US Tech Solutions
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Base pay range $45.00/hr - $55.00/hr
Direct message the job poster from US Tech Solutions
Team Lead - IT Recruitment @ US Tech Solutions Inc. Application Analyst II
Duration: 12 Months Contract
Job Description Background on the role: We are in the middle of a large project for MyTime, so as the person comes up to speed, they would be helping with testing and troubleshooting issues. In addition, they would help support MyTime and respond to tickets as needed. This would all be under the direction of a Sr IT Application Analyst who is the SME for MyTime. Workforce background/experience is a big plus.
This is a versatile IT Analyst that may perform work related to applications Support, Delivery, or both. Workers at this level solve problems, manage work including giving work assignments, and provide leadership to others in application areas of specialization, with minimal supervision and increased latitude for unreviewed work.
In Support Role Monitors production operation of and maintain the availability of assigned applications. Involves reviewing and reacting to daily performance logs and providing 24x7 on call support.
Responds to production emergencies (application down and logic errors) within the appropriate Service Level Agreement (SLA). Works with Senior level and above on responses for critical and high Incidents, System Disruption Events (SDEs), major events.
Assists users and answers users questions.
Troubleshoots issues and implements fixes to assigned solutions. Is able to work effectively with less defined direction requiring greater judgment. Communicates appropriate information including downtimes, change management, status, issues, defects, etc. to users, IT management and any other necessary audience.
Is able to present information on technically complex subjects in an understandable manner in both oral and written form. Recognizes appropriate times to provide this communication.
Works with vendors to implement and/or support (broke-fix, defects, maintenance, patches, upgrades, service packages) applications and solutions. Utilizes waterfall and agile methodologies to develop and maintain applications. Works on projects as Subject Matter Experts (SMEs) and/or developers. Provide knowledge and expertise gained from past experience.
Coordinates routine maintenance for emergency patches, service packs and upgrades (software) for assigned application/project. Involves working with operations/DBAs.
Updates documentation of Atrium Discovery and Dependency Mapping (ADDM), Einstein, etc. Utilizes appropriate Human Performance tools effectively in the course of activities, especially testing and implementation activities.
Works with Senior level and above to provide recommendations and assist in decision making on their assigned systems. Researches and analyzes new technology. Designs small modifications for solutions based on defined requirements.
Programs in required programming languages, database SQL, report writing, ETL, Assists with testing and migrating code through test regions. Ensures adherence to appropriate design, coding and source control standards.
Leads specific design and code walk-thru as a presenter or reviewer. Processes Change Requests and Quality Assurance (QA) documentation for project implementations and support changes.
Required Qualifications • Bachelor's degree in Computer Science or a related discipline. In lieu of a degree, minimum of 8 years of related business experience.
• Work experience in addition to degree: 3-5 years as an IT Application Analyst or equivalent. Job-specific knowledge, skills or abilities: Four years coding/programming, trouble-shooting, problem-solving, logical design, SQL coding, Business Requirements analysis, vendor management, root cause analysis.
Preferred Qualifications • Expert coding skills in 1 or more standard languages.
• Demonstrated success in complex problem solving and an understanding of quality delivery. Demonstrated ability to work with others having differing priorities/views/goals than your own; to meet your goals. Understand and lead others in use of System Development Life Cycle (SDLC). Effective communication skills.
• Experience with schema/database design, Enterprise Standards and Process Adherence.
If you have had any responsibility for or participation in judicial, administrative, regulatory or other oversight proceedings involving Energy or any of its affiliates, please identify the agency or department, the dates of your employment, and the nature of your responsibilities, including a list of any proceedings involving Energy or any of its affiliates.
NOTE: Only answer this question if you have worked with the government or other agency involved with Energy oversight.
