committed to ensuring that we offer the most exciting career opportunities from around the world for our jobseekers.
Job DescriptionJob Description
Job Summary
The Risk and Quality Manager oversees risk management and quality improvement efforts to ensure safe, compliant, and effective operations within the crisis center. This role leads incident review, regulatory compliance, and performance monitoring to support high-quality client care. This is a 24/7 facility with shifts available across all hours. Compensation is based on experience.
Essential Functions
Conducts risk assessments to identify and mitigate clinical, operational, and legal risks.
Develops and maintains crisis response and emergency preparedness plans.
Oversees incident reporting systems and leads root cause analyses (RCAs).
Ensures compliance with federal, state, and accrediting agency regulations (e.g., HIPAA, OSHA, Joint Commission).
Monitors and manages risk events, adverse outcomes, and client complaints.
Facilitates regular internal audits, peer reviews, and compliance checks.
Leads accreditation readiness and quality surveys (e.g., Joint Commission, CARF).
Collaborates with departments to promote a culture of continuous improvement and safety.
Collects and analyzes data to identify trends, gaps, and opportunities for improvement.
Develops dashboards and reports for leadership, regulatory agencies, and internal stakeholders.
Prepares quality and risk reports for Board of Directors and quality committees.
Uses outcome data to guide program evaluation and strategic planning.
Applies knowledge of crisis intervention, trauma-informed care, and behavioral health standards.
Ensures quality and accuracy in clinical documentation and client records.
Collaborates with clinical teams to align quality goals with best practices in behavioral healthcare.
Develops and delivers training programs on risk management, quality standards, and compliance.
Educates staff on incident reporting, client safety, and regulatory requirements.
Supports onboarding and continuing education related to quality and safety procedures.
Serves as a key advisor on risk and quality issues to senior leadership.
Leads multidisciplinary teams in performance improvement projects.
Develops and updates policies and procedures related to risk, quality, and safety.
Promotes a just culture that encourages reporting and continuous learning.
Utilizes EHR systems for monitoring clinical quality and documentation.
Implements systems to improve data collection, tracking, and analysis.
Job Requirements and Qualifications
Education:
Bachelor’s degree in a human service field or healthcare
Training Requirements (licenses, programs, or certificates):
BLS
Recipient Right’s
Experience Requirements:
Experience in Quality and/or Risk Management, including primary responsibility for performance improvement activities, regulatory compliance, conflict resolution, leadership, and risk management activities
Experience:
Experience in working with electronic health records
Experience in risk management
Experience with data entry
Experience in crisis de-escalation
Experience working with adults with severe mental illness, substance use disorder or intellectual/developmental disabilities
Experience working with children with serious emotional disturbance
Experience in quality management
Job Specific Competencies/Skills:
Interpersonal Skills
Strong Organizational Skills
Data Analysis
Strategic Planning
Strong written and oral communication
De-escalation and conflict resolution
Strong leadership and problem-solving skills
Clinical knowledge of mental health and suicide prevention
Strong time management
Knowledge Requirements:
HIPPA
Microsoft 365
Recipient Right’s
Mental Health Code
Medicaid Manual
Regulatory compliance
Oakland Community Health Network’s Core Competencies:
Interacting with others in a way that gives them confidence in one’s intentions and those of the organization; demonstrating loyalty to the organization and its mission and values; maintaining social, ethical, and organizational norms; firmly adhering to codes of conduct and ethical principles. (Integrity/Building Trust)
Making customers and their needs a primary focus of one’s actions; developing and sustaining productive customer relationships, recognizing that the ultimate customer is the person served. (Customer Focus)
Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application. (Continuous Learning)
Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence in addition to consciously adopting organizational standards of excellence. (Work Standards)
Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. (Communication)
Additional Information
(Travel required, physical requirements, on-call schedules, etc.):
Must be available for meetings and events which may occur outside of standard office hours.
Work performed primarily in a crisis center environment.
The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation.
OCHN is committed to building a diverse team and fostering an inclusive and equitable culture. We are proud to be an equal opportunity employer that embraces and encourages our employees’ . This includes (but is not limited to) ability, , , family type, expression and , individual expression, medical conditions, , , , , orientation, veteran status, and all other diverse and wonderful characteristics.
If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.
