Mitchell Martin
Title: P roduction / Technical Support
Locatio n:Plano, TX (Onsite) Employment Type : contract
Compensation Pay Range:$32.25-$46.07/Yrs
Description Act as a hands-on expert to resolve high-priority issues. Suggest and implement process and performance improvements. Maintain comprehensive documentation of issues and business processes. Support application release and deployment activities. Provide after-hours and on-call support as needed. Perform ticket and issue triage in production environments. Generate ad-hoc data reports for business needs.
Key Responsibilities Identify the root cause of issues in code and databases. Perform break-fix activities in code and databases. Collaborate with application developers and support teams. Ensure timely resolution of priority issues.
Qualifications 5 years of experience with mainframe or ETL-based applications. 5 years of experience with batch processing using scripting languages. 5 years of experience with databases like SQL-based systems. 2 years of experience with ETL tools and Unix systems. 2 years of experience with monitoring tools. Strong written and oral communication skills. Experience with consumer banking or deposit applications.
Core Technologies Mainframe | ETL | Scripting Languages | SQL-based Databases | Unix | Monitoring Tools
Benefits Learn more about our benefits offerings here https://www.mitchellmartin.com/careers/benefits-perks
EEO Statement Learn more about our EEO policy here https://www.mitchellmartin.com/eoe-statement
Locatio n:Plano, TX (Onsite) Employment Type : contract
Compensation Pay Range:$32.25-$46.07/Yrs
Description Act as a hands-on expert to resolve high-priority issues. Suggest and implement process and performance improvements. Maintain comprehensive documentation of issues and business processes. Support application release and deployment activities. Provide after-hours and on-call support as needed. Perform ticket and issue triage in production environments. Generate ad-hoc data reports for business needs.
Key Responsibilities Identify the root cause of issues in code and databases. Perform break-fix activities in code and databases. Collaborate with application developers and support teams. Ensure timely resolution of priority issues.
Qualifications 5 years of experience with mainframe or ETL-based applications. 5 years of experience with batch processing using scripting languages. 5 years of experience with databases like SQL-based systems. 2 years of experience with ETL tools and Unix systems. 2 years of experience with monitoring tools. Strong written and oral communication skills. Experience with consumer banking or deposit applications.
Core Technologies Mainframe | ETL | Scripting Languages | SQL-based Databases | Unix | Monitoring Tools
Benefits Learn more about our benefits offerings here https://www.mitchellmartin.com/careers/benefits-perks
EEO Statement Learn more about our EEO policy here https://www.mitchellmartin.com/eoe-statement