The Resource Exchange
CMA Coordinator, Ongoing
The Resource Exchange, Colorado Springs, Colorado, United States, 80509
Overview
Join a Winning Team at One of Colorado's Best Workplaces! The Resource Exchange (TRE) offers service that transforms lives. TRE is recognized as one of Colorado’s top employers for five consecutive years. "The standard of work and the culture of providing excellent service is something I’m proud to be a part of." Current TRE Staff Member, November 2024 Why TRE Is The Place For You
Make an Impact: Advocate for and empower people of all ages and abilities, from infants to seniors, creating lasting change through collaboration with families, communities, and partners. Work with Purpose: Help strengthen families and promote inclusion in communities across El Paso, Pueblo, Teller, and Park counties. Enjoy a Positive Work Environment: TRE is consistently recognized as one of the Best Workplaces in Colorado. Who We Are
At The Resource Exchange, we pride ourselves on being a team of over 400 staff serving more than 12,000 individuals. We provide person-centered support focused on independence, inclusion, and collaboration for people with disabilities, mental health challenges, and those in need of long-term care. What We Offer
Comprehensive Benefits: Health, dental, vision, Lifestyle Spending Account for health and wellness, plus pet insurance. True Flexibility: Flexible work schedules to fit your life. Half-Day Fridays: Start your weekends early, every week. Generous Time Off: Paid Time Off with your birthday off, paid holidays, and time to celebrate what matters to you. Public Student Loan Forgiveness: We’re invested in your future. Volunteer Opportunities: Paid time off to give back to the community. Growth & Development: Leadership, career advancement, and workgroup opportunities.
Job Description
Position Title:
CMA Coordinator, Ongoing Department:
Case Management Reports to:
Teams Supervisor FLSA:
Non-exempt Supervisor responsibilities:
N/A Starting Range:
$22.32 - $23.18 hourly Benefits offered:
Health, dental, vision, employer paid life and short-term disability, voluntary life, voluntary long-term disability, 401K with employer contributions, pet insurance, other supplemental options, flexible work environment, training and growth opportunities, workgroup participation, public student loan forgiveness, mileage reimbursement, and more. General Description
The core responsibility of the Service Coordinator is to assist and synchronize supports and services with the people we serve in a dynamic and regulated environment. Service Coordinators build meaningful relationships with people, families, and community providers while completing essential duties around service and care planning and monitoring. Service Coordinators remain agile, aligned with TRE’s Mission, Vision, and Values, and steward TRE’s financial resources.
Essential Duties / Responsibilities
Promotes excellent customer service and TRE values through intentional communication strategies. Develops understanding of Long Term Care (LTC) rules and regulations to maintain compliance and support the people served. Organizes and implements service plan development tasks in person, by phone, or through technology to meet needs while staying compliant with policies and procedures. Monitors authorized services and utilization to promote person-centered practices, ensuring health, safety, and autonomy. Cultivates understanding of local and extended community resources to support the people we serve. Attends departmental and agency meetings and trainings to maintain and improve performance, knowledge, skills, and abilities. Conducts service plan development tasks in community settings with transportation provided by you, including private homes, group homes, facilities, and community locations; daily/weekly. Perform driving responsibilities as required and maintain driving eligibility with valid CO driver’s license and appropriate insurance. Other Duties / Responsibilities
Support team members with coverage of service plan development tasks to maintain quality and continuity of services. Participate in professional goal creation and career development plans, reviewed at least annually. Adapt to changes in state and federal rules and regulations to support TRE and the people served, as needed. Assume other duties to promote the health and wellbeing of people served and TRE, as needed.
Job Qualifications
Knowledge, Skills and Abilities:
TRE advocates for person-centered case management. Service Coordinators must learn and adhere to best practices in person-centered thinking. Proficient with computer-based technology: Apple devices, Microsoft 365 (TEAMS, Word, Excel, PowerPoint, SharePoint, OneDrive), Outlook, Skype for Business, Adobe Acrobat, and related tools; familiarity with state/proprietary databases for accurate records. Solid understanding of case management best practices. Ability to type accurately and manage multiple tasks with attention to detail. Friendly disposition, positive attitude, and professional interactions. Empathy for people with long-term care needs. Strong problem solving, critical thinking, and organizational skills. Ability to work independently and meet deadlines while prioritizing emergencies. Cultural awareness and understanding of biases in the workplace. Education and Experience Requirements
Minimum:
Bachelor’s degree in a human behavioral science or related field. If the educational requirement is not met, relevant LTSS experience may be considered in lieu of education. Preferred:
Knowledge of Medicaid Waiver programs and experience with persons with disabilities; familiarity with community resources and resource development. Working Environment and Physical Activities
Office, community, private residences, commercial properties, and virtual environments. Moderate physical activity; ability to walk, sit, stand, and lift up to 20 pounds. A valid CO driver’s license and auto insurance are required. ADA accommodations available upon request. This job description is not exhaustive. TRE reserves the right to amend the description and hours as needed. TRE is an equal opportunity employer, committed to non-discrimination and affirmative action laws and regulations.
