Trinity Property Consultants
Assistant Property Manager - Arrive Union Wharf
Trinity Property Consultants, Baltimore, Maryland, United States, 21276
Assistant Property Manager – Arrive Union Wharf
Join to apply for the
Assistant Property Manager – Arrive Union Wharf
role at
Trinity Property Consultants .
Description
Position at Trinity Property Consultants. At Trinity Property Consultants, your expertise is the key to our continued success. Join us and become an essential part of an organization that values your skills and is committed to your professional growth. Guided by our core values of innovation, teamwork, excellence, and empowerment we have been creating vibrant communities for three decades and are proudly ranked among NHMC’s Top 50 Apartment Owners and Managers. We're on the lookout for passionate individuals that will elevate our vibrant culture and join us in delivering unparalleled service to our valued team members, residents, investors, and partners.
This position pays $25-$27 hourly, based on your experience, with opportunity for bonuses.
The schedule is Monday through Friday from 9:00 am to 6:00 pm.
Job Description
Provide superior customer service
Assist in conducting market surveys
Show, lease, and move in prospective community members
Update unit availability daily
Process rental applications
Process maintenance work orders
Adhere to the Trinity operating procedures and policies
Receive and process collections in accordance with company standards
Collect past due balances from former community members
Clerical and phone support
Maintain all resident files, ensuring completeness and accuracy of all paperwork and documentation
Maintain a calendar of scheduled move‑ins, ensuring all move‑in appointments are completed and all apartments are inspected to ensure all apartments are move‑in ready to Trinity’s standards
Demonstrate ability to resolve resident complaints and direct pertinent issues and matters to the Community Manager
Conduct community member move‑out apartment inspections and complete deposit accountings with Community Manager’s approval
Maintain all account records and transactions including NSF’s, rent allowances, concessions, rent increases, and other management approved debits and credits
Additional tasks or duties assigned by Supervisor
Special Requirements Physical demands: The team member will be regularly required to sit, stand, walk, talk, hear, and reach using feet, legs, back, arms and hands. The employee may occasionally be required to climb. Specific vision requirements include the ability to use close vision, distance vision, color vision, depth perception, and the ability to adjust focus. The employee will be required to work at a personal computer and talk on the phone for extended periods of time. Must possess the ability to detect auditory and/or visual alarms and be available to work extended/flexible hours and weekends as needed.
Attendance / Travel This is a full‑time position and may require the availability to work some nights, weekends, and occasional holidays. The position also requires regular attendance and active participation/planning at company functions and events.
Essential Functions Skills include an excellent ability to address the needs of residents, prospects, and vendors. Other essential skills include but are not limited to:
Handle high stress situations effectively
Exhibit strong leadership skills
Excellent communication skills
Superior collection skills
Administrative and organizational skills
Time management skills and ability to prioritize wisely
Customer service orientation
Strong sales background
Knowledge of state law as it relates to fair housing
Qualifications Computer Skills
Intermediate computer and Internet knowledge
Intermediate knowledge of MS Word, Excel, and Outlook
Prefer knowledge of the following software programs: Yardi, Voyager, LRO, Entrata, Resident Check
Learning and Development
Maintain a commitment to ongoing professional development and career growth through our company’s continuing education programs
Education
High school education or equivalent is required
CPM, CAM, RMP, or CMCA certifications are preferred but not required
Accurately perform intermediate mathematical functions and use all on‑site resident management software functions
Professional Experience
Two years of experience in residential property management in the multifamily industry is required
Benefits
Medical, dental & vision—free PPO‑HSA medical plan with a $1,200 annual employer contribution to all employees outside CA. In California, employees can choose between the free PPO‑HSA and an HMO plan. We cover 100% of the monthly premium costs for employee dental and vision. FSA & dependent care options are also available.
Retirement plans—prepare for retirement and ramp up your 401(k) savings with a 2% employer match. Eligible to enroll on the first of the month following 90 days of employment.
Group life, long‑term, and short‑term disability insurance—up to $25,000 of life insurance and AD&D coverage.
Paid holidays & vacation—competitive paid holidays and 2‑4 weeks of paid vacation according to years of service (available after 90 days of full‑time employment).
Sick leave—in compliance with state and local jurisdiction requirements.
Referral bonuses—a $1,000 bonus for hires made through employee referrals.
Volunteer time‑off—up to 16 hours of volunteer time annually (8 hours for personal activities and 8 hours for company-sponsored events).
Employee assistance program (EAP)—includes health advocate and travel assistance program.
Competitive bonus & commission structures—we pride ourselves in recognizing hard work and goal achievement.
Opportunities for advancement—promote from within and provide extensive professional development training and inclusive scholarship opportunities.
Additional perks—including corporate shopping discounts, appliance discounts, and lifestyle discounts.
At Trinity Property Consultants, we’re dedicated to a diverse, equitable, and inclusive workplace where everyone is valued, respected, and empowered to be themselves. We provide equal opportunities for all, irrespective of race, ethnicity, gender identity, sexual orientation, age, religion, disability, or other protected classes. Recognizing diversity as a catalyst for innovation, we embrace each individual’s unique contributions and foster a culture of belonging where everyone can thrive.
Note: This job description includes the core responsibilities for Trinity Property Consultants. These duties are subject to change based on regional and organizational discretion.
