Spokane County
This position works 40 hours per week.
This position performs highly responsible and complex administrative and technical work directing the staff, resources and activities of the Information Technology Department. Ensures department operations are effective, efficient and in alignment with the County’s needs and strategic plan. The position allocated to this class serves under the Senior Director of Finance and Administration, providing leadership and oversight over all operations of the Information Technology Department. The incumbent coordinates with other County leadership to identify, recommend, develop, purchase, implement and/or oversee customer‑focused, cost‑effective information technologies, processes and systems. Direct supervision is exercised over department managers and supervisors. Work is performed with considerable latitude for independent initiative and judgment and is reviewed through meetings, status reports and results obtained.
TOTAL COMPENSATION $139,542 - $195,305 annually. Total compensation is an estimate based upon base compensation, median retirement fund contributions, and current employer‑paid health and related benefit contribution rates (including medical, dental, life insurance, long term disability, and leave). The actual total will vary depending upon each employee's enrollment choices.
Oversees and directs all operations of the Information Technology Department through effective planning, staff management, resource allocation and sound fiscal practices.
Leads a department of technology professionals responsible for current and future organizational technology needs and is responsible for anticipation and identification of technology trends, best practices and cost‑effective solutions.
Secures networks supporting voice and data systems, including a mix of on‑premise solutions and leveraged cloud‑based solutions meeting the needs of 50+ diverse business operations for our County departments and various regional partners.
Oversees ITD programs, end‑user services (including help desk and technical support services), business applications, computer hardware/software management, technology procurement and contract management, training, network engineering and administration, Geographic Information Systems (GIS), telecommunications and web administration and development.
Oversees, manages and participates in the development, preparation and administration of the departmental budget; directs the forecasting of funds needed for staffing, equipment, materials and supplies; projects adjustments to fund revenues; controls and monitors expenses; ensures fiscal responsibility; and implements budgetary adjustments as necessary.
Provides vision, leadership, direction and guidance in operational and strategic planning of business and technology issues, as principal technology advisor to the County, to include: assessing potential areas of opportunity in which ITD could facilitate delivery of County services, advising County leaders on potential use and timely introduction of current and emerging information technologies, fostering innovation, evaluating and analyzing ITD operational data to identify and resolve information system difficulties and problems, and developing solutions for managing the County’s information technology assets.
Researches and applies quality improvement and best practice tools to all aspects of ITD operations.
Leads and ensures the development and implementation of ITD goals, objectives, policies, procedures and priorities for various service areas; and reviews divisional plans to ensure alignment with the County’s overall strategic plan.
Ensures the communication of policies and objectives to all staff.
Oversees and manages response to technology security breaches and attacks; develop counter‑measures and defenses against future threats.
Oversees, manages, coaches, directly or indirectly (through department managers and supervisors), and trains and motivates a staff of professional, technical, and support employees.
Evaluates and reviews work performance; and plans, coordinates and arranges appropriate staff training.
Meets regularly with staff to discuss and problem‑solve issues such as priorities, workload, resource allocation, budgets, technical issues, quality standards and services.
Encourages new ideas and collaborative approaches to solving problems.
Establishes a work environment that supports and maintains a high level of morale and productivity.
Coordinates departmental operations with other County departments, advisory boards, and outside agencies to maximize the effectiveness and efficiency of interdepartmental and intergovernmental actions and activities; and facilitates the flow of required information to and from external agencies.
Makes presentations when appropriate to other departments, agencies and executive management regarding IT issues, projects and topics.
Oversees technology purchases; develops Request for Proposals (RFP), evaluates proposals, recommends vendors, negotiates contracts.
Directs the preparation and maintenance of necessary records and reports.
Performs other related duties as required/assigned.
Bachelor’s Degree from an accredited college or university in MIS, computer science, business administration or a related field.
Six (6) years of leadership experience in information technology, project management, budget administration and staff supervision.
Master’s degree preferred.
Knowledge of principles and practices of effective organization and management, including budget development and administration.
Knowledge of principles of supervision, training, motivation and performance evaluation.
Knowledge of operations, services and activities of a comprehensive information systems program.
Knowledge of the principles and practices of public sector administrative management, including cost accounting, budgeting, purchasing, contract management, customer services and employee supervision.
Knowledge of advanced principles and practices of computer science, information systems and telecommunications.
Knowledge of emerging technologies and industry trends.
Knowledge of the principles and methods of automated records management systems and equipment.
Skilled in communicating effectively both orally and in writing, sufficient to exchange or convey information and to give and receive work direction.
Skilled in establishing and maintaining effective working relationships with administrative officials and employees.
Ability to plan, organize and direct the programs and activities of a complex information systems department.
Ability to develop, implement and administer goals, objectives, and procedures for providing quality, cost‑effective services.
Ability to develop and administer a large, complex budget.
Ability to effectively manage resources to accomplish the organization’s goals.
Ability to select, train, motivate, supervise and evaluate personnel.
Ability to support new ideas and initiatives and create an environment that supports continuous improvement.
Ability to build effective work teams committed to organizational goals.
Ability to analyze programs, policies, procedures and operational needs and make appropriate modifications.
Ability to understand and apply project management techniques and tools to effectively manage, schedule, develop and coordinate projects, including monitoring costs, work and performance.
Ability to research, analyze and evaluate new service delivery methods and techniques.
Ability to translate technical terminology into terms understandable to management and departmental officials.
