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Sleep Management, LLC dba Viemed

Sleep Intake Specialist - Insurance Verification

Sleep Management, LLC dba Viemed, Lafayette, Louisiana, United States, 70595

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Sleep Management, LLC dba Viemed Sleep Intake Specialist - Insurance Verification Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Obtains patient demographic and health insurance information; collects co-pay(s) when appropriate

Verifies and records insurance benefits, with the ability to understand and provide insurance breakdowns

Obtains prior authorization if required by payer(s)

Interacts professionally with physicians, patients, patients family and co-workers

Schedules set ups, as called into VieMed, by physicians or physician's office staff, per policy and procedure

Retrieves incoming referral(s) and logs demographic information into current patient database & billing system

Reviews medical records from referral(s) to determine if medical necessity has been met

Communicates to sales team &/or referral source(s), if referral is acceptable or what is missing to complete referral(s)

Documents in computer system the status of referral

Reports all concerns or issues directly to Resupply Supervisor

Other responsibilities and projects as assigned

Qualifications

High School Diploma or equivalent

One (1) to two (2) years working for a Durable Medical Equipment company or relevant medical office experience preferred

Basic understandings of medical insurance benefits

Skill in establishing and maintaining effective working relationships with other employees, patients, organizations, and the public

Effectively communicate with physicians, patients, insurers, colleagues and staff

Able to read and understand medical documentation effectively

Knowledge and understanding of same and similar DME equipment

Knowledge and understanding of In-network vs Out of Network, PPO, HMO

Thorough understanding and maintaining of medical insurances company's regulations and requirements to include but not limited to Medicare and Medicaid

Working knowledge of CPT, HCPCS & ICD10 codes, HCFA 1500, UB04 claim forms, HIPAA, billing and insurance regulations, medical terminology, insurance benefits.

Learns and maintains knowledge of current patient database & billing system

Up to date with health information technologies and applications

Answers telephone in a polite and professional manner. Communicates information to appropriate personnel and management in a timely manner

Establishes and maintains effective communication and good working relationships with co-workers, patients, organizations and the public

Proficient in Microsoft Office, including Outlook, Word, and Excel

Utilizes initiative, strives to maintain steady level of productivity and is self-motivated

Possible weekend work or overtime, to include working an on-call rotation schedule

Access to Protected Health Information (PHI)

This position will require the employee to handle Protected Health Information (PHI) for duties related to document and report preparation. Policies and procedures will be strictly adhered to make sure PHI is protected as required by the HIPAA Privacy Rule.

Working Conditions

This position will work in an office environment.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

PI278173038

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