See more about our company and benefits at: https://www.trinity-pm.com/join-our-team
#J-18808-Ljbffr
Assistant Property Manager – Arrive Union Wharf
role at
Trinity Property Consultants .
Description
Position at Trinity Property Consultants. At Trinity Property Consultants, your expertise is the key to our continued success. Join us and become an essential part of an organization that values your skills and is committed to your professional growth. Guided by our core values of innovation, teamwork, excellence, and empowerment we have been creating vibrant communities for three decades and are proudly ranked among NHMC’s Top 50 Apartment Owners and Managers. We're on the lookout for passionate individuals that will elevate our vibrant culture and join us in delivering unparalleled service to our valued team members, residents, investors, and partners.
This position pays $25-$27 hourly, based on your experience, with opportunity for bonuses.
The schedule is Monday through Friday from 9:00 am to 6:00 pm.
Job Description
Provide superior customer service
Assist in conducting market surveys
Show, lease, and move in prospective community members
Update unit availability daily
Process rental applications
Process maintenance work orders
Adhere to the Trinity operating procedures and policies
Receive and process collections in accordance with company standards
Collect past due balances from former community members
Clerical and phone support
Maintain all resident files, ensuring completeness and accuracy of all paperwork and documentation
Maintain a calendar of scheduled move‑ins, ensuring all move‑in appointments are completed and all apartments are inspected to ensure all apartments are move‑in ready to Trinity’s standards
Demonstrate ability to resolve resident complaints and direct pertinent issues and matters to the Community Manager
Conduct community member move‑out apartment inspections and complete deposit accountings with Community Manager’s approval
Maintain all account records and transactions including NSF’s, rent allowances, concessions, rent increases, and other management approved debits and credits
Additional tasks or duties assigned by Supervisor
Special Requirements Physical demands: The team member will be regularly required to sit, stand, walk, talk, hear, and reach using feet, legs, back, arms and hands. The employee may occasionally be required to climb. Specific vision requirements include the ability to use close vision, distance vision, color vision, depth perception, and the ability to adjust focus. The employee will be required to work at a personal computer and talk on the phone for extended periods of time. Must possess the ability to detect auditory and/or visual alarms and be available to work extended/flexible hours and weekends as needed.
Attendance / Travel This is a full‑time position and may require the availability to work some nights, weekends, and occasional holidays. The position also requires regular attendance and active participation/planning at company functions and events.
Essential Functions Skills include an excellent ability to address the needs of residents, prospects, and vendors. Other essential skills include but are not limited to:
Handle high stress situations effectively
Exhibit strong leadership skills
Excellent communication skills
Superior collection skills
Administrative and organizational skills
Time management skills and ability to prioritize wisely
Customer service orientation
Strong sales background
Knowledge of state law as it relates to fair housing
Qualifications Computer Skills
Intermediate computer and Internet knowledge
Intermediate knowledge of MS Word, Excel, and Outlook
Prefer knowledge of the following software programs: Yardi, Voyager, LRO, Entrata, Resident Check
Learning and Development
Maintain a commitment to ongoing professional development and career growth through our company’s continuing education programs
Education
High school education or equivalent is required
CPM, CAM, RMP, or CMCA certifications are preferred but not required
Accurately perform intermediate mathematical functions and use all on‑site resident management software functions
Professional Experience
Two years of experience in residential property management in the multifamily industry is required
Benefits
Medical, dental & vision—free PPO‑HSA medical plan with a $1,200 annual employer contribution to all employees outside CA. In California, employees can choose between the free PPO‑HSA and an HMO plan. We cover 100% of the monthly premium costs for employee dental and vision. FSA & dependent care options are also available.
Retirement plans—prepare for retirement and ramp up your 401(k) savings with a 2% employer match. Eligible to enroll on the first of the month following 90 days of employment.
Group life, long‑term, and short‑term disability insurance—up to $25,000 of life insurance and AD&D coverage.
Paid holidays & vacation—competitive paid holidays and 2‑4 weeks of paid vacation according to years of service (available after 90 days of full‑time employment).
Sick leave—in compliance with state and local jurisdiction requirements.
Referral bonuses—a $1,000 bonus for hires made through employee referrals.
Volunteer time‑off—up to 16 hours of volunteer time annually (8 hours for personal activities and 8 hours for company-sponsored events).
Employee assistance program (EAP)—includes health advocate and travel assistance program.
Competitive bonus & commission structures—we pride ourselves in recognizing hard work and goal achievement.
Opportunities for advancement—promote from within and provide extensive professional development training and inclusive scholarship opportunities.
Additional perks—including corporate shopping discounts, appliance discounts, and lifestyle discounts.
At Trinity Property Consultants, we’re dedicated to a diverse, equitable, and inclusive workplace where everyone is valued, respected, and empowered to be themselves. We provide equal opportunities for all, irrespective of race, ethnicity, gender identity, sexual orientation, age, religion, disability, or other protected classes. Recognizing diversity as a catalyst for innovation, we embrace each individual’s unique contributions and foster a culture of belonging where everyone can thrive.
Note: This job description includes the core responsibilities for Trinity Property Consultants. These duties are subject to change based on regional and organizational discretion.
See more about our company and benefits at: https://www.trinity-pm.com/join-our-team
#J-18808-Ljbffr