College of the Desert
Salary :
$61,869.36 - $87,056.88 Annually Location :
Palm Desert, CA Job Type:
FULL TIME Job Number:
2500109 Division:
Administrative Services Department:
Information Technology Services Opening Date:
10/29/2025 Closing Date:
11/19/2025 11:59 PM Pacific FLSA:
Non-Exempt Bargaining Unit:
CSEA-California School Employees Association
About College of the Desert The College of the Desert, Desert Community College District enrolls approximately 15,000 students each academic year with steady enrollment growth each year. College of the Desert embraces diversity in all forms and the right of all people to have access to quality higher education in a safe learning environment. Designated as a Hispanic-Serving Institution (HSI), College of the Desert administers an array of student programs specifically focused on student support and helping students achieve their educational and career goals. As a two-year college, we offer Associates Degree for Transfer, both in Art and Sciences, Associates Degrees, and Certificates across a wide range of disciplines. College of the Desert is a district that consists of leadership, staff, and faculty who are committed to enhancing our community through supporting the academic success of all of our students including students of color, students with disabilities, students who are first generation to college, veterans, students of all ages, students with diverse socio-economic backgrounds, "dreamers", and students of diverse sexual orientation and gender expression.
When you join College of the Desert you can expect to be part of a diverse, inclusive, and collaborative community. We provide students with a rich and dynamic learning experience that embraces differences, emphasizes collaboration, and engages students in and out of the classroom. We are committed to ensuring that College of the Desert is a welcoming place for the success of all students.
Interested in learning more about College of the Desert and the Coachella Valley? Visit the links below.
Who We Want: College of the Desert is seeking individuals from a broad range of cultural heritages, socioeconomic backgrounds, genders, abilities, and orientations. As such, we prioritize individuals who fully demonstrate their understanding of the community we serve, the benefits of diversity in a professional and educational setting, and values creating a culture that brings people together. A successful candidate will value working in a collegial, collaborative environment that is guided by a commitment to inclusion, student education, and equity. An equity-minded individual is a person who already does or has demonstrated the desire to: Understand the importance of holding ourselves accountable as faculty, staff and leadership for closing equity gaps and engaging in equitable practices; Reframe inequities as a problem of practice and view the elimination of inequities as an individual and collective responsibility; Encourage positive race-consciousness and embrace human difference; Reflect on institutional and teaching practices and aim to make them more culturally responsive; and Strategically build buy-in and participation among colleagues for equity-related initiatives. BASIC FUNCTION
BASIC FUNCTION Under the direction of the Dean, Information Technology and Institutional Research or appropriate Supervisor, provide technical and educational technology support for hardware and software to users; set-up, install and troubleshoot media and computer systems, and provide first level helpdesk support. REPRESENTATIVE DUTIES
REPRESENTATIVE DUTIES 1. Setup, configure, deliver, maintain, and troubleshoot media equipment, computer systems, and peripheral devices. Install operating systems and other district supported software. Perform scheduled maintenance of technology and media equipment. E 2. Provide technical assistance for helpdesk inquiries and district supported software; perform first level troubleshooting over telephone, in person; replace or repair broken equipment. E 3. Process helpdesk request following standard procedures, log all help desk interactions, prioritize helpdesk requests according to urgency and department procedures, and prepare activity reports. Refer more technical and complex problems to other information systems and technology staff for resolution. E 4. Assist in performing audio/video recording, editing and duplicating. E 5. Track and maintain hardware inventory, information, and software licenses. E 6. Assist with web and portal updates. E 7. Assist with setting up and monitoring nightly backups. E 8. Perform a variety of clerical duties in support of Information Technology. Gather data and prepare reports. E 9. Research, evaluate and test new hardware and software; identify potential conflict with existing systems and contact hardware and software technical support if needed for technical issues. 10. Assist with updating technology training materials as needed. 11. Stay current with recent technology, changes, and updates. 12. Perform related duties as assigned. MINIMUM QUALIFICATIONS
EDUCATION AND EXPERIENCE Any combination equivalent to: Associate of Art in computer science, information systems or related area and two (2) years of experience working with the installation, configuration and maintenance of computers, media and related technology. KNOWLEDGE AND ABILITIES Knowledge of:
Hardware and software installation, configuration; collection of information and storing of data; audio-visual systems operations and maintenance; maintaining and upgrading systems; troubleshooting and assisting users; data entry; record-keeping techniques; interpersonal skills using tact, courtesy. Ability to:
Install, configure, and test hardware and software; learn and apply new technologies; operate a variety of equipment, including media, audio/video, and computers hardware; communicate effectively both orally and in writing to exchange information; establish and maintain cooperative and effective working relationships with others; demonstrate a sensitivity to and relate to persons with diverse socio-economic, cultural, ethnic, gender, ability, and sexual orientation backgrounds; understand and follow oral and written instructions; sit for extended periods of time; lift up to 25 pounds. EMPLOYMENT STATUS
EMPLOYMENT STATUS:
Retirement System: CalPERS (upon meeting eligibility criteria) WORKING CONDITIONS
Environment:
Office environment. SCHEDULE & LOCATION:
This position is scheduled 40 hours per week, 12 months per year. The schedule is Monday - Friday from 8:00 a.m. - 5:00 p.m. The primary location is Palm Desert Campus. The schedule and location is subject to change based on District need. REQUIRED DOCUMENTS:
RESUME:
Must include length of employment (month/year start and end dates) for each employer. Cover Letter : Please address how you meet the minimum requirements for this position and any special qualifications you possess. College Transcripts : Diplomas will not be accepted in lieu of the required transcripts. IN YOUR APPLICATION:
List of References : References should include at least two supervisors and two colleagues. Please include name, title, email and current phone numbers. Letters of reference will not be accepted in lieu of the required List of References. TIMELINES:
For consideration, please apply by Wednesday, November 19, 2025. Interviews are tentatively scheduled in-person in mid-December, 2025. Tentative schedule is subject to change based on District need. FAQs:
For additional information, click here:
Recruitment - Frequently Asked Questions
PLEASE NOTE:
Employment is contingent on residence in California. Applicants must be authorized to work for any employer in the U.S. College of the Desert does not offer sponsorship nor take over sponsorship for an employment VISA. Notice to all Candidates for Employment
:
DISTRICT RIGHTS: College of the Desert reserves the right to re-open, re-advertise, delay, or cancel filling this position. The SELECTED CANDIDATE is required to complete the following prior to employment:
Provide a Certificate of Tuberculosis Exam for initial appointment (Note: The certificate must be renewed every 4 years as a condition of continuing employment). Have fingerprints taken by a Live Scan computer at the candidate's expense (Clearance must be received prior to the first day of employment). Present original documents for proof of eligibility to work in the United States including a Social Security Card; (Note: We are unable to sponsor or take over sponsorship of an employment Visa at this time.) Participate in a new hire onboarding, completing all required tasks and forms. May be required to complete a fitness for duty physical exam based on the job description, as applicable. The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. The Desert Community College District (DCCD) will not sponsor any VISA applications nor take over any VISA.
Employees must reside in California while employed with the Desert Community College District (DCCD).
California Public Employees Retirement System and California State Teachers Retirement System
:
A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with the DCCD will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status.
Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the DCCD to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS
Disability Accommodations
:
If you require special accommodations in the application and/or evaluation process, please notify Human Resources at least two (2) business days prior to the job posting close or initial screening date, by either calling (760) 773 -2529 or sending an e-mail to ctate-meyer@collegeofthedesert.edu.
Attendance Requirement
:
All DCCD employees are required to report to work on a regular and consistent basis, as scheduled, to assigned job.
Campus Crime and Safety Awareness
:
Information regarding campus crime and safety awareness can be found at
Non-Discrimination Notice
:
The DCCD provides access to its services, classes, and programs without regard to national origin, immigration status, religion, age, gender, gender identity, gender expression, race, ethnicity, color, medical condition, military and veteran status, genetic information, ancestry, sexual orientation, marital status, physical or mental disability, pregnancy, or because they are perceived to have one or more of the foregoing characteristics, or based on association with a person or group with one or more of these actual or perceived characteristics.
California Fair Chance Act
:
The DCCD will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the DCCD is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.
Diversity, Equity, Inclusion and Equal Employment Opportunity
:
The DCCD is committed to creating an academic and work environment that fosters diversity, equity, and inclusion (DEI) and equal employment opportunity (EEO) for all, and ensures that students, faculty, staff, and managers of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes the DCCD a unique and special place for individuals of all backgrounds.