We focus on the Oil & Gas, Renewables, Engineering, Power, and Nuclear markets as well as emerging technologies in EV, Battery, and Fusion. We are committed to ensuring that we offer the most exciting career opportunities from around the world for our jobseekers.
Job DescriptionJob Description
Job Summary
The Risk and Quality Manager oversees risk management and quality improvement efforts to ensure safe, compliant, and effective operations within the crisis center. This role leads incident review, regulatory compliance, and performance monitoring to support high-quality client care. This is a 24/7 facility with shifts available across all hours. Compensation is based on experience.
Essential Functions
Conducts risk assessments to identify and mitigate clinical, operational, and legal risks.
Develops and maintains crisis response and emergency preparedness plans.
Oversees incident reporting systems and leads root cause analyses (RCAs).
Ensures compliance with federal, state, and accrediting agency regulations (e.g., HIPAA, OSHA, Joint Commission).
Monitors and manages risk events, adverse outcomes, and client complaints.
Facilitates regular internal audits, peer reviews, and compliance checks.
Leads accreditation readiness and quality surveys (e.g., Joint Commission, CARF).
Collaborates with departments to promote a culture of continuous improvement and safety.
Collects and analyzes data to identify trends, gaps, and opportunities for improvement.
Develops dashboards and reports for leadership, regulatory agencies, and internal stakeholders.
Prepares quality and risk reports for Board of Directors and quality committees.
Uses outcome data to guide program evaluation and strategic planning.
Applies knowledge of crisis intervention, trauma-informed care, and behavioral health standards.
Ensures quality and accuracy in clinical documentation and client records.
Collaborates with clinical teams to align quality goals with best practices in behavioral healthcare.
Develops and delivers training programs on risk management, quality standards, and compliance.
Educates staff on incident reporting, client safety, and regulatory requirements.
Supports onboarding and continuing education related to quality and safety procedures.
Serves as a key advisor on risk and quality issues to senior leadership.
Leads multidisciplinary teams in performance improvement projects.
Develops and updates policies and procedures related to risk, quality, and safety.
Promotes a just culture that encourages reporting and continuous learning.
Utilizes EHR systems for monitoring clinical quality and documentation.
Implements systems to improve data collection, tracking, and analysis.
Job Requirements and Qualifications
Education:
Bachelor’s degree in a human service field or healthcare
Training Requirements (licenses, programs, or certificates):
BLS
Recipient Right’s
Experience Requirements:
Experience in Quality and/or Risk Management, including primary responsibility for performance improvement activities, regulatory compliance, conflict resolution, leadership, and risk management activities
Experience:
Experience in working with electronic health records
Experience in risk management
Experience with data entry
Experience in crisis de-escalation
Experience working with adults with severe mental illness, substance use disorder or intellectual/developmental disabilities
Experience working with children with serious emotional disturbance
Experience in quality management
Job Specific Competencies/Skills:
Interpersonal Skills
Strong Organizational Skills
Data Analysis
Strategic Planning
Strong written and oral communication
De-escalation and conflict resolution
Strong leadership and problem-solving skills
Clinical knowledge of mental health and suicide prevention
Strong time management
Knowledge Requirements:
HIPPA
Microsoft 365
Recipient Right’s
Mental Health Code
Medicaid Manual
Regulatory compliance
Oakland Community Health Network’s Core Competencies:
Interacting with others in a way that gives them confidence in one’s intentions and those of the organization; demonstrating loyalty to the organization and its mission and values; maintaining social, ethical, and organizational norms; firmly adhering to codes of conduct and ethical principles. (Integrity/Building Trust)
Making customers and their needs a primary focus of one’s actions; developing and sustaining productive customer relationships, recognizing that the ultimate customer is the person served. (Customer Focus)
Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application. (Continuous Learning)
Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence in addition to consciously adopting organizational standards of excellence. (Work Standards)
Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. (Communication)
Additional Information
(Travel required, physical requirements, on-call schedules, etc.):
Must be available for meetings and events which may occur outside of standard office hours.
Work performed primarily in a crisis center environment.
The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation.
OCHN is committed to building a diverse team and fostering an inclusive and equitable culture. We are proud to be an equal opportunity employer that embraces and encourages our employees’ . This includes (but is not limited to) ability, , , family type, expression and , individual expression, medical conditions, , , , , orientation, veteran status, and all other diverse and wonderful characteristics.
If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.