US #1364 Federal Credit Union
Overview
At U S Federal Credit Union, the Operations team ensures seamless, secure, and efficient back-office support to protect our members and deliver superior service. We are proud to offer roles that contribute to a safe and compliant operating environment through diligent processing of ACH, wires, fraud disputes, and other critical functions. The Operations Specialist is responsible for performing essential back-office operations including ACH processing, wire transfers, dormant accounts, fraud, and other account maintenance. The role supports the credit union’s internal and external service goals and works closely with frontline teams to ensure member needs are met. Location : Portage or Merrillville Salary Classification : Non-Exempt Reports to : Branch Manager
Key Responsibilities
Process ACH files, wire transfers, share drafts, ATM processing, and card transactions.
Review all new accounts to ensure compliance with required documentation, KYC/CIP and funding requirements.
Handle daily incoming mail and process deposits, payments, address changes, name changes, and account closures.
Manage bill pay, remote deposit capture, certificate renewals, subpoenas, and power of attorney requests.
Assist with IRA administration and validate cross-departmental data entry.
Support handling of deceased member accounts and dormant accounts.
Work E-Oscar disputes and ensure timely credit bureau corrections.
Finalize wire approvals and provide expertise on fraud and dispute resolution.
Assist in ensuring compliance with Regulation E, D, NACHA, and other applicable rules.
May perform other duties related to general operations of the credit union.
Qualifications Required:
Minimum 2 years of experience in financial institution operations or back-office roles.
In-depth knowledge of ACH, wire transfers, fraud resolution, and compliance procedures.
Strong understanding of credit union regulations and operational risk management.
Excellent analytical and organizational skills.
Strong collaboration and communication skills, especially cross-functionally.
Preferred:
Experience working in a credit union or similar regulated financial institution
Knowledge of NCUA regulatory reporting requirements
Experience with credit union core systems
Additional Expectations
Standard office environment, ability to sit for extended periods and perform tasks using a computer
Occasional travel may be required for training or audits
We are an equal opportunity employer
Seniority level: Entry level
Employment type: Full-time
Job function: Management and Manufacturing
Industries: Banking
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At U S Federal Credit Union, the Operations team ensures seamless, secure, and efficient back-office support to protect our members and deliver superior service. We are proud to offer roles that contribute to a safe and compliant operating environment through diligent processing of ACH, wires, fraud disputes, and other critical functions. The Operations Specialist is responsible for performing essential back-office operations including ACH processing, wire transfers, dormant accounts, fraud, and other account maintenance. The role supports the credit union’s internal and external service goals and works closely with frontline teams to ensure member needs are met. Location : Portage or Merrillville Salary Classification : Non-Exempt Reports to : Branch Manager
Key Responsibilities
Process ACH files, wire transfers, share drafts, ATM processing, and card transactions.
Review all new accounts to ensure compliance with required documentation, KYC/CIP and funding requirements.
Handle daily incoming mail and process deposits, payments, address changes, name changes, and account closures.
Manage bill pay, remote deposit capture, certificate renewals, subpoenas, and power of attorney requests.
Assist with IRA administration and validate cross-departmental data entry.
Support handling of deceased member accounts and dormant accounts.
Work E-Oscar disputes and ensure timely credit bureau corrections.
Finalize wire approvals and provide expertise on fraud and dispute resolution.
Assist in ensuring compliance with Regulation E, D, NACHA, and other applicable rules.
May perform other duties related to general operations of the credit union.
Qualifications Required:
Minimum 2 years of experience in financial institution operations or back-office roles.
In-depth knowledge of ACH, wire transfers, fraud resolution, and compliance procedures.
Strong understanding of credit union regulations and operational risk management.
Excellent analytical and organizational skills.
Strong collaboration and communication skills, especially cross-functionally.
Preferred:
Experience working in a credit union or similar regulated financial institution
Knowledge of NCUA regulatory reporting requirements
Experience with credit union core systems
Additional Expectations
Standard office environment, ability to sit for extended periods and perform tasks using a computer
Occasional travel may be required for training or audits
We are an equal opportunity employer
Seniority level: Entry level
Employment type: Full-time
Job function: Management and Manufacturing
Industries: Banking
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