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This position performs highly responsible and complex administrative and technical work directing the staff, resources and activities of the Information Technology Department. Ensures department operations are effective, efficient and in alignment with the County’s needs and strategic plan. The position allocated to this class serves under the Senior Director of Finance and Administration, providing leadership and oversight over all operations of the Information Technology Department. The incumbent coordinates with other County leadership to identify, recommend, develop, purchase, implement and/or oversee customer‑focused, cost‑effective information technologies, processes and systems. Direct supervision is exercised over department managers and supervisors. Work is performed with considerable latitude for independent initiative and judgment and is reviewed through meetings, status reports and results obtained.
TOTAL COMPENSATION $139,542 - $195,305 annually. Total compensation is an estimate based upon base compensation, median retirement fund contributions, and current employer‑paid health and related benefit contribution rates (including medical, dental, life insurance, long term disability, and leave). The actual total will vary depending upon each employee's enrollment choices.
Oversees and directs all operations of the Information Technology Department through effective planning, staff management, resource allocation and sound fiscal practices.
Leads a department of technology professionals responsible for current and future organizational technology needs and is responsible for anticipation and identification of technology trends, best practices and cost‑effective solutions.
Secures networks supporting voice and data systems, including a mix of on‑premise solutions and leveraged cloud‑based solutions meeting the needs of 50+ diverse business operations for our County departments and various regional partners.
Oversees ITD programs, end‑user services (including help desk and technical support services), business applications, computer hardware/software management, technology procurement and contract management, training, network engineering and administration, Geographic Information Systems (GIS), telecommunications and web administration and development.
Oversees, manages and participates in the development, preparation and administration of the departmental budget; directs the forecasting of funds needed for staffing, equipment, materials and supplies; projects adjustments to fund revenues; controls and monitors expenses; ensures fiscal responsibility; and implements budgetary adjustments as necessary.
Provides vision, leadership, direction and guidance in operational and strategic planning of business and technology issues, as principal technology advisor to the County, to include: assessing potential areas of opportunity in which ITD could facilitate delivery of County services, advising County leaders on potential use and timely introduction of current and emerging information technologies, fostering innovation, evaluating and analyzing ITD operational data to identify and resolve information system difficulties and problems, and developing solutions for managing the County’s information technology assets.
Researches and applies quality improvement and best practice tools to all aspects of ITD operations.
Leads and ensures the development and implementation of ITD goals, objectives, policies, procedures and priorities for various service areas; and reviews divisional plans to ensure alignment with the County’s overall strategic plan.
Ensures the communication of policies and objectives to all staff.
Oversees and manages response to technology security breaches and attacks; develop counter‑measures and defenses against future threats.
Oversees, manages, coaches, directly or indirectly (through department managers and supervisors), and trains and motivates a staff of professional, technical, and support employees.
Evaluates and reviews work performance; and plans, coordinates and arranges appropriate staff training.
Meets regularly with staff to discuss and problem‑solve issues such as priorities, workload, resource allocation, budgets, technical issues, quality standards and services.
Encourages new ideas and collaborative approaches to solving problems.
Establishes a work environment that supports and maintains a high level of morale and productivity.
Coordinates departmental operations with other County departments, advisory boards, and outside agencies to maximize the effectiveness and efficiency of interdepartmental and intergovernmental actions and activities; and facilitates the flow of required information to and from external agencies.
Makes presentations when appropriate to other departments, agencies and executive management regarding IT issues, projects and topics.
Oversees technology purchases; develops Request for Proposals (RFP), evaluates proposals, recommends vendors, negotiates contracts.
Directs the preparation and maintenance of necessary records and reports.
Performs other related duties as required/assigned.
Bachelor’s Degree from an accredited college or university in MIS, computer science, business administration or a related field.
Six (6) years of leadership experience in information technology, project management, budget administration and staff supervision.
Master’s degree preferred.
Knowledge of principles and practices of effective organization and management, including budget development and administration.
Knowledge of principles of supervision, training, motivation and performance evaluation.
Knowledge of operations, services and activities of a comprehensive information systems program.
Knowledge of the principles and practices of public sector administrative management, including cost accounting, budgeting, purchasing, contract management, customer services and employee supervision.
Knowledge of advanced principles and practices of computer science, information systems and telecommunications.
Knowledge of emerging technologies and industry trends.
Knowledge of the principles and methods of automated records management systems and equipment.
Skilled in communicating effectively both orally and in writing, sufficient to exchange or convey information and to give and receive work direction.
Skilled in establishing and maintaining effective working relationships with administrative officials and employees.
Ability to plan, organize and direct the programs and activities of a complex information systems department.
Ability to develop, implement and administer goals, objectives, and procedures for providing quality, cost‑effective services.
Ability to develop and administer a large, complex budget.
Ability to effectively manage resources to accomplish the organization’s goals.
Ability to select, train, motivate, supervise and evaluate personnel.
Ability to support new ideas and initiatives and create an environment that supports continuous improvement.
Ability to build effective work teams committed to organizational goals.
Ability to analyze programs, policies, procedures and operational needs and make appropriate modifications.
Ability to understand and apply project management techniques and tools to effectively manage, schedule, develop and coordinate projects, including monitoring costs, work and performance.
Ability to research, analyze and evaluate new service delivery methods and techniques.
Ability to translate technical terminology into terms understandable to management and departmental officials.
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