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Lawless Chrysler Dodge Jeep Ram

Service Manager - Automotive

Lawless Chrysler Dodge Jeep Ram, Woburn, Massachusetts, us, 01813

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Lawless Jeep Dodge Ram

Salary:

Competitive + Benefits + Bonus Potential

Are you a results-driven leader with a passion for the automotive industry? Do you excel in creating a high-performing team culture while delivering top-tier customer service? We are looking for a dynamic

Automotive Service Manager

to work with our service department to go to the next level.

What You’ll Do:

Lead and motivate our service advisors, technicians, and support staff

Manage daily dispatching operations of the service department to ensure efficiency and profitability

Manage customer relations and ensure top-level service satisfaction

Monitor KPIs including labor sales, productivity, and CSI scores

Ensure compliance with safety and industry standards

What We’re Looking For:

Proven experience in service management

Strong leadership and team-building skills

Exceptional communication and organizational abilities

Knowledge of repair processes and automotive systems

Familiarity with DMS systems is a plus

What We Offer:

Over 44% of our workforce has been with us for more than 10 years — a testament to our strong culture and steady growth. Competitive pay plan with performance bonuses

Health, dental, and vision insurance

401(k) with company match

Paid time off (up to 3 weeks your first year) and holidays

Opportunities for advancement in a growing company

Join a company that values integrity, innovation, and excellence. Take pride in leading a team that keeps our customers safe on the road and coming back for trusted service.