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Hydro-Gear

Aftermarket Specialist

Hydro-Gear, Indianapolis, Indiana, us, 46262

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Overview

Do you enjoy building relationships, helping customers succeed by seeking to understand problems and providing solutions? Then we have an opportunity for you! Hydro-Gear is a world leader in the design and production of precision drive solutions, serving multiple industries and delivering to customers worldwide. Our passion is innovation and a commitment to making our customers successful. Learn more about us at Hydro-Gear.com. In this role, you’ll have the chance to engage our dealers, customers and other key stakeholders to identify market trends. You’ll also deepen relationships by providing tools and training to help grow their business as well as ours. The insights you provide will help shape our product development and improve our customer experience. Our industry is evolving rapidly. Your efforts will play a key role in establishing its future and ensuring that Hydro-Gear remains the clear customer choice.

Job Details

Full-time

Reporting out of our Indianapolis, Indiana or Sullivan, Illinois facility

Salary

Commensurate with experience

Compensation plan includes salary + bi-annual bonus

Benefits

Paid Time Off (PTO) combines vacation, sick, personal days for flexibility of time off

Paid Holidays

Relocation Assistance

Retirement Plans

Medical, Dental, Vision, Life Insurance

Health & Wellness Program Benefits with incentives

Tuition Reimbursement

Core Responsibilities Of Our Aftermarket Specialist

Build and strengthen partnerships with dealers and distributors through regular face-to-face visits and proactive communication

Report findings, trends, and competitive insights to internal stakeholders in a timely and actionable manner

Support structured market research initiatives and contribute data-driven insights to guide product development and business strategies

Recommend product and process improvements based on dealer, distributor, or end-user feedback

Lead dealer and distributor education on Hydro-Gear’s products and value propositions to improve sell through

Provide training on Hydro-Gear’s processes (warranty submission, parts system, forecasting, ordering, etc.) to facilitate efficient communications and healthy relationships

Actively identify opportunities to enhance the Hydro-Gear customer experience

Collaborate cross-functionally if necessary to ensure long-term, systemic fixes for recurring issues

Requirements

Bachelor's degree from a four-year college or university in Business, Marketing, or related field

Two to three years of related experience in aftermarket sales, dealer engagement, or marketing preferred

Equivalent combination of education and experience may be considered

Domestic travel up to 25% (mostly scheduled by candidate)

Strong written and verbal skills for customer interaction

Seniority level

Entry level

Employment type

Full-time

Job function

Other

Industries

Manufacturing

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