About US Tech Solutions US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Recruiter Details Name: Adil Saifi
Internal Id: 25-50781
Seniority level Mid-Senior level
Employment type Contract
Job function Human Resources
Industries Human Resources Services
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Base pay range $45.00/hr - $55.00/hr
Direct message the job poster from US Tech Solutions
Team Lead - IT Recruitment @ US Tech Solutions Inc. Application Analyst II
Duration: 12 Months Contract
Job Description Background on the role: We are in the middle of a large project for MyTime, so as the person comes up to speed, they would be helping with testing and troubleshooting issues. In addition, they would help support MyTime and respond to tickets as needed. This would all be under the direction of a Sr IT Application Analyst who is the SME for MyTime. Workforce background/experience is a big plus.
This is a versatile IT Analyst that may perform work related to applications Support, Delivery, or both. Workers at this level solve problems, manage work including giving work assignments, and provide leadership to others in application areas of specialization, with minimal supervision and increased latitude for unreviewed work.
In Support Role Monitors production operation of and maintain the availability of assigned applications. Involves reviewing and reacting to daily performance logs and providing 24x7 on call support.
Responds to production emergencies (application down and logic errors) within the appropriate Service Level Agreement (SLA). Works with Senior level and above on responses for critical and high Incidents, System Disruption Events (SDEs), major events.
Assists users and answers users questions.
Troubleshoots issues and implements fixes to assigned solutions. Is able to work effectively with less defined direction requiring greater judgment. Communicates appropriate information including downtimes, change management, status, issues, defects, etc. to users, IT management and any other necessary audience.
Is able to present information on technically complex subjects in an understandable manner in both oral and written form. Recognizes appropriate times to provide this communication.
Works with vendors to implement and/or support (broke-fix, defects, maintenance, patches, upgrades, service packages) applications and solutions. Utilizes waterfall and agile methodologies to develop and maintain applications. Works on projects as Subject Matter Experts (SMEs) and/or developers. Provide knowledge and expertise gained from past experience.
Coordinates routine maintenance for emergency patches, service packs and upgrades (software) for assigned application/project. Involves working with operations/DBAs.
Updates documentation of Atrium Discovery and Dependency Mapping (ADDM), Einstein, etc. Utilizes appropriate Human Performance tools effectively in the course of activities, especially testing and implementation activities.
Works with Senior level and above to provide recommendations and assist in decision making on their assigned systems. Researches and analyzes new technology. Designs small modifications for solutions based on defined requirements.
Programs in required programming languages, database SQL, report writing, ETL, Assists with testing and migrating code through test regions. Ensures adherence to appropriate design, coding and source control standards.
Leads specific design and code walk-thru as a presenter or reviewer. Processes Change Requests and Quality Assurance (QA) documentation for project implementations and support changes.
Required Qualifications • Bachelor's degree in Computer Science or a related discipline. In lieu of a degree, minimum of 8 years of related business experience.
• Work experience in addition to degree: 3-5 years as an IT Application Analyst or equivalent. Job-specific knowledge, skills or abilities: Four years coding/programming, trouble-shooting, problem-solving, logical design, SQL coding, Business Requirements analysis, vendor management, root cause analysis.
Preferred Qualifications • Expert coding skills in 1 or more standard languages.
• Demonstrated success in complex problem solving and an understanding of quality delivery. Demonstrated ability to work with others having differing priorities/views/goals than your own; to meet your goals. Understand and lead others in use of System Development Life Cycle (SDLC). Effective communication skills.
• Experience with schema/database design, Enterprise Standards and Process Adherence.
If you have had any responsibility for or participation in judicial, administrative, regulatory or other oversight proceedings involving Energy or any of its affiliates, please identify the agency or department, the dates of your employment, and the nature of your responsibilities, including a list of any proceedings involving Energy or any of its affiliates.
NOTE: Only answer this question if you have worked with the government or other agency involved with Energy oversight.
About US Tech Solutions US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Recruiter Details Name: Adil Saifi
Internal Id: 25-50781
Seniority level Mid-Senior level
Employment type Contract
Job function Human Resources
Industries Human Resources Services
#J-18808-Ljbffr