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Odyssey Logistics

Logistics Coordinator

Odyssey Logistics, Kennesaw, Georgia, us, 30156

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Who We Are & Why We’re Hiring At

Odyssey Freight Brokerage (FAK) , we connect shippers with trusted carriers to deliver seamless, cost‑effective transportation solutions across less‑than‑truckload (LTL), truckload, intermodal, and specialized freight. Our client services team ensures every shipment is rated, routed, and tracked accurately, providing exceptional service to both carriers and customers.

Based in

Kennesaw, GA , Odyssey is on a journey to constantly innovate logistics. We’re actively recruiting for this entry‑level role to support growth in our LTL operations team and we’d love for you to join us!

Location This position is based in

Kennesaw, GA .

Schedule This is a

full‑time, exempt role , Monday through Friday. Flexibility may be required depending on client and shipment needs.

About The Job The

Logistics Coordinator I

is an entry‑level role responsible for executing day‑to‑day

Less‑Than‑Truckload (LTL)

shipments within Odyssey’s FAK division. Working under the guidance of a team lead and supervisor, you will learn core operational processes, ensure shipments are rated and routed correctly, and provide responsive communication to carriers and clients.

In This Role, You Will Shipment Execution

Execute daily LTL operations including rating, routing, booking, and tendering shipments.

Identify and resolve shipment issues, such as delays or service failures.

Manage communications on accessorials, pickup/delivery confirmations, and PODs.

Support tracking and tracing of shipments, updating status milestones in the TMS.

Client & Carrier Communication

Act as the frontline contact for operational updates and issue resolution.

Communicate proactively with carriers to confirm details and secure capacity.

Respond quickly to client inquiries, ensuring a customer‑first experience.

Support supervisors and managers in executing SOPs and SLAs.

Operational Accuracy & Compliance

Maintain accurate shipment records in the TMS.

Validate rating, contracts, and routing guides for compliance.

Escalate billing or carrier performance discrepancies to supervisors.

Process Improvement & Team Support

Identify recurring issues and share feedback for process improvement.

Participate in training assignments to build LTL expertise.

Partner with peers to balance workload and meet departmental KPIs.

Qualifications We recognize not all applicants have every skill or qualification to match a job description exactly. Odyssey values diverse experiences in other industries, and we encourage everyone who meets most required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. We are always looking for people who will bring something new to the table!

Requirements

Associate or Bachelor’s degree in Supply Chain, Logistics, or Business (preferred) OR equivalent experience.

0–1 years of experience in logistics, 3PL, or LTL operations (internship acceptable).

Familiarity with LTL rating structures and carrier networks.

Proficiency in Microsoft Excel (basic formulas, pivot tables, lookups).

Experience with TMS platforms; exposure to EDI/API workflows a plus.

Strong attention to detail in a high‑volume environment.

Excellent written and verbal communication skills.

Ability to multitask and prioritize under deadlines.

Desired Competencies

Customer Service Orientation – Responds quickly and communicates clearly with clients and carriers.

Attention to Detail – Ensures shipment and billing records are accurate and compliant.

Team Player – Collaborates to meet KPIs and balance workload.

Problem Solving – Escalates issues appropriately and ensures resolution.

Adaptability – Thrives in a fast‑paced, evolving environment.

Accountability – Owns responsibilities and follows through on commitments.

Compensation & Benefits

A choice of medical plans with FSA, HRA and HSA options

Dental Insurance

Vision Insurance

Company‑paid Life and Disability Insurance

401(k) Plan with Company Match

Employee Assistance Program

Discounts with Preferred Vendors

No relocation allowance will be considered unless specifically addressed. All applicants must be currently authorized to work in the United States.

Odyssey is an equal opportunity employer. Qualified applicants are considered for positions and evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other classification protected under applicable federal, state or local law.

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