The DCCD is looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join the DCCD, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, managers, and community partners. In deciding whether to apply for a position at the DCCD, you are strongly encouraged to consider whether your values align with the DCCD's mission and goals for DEIA and EEO.
Additional Resources
California Department of Fair Employment and Housing (FEHA)
THE DCCD IS AN EQUAL OPPORTUNITY EMPLOYER We offer a complete benefits package to full-time employees including health care, dental, vision, retirement, flexible spending accounts, and life insurance. To learn more details, visit our benefits page:
Temporary, Substitute, Seasonal, and Part-Time Employees are eligible to opt into the Blue Shield Health Savings Account (HSA) 5000. 01
Can you provide a specific example of a project or situation where you worked with diverse populations? What were some key insights or lessons you gained from that experience, and how did it impact your approach to collaboration and problem-solving? 02
How many years of professional experience working with the installation, configuration and maintenance of computers, media and related technology do you have?
No related experience working with the installation, configuration and maintenance of computers, media and related technology Less than 2 years of related experience working with the installation, configuration and maintenance of computers, media and related technology 2 or more years of related experience working with the installation, configuration and maintenance of computers, media and related technology
03
Which statement below best describes the highest level of education you have completed?
High school graduate, diploma or the equivalent (GED) Associate degree Bachelor's degree Master's degree Professional degree Doctorate degree
04
I understand that qualifying transcripts showing degree awarded, date conferred, and institution name is required for consideration, and I have attached transcripts showing degree awarded/date conferred/institution name. (Foreign degrees ALSO require a foreign equivalency evaluation.)
Yes No
05
Are you currently an employee of College of the Desert?
Yes No
06
The information provided in your application must support your selected answers in the supplemental questions. The information you provide will be verified and documentation may be required. Please be as honest and accurate as possible. You may be asked to demonstrate your knowledge and skills in a work sample or during an interview. By completing this supplemental questionnaire you are attesting that the information you have provided is accurate. Any misstatements, omissions, or falsification of information may eliminate you from consideration or result in dismissal.
Yes No
Required Question
$61,869.36 - $87,056.88 Annually Location :
Palm Desert, CA Job Type:
FULL TIME Job Number:
2500109 Division:
Administrative Services Department:
Information Technology Services Opening Date:
10/29/2025 Closing Date:
11/19/2025 11:59 PM Pacific FLSA:
Non-Exempt Bargaining Unit:
CSEA-California School Employees Association
About College of the Desert The College of the Desert, Desert Community College District enrolls approximately 15,000 students each academic year with steady enrollment growth each year. College of the Desert embraces diversity in all forms and the right of all people to have access to quality higher education in a safe learning environment. Designated as a Hispanic-Serving Institution (HSI), College of the Desert administers an array of student programs specifically focused on student support and helping students achieve their educational and career goals. As a two-year college, we offer Associates Degree for Transfer, both in Art and Sciences, Associates Degrees, and Certificates across a wide range of disciplines. College of the Desert is a district that consists of leadership, staff, and faculty who are committed to enhancing our community through supporting the academic success of all of our students including students of color, students with disabilities, students who are first generation to college, veterans, students of all ages, students with diverse socio-economic backgrounds, "dreamers", and students of diverse sexual orientation and gender expression.
When you join College of the Desert you can expect to be part of a diverse, inclusive, and collaborative community. We provide students with a rich and dynamic learning experience that embraces differences, emphasizes collaboration, and engages students in and out of the classroom. We are committed to ensuring that College of the Desert is a welcoming place for the success of all students.
Interested in learning more about College of the Desert and the Coachella Valley? Visit the links below.
