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Insight Global

Help Desk Tech

Insight Global, Miami, Florida, us, 33222

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Job Description

Our client is looking for someone to join their team and oversee and maintain their computer hardware and software system in Windows and Mac as well as providing mobile support such as; Cell phones, MIFI provisioning, MDM client side

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

2+ years with Technical Support background

Windows and Mac experience, supporting in a corporate environment and mobile support (Cell phones, MIFI provisioning, MDM client side)

Understanding of Mission critical urgency to addressing tickets\requests

Needs to be someone that can take initiative, has sense of urgency and will be reliable, able to communicate/assist with executives -- PROBABLY MOST IMPORTANT REQUIREMENT

Comfortable working overnight shift

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