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Join a Winning Team at One of Colorado's Best Workplaces! The Resource Exchange (TRE) offers service that transforms lives. TRE is recognized as one of Colorado’s top employers for five consecutive years. "The standard of work and the culture of providing excellent service is something I’m proud to be a part of." Current TRE Staff Member, November 2024 Why TRE Is The Place For You
Make an Impact: Advocate for and empower people of all ages and abilities, from infants to seniors, creating lasting change through collaboration with families, communities, and partners. Work with Purpose: Help strengthen families and promote inclusion in communities across El Paso, Pueblo, Teller, and Park counties. Enjoy a Positive Work Environment: TRE is consistently recognized as one of the Best Workplaces in Colorado. Who We Are
At The Resource Exchange, we pride ourselves on being a team of over 400 staff serving more than 12,000 individuals. We provide person-centered support focused on independence, inclusion, and collaboration for people with disabilities, mental health challenges, and those in need of long-term care. What We Offer
Comprehensive Benefits: Health, dental, vision, Lifestyle Spending Account for health and wellness, plus pet insurance. True Flexibility: Flexible work schedules to fit your life. Half-Day Fridays: Start your weekends early, every week. Generous Time Off: Paid Time Off with your birthday off, paid holidays, and time to celebrate what matters to you. Public Student Loan Forgiveness: We’re invested in your future. Volunteer Opportunities: Paid time off to give back to the community. Growth & Development: Leadership, career advancement, and workgroup opportunities.
Job Description
Position Title:
CMA Coordinator, Ongoing Department:
Case Management Reports to:
Teams Supervisor FLSA:
Non-exempt Supervisor responsibilities:
N/A Starting Range:
$22.32 - $23.18 hourly Benefits offered:
Health, dental, vision, employer paid life and short-term disability, voluntary life, voluntary long-term disability, 401K with employer contributions, pet insurance, other supplemental options, flexible work environment, training and growth opportunities, workgroup participation, public student loan forgiveness, mileage reimbursement, and more. General Description
The core responsibility of the Service Coordinator is to assist and synchronize supports and services with the people we serve in a dynamic and regulated environment. Service Coordinators build meaningful relationships with people, families, and community providers while completing essential duties around service and care planning and monitoring. Service Coordinators remain agile, aligned with TRE’s Mission, Vision, and Values, and steward TRE’s financial resources.
Essential Duties / Responsibilities
Promotes excellent customer service and TRE values through intentional communication strategies. Develops understanding of Long Term Care (LTC) rules and regulations to maintain compliance and support the people served. Organizes and implements service plan development tasks in person, by phone, or through technology to meet needs while staying compliant with policies and procedures. Monitors authorized services and utilization to promote person-centered practices, ensuring health, safety, and autonomy. Cultivates understanding of local and extended community resources to support the people we serve. Attends departmental and agency meetings and trainings to maintain and improve performance, knowledge, skills, and abilities. Conducts service plan development tasks in community settings with transportation provided by you, including private homes, group homes, facilities, and community locations; daily/weekly. Perform driving responsibilities as required and maintain driving eligibility with valid CO driver’s license and appropriate insurance. Other Duties / Responsibilities
Support team members with coverage of service plan development tasks to maintain quality and continuity of services. Participate in professional goal creation and career development plans, reviewed at least annually. Adapt to changes in state and federal rules and regulations to support TRE and the people served, as needed. Assume other duties to promote the health and wellbeing of people served and TRE, as needed.
Job Qualifications
Knowledge, Skills and Abilities:
TRE advocates for person-centered case management. Service Coordinators must learn and adhere to best practices in person-centered thinking. Proficient with computer-based technology: Apple devices, Microsoft 365 (TEAMS, Word, Excel, PowerPoint, SharePoint, OneDrive), Outlook, Skype for Business, Adobe Acrobat, and related tools; familiarity with state/proprietary databases for accurate records. Solid understanding of case management best practices. Ability to type accurately and manage multiple tasks with attention to detail. Friendly disposition, positive attitude, and professional interactions. Empathy for people with long-term care needs. Strong problem solving, critical thinking, and organizational skills. Ability to work independently and meet deadlines while prioritizing emergencies. Cultural awareness and understanding of biases in the workplace. Education and Experience Requirements
Minimum:
Bachelor’s degree in a human behavioral science or related field. If the educational requirement is not met, relevant LTSS experience may be considered in lieu of education. Preferred:
Knowledge of Medicaid Waiver programs and experience with persons with disabilities; familiarity with community resources and resource development. Working Environment and Physical Activities
Office, community, private residences, commercial properties, and virtual environments. Moderate physical activity; ability to walk, sit, stand, and lift up to 20 pounds. A valid CO driver’s license and auto insurance are required. ADA accommodations available upon request. This job description is not exhaustive. TRE reserves the right to amend the description and hours as needed. TRE is an equal opportunity employer, committed to non-discrimination and affirmative action laws and regulations.
#J-18808-Ljbffr