Who We Want: College of the Desert is seeking individuals from a broad range of cultural heritages, socioeconomic backgrounds, genders, abilities, and orientations. As such, we prioritize individuals who fully demonstrate their understanding of the community we serve, the benefits of diversity in a professional and educational setting, and values creating a culture that brings people together. A successful candidate will value working in a collegial, collaborative environment that is guided by a commitment to inclusion, student education, and equity. An equity-minded individual is a person who already does or has demonstrated the desire to: Understand the importance of holding ourselves accountable as faculty, staff and leadership for closing equity gaps and engaging in equitable practices; Reframe inequities as a problem of practice and view the elimination of inequities as an individual and collective responsibility; Encourage positive race-consciousness and embrace human difference; Reflect on institutional and teaching practices and aim to make them more culturally responsive; and Strategically build buy-in and participation among colleagues for equity-related initiatives. BASIC FUNCTION
BASIC FUNCTION Under the direction of the Dean, Information Technology and Institutional Research or appropriate Supervisor, provide technical and educational technology support for hardware and software to users; set-up, install and troubleshoot media and computer systems, and provide first level helpdesk support. REPRESENTATIVE DUTIES
REPRESENTATIVE DUTIES 1. Setup, configure, deliver, maintain, and troubleshoot media equipment, computer systems, and peripheral devices. Install operating systems and other district supported software. Perform scheduled maintenance of technology and media equipment. E 2. Provide technical assistance for helpdesk inquiries and district supported software; perform first level troubleshooting over telephone, in person; replace or repair broken equipment. E 3. Process helpdesk request following standard procedures, log all help desk interactions, prioritize helpdesk requests according to urgency and department procedures, and prepare activity reports. Refer more technical and complex problems to other information systems and technology staff for resolution. E 4. Assist in performing audio/video recording, editing and duplicating. E 5. Track and maintain hardware inventory, information, and software licenses. E 6. Assist with web and portal updates. E 7. Assist with setting up and monitoring nightly backups. E 8. Perform a variety of clerical duties in support of Information Technology. Gather data and prepare reports. E 9. Research, evaluate and test new hardware and software; identify potential conflict with existing systems and contact hardware and software technical support if needed for technical issues. 10. Assist with updating technology training materials as needed. 11. Stay current with recent technology, changes, and updates. 12. Perform related duties as assigned. MINIMUM QUALIFICATIONS
EDUCATION AND EXPERIENCE Any combination equivalent to: Associate of Art in computer science, information systems or related area and two (2) years of experience working with the installation, configuration and maintenance of computers, media and related technology. KNOWLEDGE AND ABILITIES Knowledge of:
Hardware and software installation, configuration; collection of information and storing of data; audio-visual systems operations and maintenance; maintaining and upgrading systems; troubleshooting and assisting users; data entry; record-keeping techniques; interpersonal skills using tact, courtesy. Ability to:
Install, configure, and test hardware and software; learn and apply new technologies; operate a variety of equipment, including media, audio/video, and computers hardware; communicate effectively both orally and in writing to exchange information; establish and maintain cooperative and effective working relationships with others; demonstrate a sensitivity to and relate to persons with diverse socio-economic, cultural, ethnic, gender, ability, and sexual orientation backgrounds; understand and follow oral and written instructions; sit for extended periods of time; lift up to 25 pounds. EMPLOYMENT STATUS
EMPLOYMENT STATUS:
Retirement System: CalPERS (upon meeting eligibility criteria) WORKING CONDITIONS
Environment:
Office environment. SCHEDULE & LOCATION:
This position is scheduled 40 hours per week, 12 months per year. The schedule is Monday - Friday from 8:00 a.m. - 5:00 p.m. The primary location is Palm Desert Campus. The schedule and location is subject to change based on District need. REQUIRED DOCUMENTS:
RESUME:
Must include length of employment (month/year start and end dates) for each employer. Cover Letter : Please address how you meet the minimum requirements for this position and any special qualifications you possess. College Transcripts : Diplomas will not be accepted in lieu of the required transcripts. IN YOUR APPLICATION:
List of References : References should include at least two supervisors and two colleagues. Please include name, title, email and current phone numbers. Letters of reference will not be accepted in lieu of the required List of References. TIMELINES:
For consideration, please apply by Wednesday, November 19, 2025. Interviews are tentatively scheduled in-person in mid-December, 2025. Tentative schedule is subject to change based on District need. FAQs:
For additional information, click here:
Recruitment - Frequently Asked Questions
PLEASE NOTE:
Employment is contingent on residence in California. Applicants must be authorized to work for any employer in the U.S. College of the Desert does not offer sponsorship nor take over sponsorship for an employment VISA. Notice to all Candidates for Employment
:
DISTRICT RIGHTS: College of the Desert reserves the right to re-open, re-advertise, delay, or cancel filling this position. The SELECTED CANDIDATE is required to complete the following prior to employment:
Provide a Certificate of Tuberculosis Exam for initial appointment (Note: The certificate must be renewed every 4 years as a condition of continuing employment). Have fingerprints taken by a Live Scan computer at the candidate's expense (Clearance must be received prior to the first day of employment). Present original documents for proof of eligibility to work in the United States including a Social Security Card; (Note: We are unable to sponsor or take over sponsorship of an employment Visa at this time.) Participate in a new hire onboarding, completing all required tasks and forms. May be required to complete a fitness for duty physical exam based on the job description, as applicable. The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. The Desert Community College District (DCCD) will not sponsor any VISA applications nor take over any VISA.
