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Lawless Chrysler Jeep Dodge

Service Manager - Automotive

Lawless Chrysler Jeep Dodge, Woburn, Massachusetts, us, 01813

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Automotive Service Manager Lawless Jeep Dodge Ram

Salary: Competitive + Benefits + Bonus Potential

Are you a results-driven leader with a passion for the automotive industry? Do you excel in creating a high-performing team culture while delivering top-tier customer service? We are looking for a dynamic Automotive Service Manager to work with our service department to go to the next level.

What You’ll Do

Lead and motivate our service advisors, technicians, and support staff

Manage daily dispatching operations of the service department to ensure efficiency and profitability

Manage customer relations and ensure top-level service satisfaction

Monitor KPIs including labor sales, productivity, and CSI scores

Ensure compliance with safety and industry standards

What We’re Looking For

Proven experience in service management

Strong leadership and team-building skills

Exceptional communication and organizational abilities

Knowledge of repair processes and automotive systems

Familiarity with DMS systems is a plus

What We Offer

Over 44% of our workforce has been with us for more than 10 years — a testament to our strong culture and steady growth. Competitive pay plan with performance bonuses

Health, dental, and vision insurance

401(k) with company match

Paid time off (up to 3 weeks your first year) and holidays

Opportunities for advancement in a growing company

Join a company that values integrity, innovation, and excellence. Take pride in leading a team that keeps our customers safe on the road and coming back for trusted service.

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