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The Good Agent Team with Kat Sellis Brokered by Real

Transaction Coordinator

The Good Agent Team with Kat Sellis Brokered by Real, Walnut Creek, California, United States, 94598

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Transaction Coordinator

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The Good Agent Team with Kat Sellis Brokered by Real

Job Overview We’re looking for a driven transaction coordinator to manage contracts throughout the entire home selling and buying process. You’ll be responsible for overseeing transactions from start to finish to ensure offers and counteroffers are approved for a smooth and successful sale. Our ideal candidate is extremely organized and has superb customer service skills to make customers feel at ease. If you love working with people and thrive in a fast-paced work environment, apply today!

Responsibilities

Schedule home inspections and any necessary repairs, and assist in negotiations regarding repairs

Help agents, customers, and other parties with all escrow paperwork, including appraisals, titles, and mortgage loans

Acquire seller approval for offers and counteroffers from buyers to complete the process in a timely manner

Manage transaction contracts from both home buyers and sellers to close the deal in a timely manner

Look over all paperwork to confirm they have the correct signatures and dates, assuring that the closing process has been done accurately and efficiently

Provide exceptional customer service throughout the entire closing process

Act as liaison between real estate agents, clients, attorneys, escrow companies, and mortgage brokers during the process of a real estate sale and effectively manage the administrative tasks involved in closing a sale

Create timelines and follow up with individuals as needed to ensure all deadlines are met and contingencies are released

Maintain accurate and compliant files for all transactions

Create a house file (either in DocuSign or physical) for all transactions

Ensure all parties get paid in a timely fashion through compliance

Understand the contracts in order to summarize all important terms, conditions, and contingency dates

Communicate with the agent several times throughout the transaction including all important dates, missing documents, calendar reminders, file compliance status, etc.

Communicate regularly with the client to send them reminders, check in, and let them know what to expect in each step of the closing process

Establish relationships with all third parties including lenders, inspectors, appraisers, and all agents in order to ensure a smooth closing process and share relevant information

Draft any addenda needed along the way and keep a record of them on file and ensure they are shared with relevant parties

Be the first point of contact/resource for all questions that arise throughout the closing process from agent (and client, attorneys, lenders, appraisers, other transaction coordinators/Realtors, etc.)

Stay in good communication with the agent if any issues arise that they need to handle or negotiate

Coordinate closing date, time, and location and notify all parties

Notify client about utility accounts to set up/cancel

Draft a commission statement for our listings and verify commissions for our buyer side transactions prior to closing (along with utility and other pro rations)

Put together the closing file for the agent including any documents needing signatures/initials/dates, commission amount for the check to bring back, and any other documents needed from closing

Close out the file after the closing including changing the MLS status to closed for our listings, double-checking the file, making an electronic copy of the HUD, and processing the check. Add closed file to DocuSign

Follow up with clients after the sale to check in and request a testimonial

Qualifications

Background or knowledge of the real estate industry, transaction coordination, titles, and mortgages preferred

High school diploma or GED required, preferably a college degree

Applicants must possess exceptional organizational and verbal and written skills

Real estate license preferred

Driven by a desire to provide excellent customer service and a great customer experience

Must have at least 6 months of real estate experience

Location: Walnut Creek, CA

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