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Westgate Resorts

Engineering Technician III

Westgate Resorts, Gatlinburg, Tennessee, United States, 37738

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Job Description

Support resort operations by performing maintenance tasks, including projects, preventive maintenance, and work orders.

As an Engineering Technician III, you will:

Perform and lead engineering projects, guest calls, blitzes, repairs, and preventive maintenance as directed by resort management

Conduct routine inspections to ensure safe and proper operation of MEP systems following resort guidelines

Perform preventive maintenance, troubleshooting, and replacement of HVAC and mechanical components

Diagnose plumbing fixtures, handle clogs, and conduct repairs and equipment replacements

Expertise in troubleshooting and repairing electrical components, such as breakers and contactors

Repair and troubleshoot appliances and household fixtures

Install, repair, and replace tiles, grout, vinyl, and carpet as needed

Lead small construction projects, including drywall, carpentry, concrete, and flooring

Work with pools, spas, and water features, including chemical balancing and maintenance of all MEP equipment

Participate actively in procurement and inventory processes to ensure materials and tools are available for work

Proficient in operating resort operations software and devices (HotSOS and other applicable systems)

Read and interpret technical data, blueprints, and OEM manuals

Communicate professionally via radios, phones, emails, and verbal interactions

Perform maintenance and cleaning tasks as required by resort management

Safely use hand tools, power tools, and battery-powered tools needed for the job

Work using ladders, scaffolding, lifts, and appropriate PPE (Personal Protective Equipment)

Lead and implement safety practices and guidelines

Recognize and identify potential safety hazards on the property

Communicate and interpret guest needs with positive interactions to reach resolutions

Adhere to all CFI/Westgate Resorts policies and procedures

Always represent Westgate Resorts professionally through appearance, attire, and behavior

Perform other tasks as assigned by resort operations leadership

To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic. These values are essential to our success, and we are looking for someone who shares our commitment.

Qualifications: Qualifications

High school diploma required.

Minimum of 3 years of hands-on experience in trades and maintenance within a resort or commercial environment

Written and verbal communication in English is expected

Must be at least 18 years old and have a valid driver’s license to drive company golf carts

Strong communication skills required to excel in interactions with guests and colleagues

Ability to be versatile, work well under pressure, and meet deadlines

Must be able to lift 50lbs and work in outdoor weather conditions

Required to pass a background check, drug test, and prove eligibility to work in the United States

Additional Information

Why Westgate?

Comprehensive health benefits – medical, dental and vision

Paid Time Off (PTO) – vacation, sick, and personal

Paid Holidays

401K with generous company match

Get access to your pay as you need it with our Daily Pay benefit

Family benefits including pregnancy, and parental leave and adoption assistance

Wellness Programs

Flexible Spending Accounts

Tuition Assistance

Military Leave

Employee Assistance Program (EAP)

Life, Disability, Accident, Critical Illness & Hospital Insurance

Pet Insurance

Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)

Advancement & development opportunities

Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer . __ All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.

Compensation: $24-$24