Employees must reside in California while employed with the Desert Community College District (DCCD).
California Public Employees Retirement System and California State Teachers Retirement System
:
A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with the DCCD will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status.
Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the DCCD to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS
Disability Accommodations
:
If you require special accommodations in the application and/or evaluation process, please notify Human Resources at least two (2) business days prior to the job posting close or initial screening date, by either calling (760) 773 -2529 or sending an e-mail to ctate-meyer@collegeofthedesert.edu.
Attendance Requirement
:
All DCCD employees are required to report to work on a regular and consistent basis, as scheduled, to assigned job.
Campus Crime and Safety Awareness
:
Information regarding campus crime and safety awareness can be found at
Non-Discrimination Notice
:
The DCCD provides access to its services, classes, and programs without regard to national origin, immigration status, religion, age, gender, gender identity, gender expression, race, ethnicity, color, medical condition, military and veteran status, genetic information, ancestry, sexual orientation, marital status, physical or mental disability, pregnancy, or because they are perceived to have one or more of the foregoing characteristics, or based on association with a person or group with one or more of these actual or perceived characteristics.
California Fair Chance Act
:
The DCCD will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the DCCD is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.
Diversity, Equity, Inclusion and Equal Employment Opportunity
:
The DCCD is committed to creating an academic and work environment that fosters diversity, equity, and inclusion (DEI) and equal employment opportunity (EEO) for all, and ensures that students, faculty, staff, and managers of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes the DCCD a unique and special place for individuals of all backgrounds.
The DCCD is looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join the DCCD, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, managers, and community partners. In deciding whether to apply for a position at the DCCD, you are strongly encouraged to consider whether your values align with the DCCD's mission and goals for DEIA and EEO.
Additional Resources
California Department of Fair Employment and Housing (FEHA)
THE DCCD IS AN EQUAL OPPORTUNITY EMPLOYER We offer a complete benefits package to full-time employees including health care, dental, vision, retirement, flexible spending accounts, and life insurance. To learn more details, visit our benefits page:
Temporary, Substitute, Seasonal, and Part-Time Employees are eligible to opt into the Blue Shield Health Savings Account (HSA) 5000. 01
Can you provide a specific example of a project or situation where you worked with diverse populations? What were some key insights or lessons you gained from that experience, and how did it impact your approach to collaboration and problem-solving? 02
How many years of professional experience working with the installation, configuration and maintenance of computers, media and related technology do you have?
No related experience working with the installation, configuration and maintenance of computers, media and related technology Less than 2 years of related experience working with the installation, configuration and maintenance of computers, media and related technology 2 or more years of related experience working with the installation, configuration and maintenance of computers, media and related technology
03
Which statement below best describes the highest level of education you have completed?
High school graduate, diploma or the equivalent (GED) Associate degree Bachelor's degree Master's degree Professional degree Doctorate degree
04
I understand that qualifying transcripts showing degree awarded, date conferred, and institution name is required for consideration, and I have attached transcripts showing degree awarded/date conferred/institution name. (Foreign degrees ALSO require a foreign equivalency evaluation.)
Yes No
05
Are you currently an employee of College of the Desert?
Yes No
06
The information provided in your application must support your selected answers in the supplemental questions. The information you provide will be verified and documentation may be required. Please be as honest and accurate as possible. You may be asked to demonstrate your knowledge and skills in a work sample or during an interview. By completing this supplemental questionnaire you are attesting that the information you have provided is accurate. Any misstatements, omissions, or falsification of information may eliminate you from consideration or result in dismissal.
Yes No
Required Question