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Hillman

National Retail Training Manager

Hillman, Atlanta, Georgia, United States, 30383

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Job Summary The

National Retail Training Manager – Field Sales

is responsible for designing and executing a comprehensive training curriculum for Hillman’s national field sales organization. This role focuses on enhancing product knowledge, selling skills, and in-store execution through structured learning programs. The Training Manager will collaborate cross-functionally with internal teams and key retail partners ( Lowe’s and The Home Depot ) to develop impactful training content, support field immersion, and drive adoption of sales tools and best practices. This position requires

up to 40% travel

and plays a critical role in supporting Hillman’s sales-first culture and talent development strategy. This position will be located at either our

Cincinnati, OH or Atlanta, GA office.

Essential Job Functions * Develop and Lead Field Sales Training Programs

Design and implement a comprehensive training curriculum focused on product knowledge, selling skills, and in-store execution.

Create modular, role-based learning tracks for various field roles (SSRs, Zone Managers, Market Managers, Regional Managers).

Establish structured onboarding, continuous learning, and certification processes.

Field Immersion and Needs Assessment

Spend time in the field to observe, gather feedback, and identify training needs.

Use field insights to refine training content and improve sales and leadership capabilities.

Cross-Functional Collaboration

Partner with internal teams (Channel, Product, Account, HR, Sales Ops) to align training with business goals and product launches.

Support career development planning through training pathways for field roles.

Sales Enablement Integration

Drive adoption and effective use of sales tools such as Allego, Salesforce, Power BI, and the Hillman Way Playbook.

Collaborate with the Sales Enablement team to ensure training supports tool mastery and productivity.

Customer-Facing Training Leadership

Act as the training liaison with Lowe’s and The Home Depot Learning & Development teams.

Develop and manage retailer-specific training programs to enhance in-store execution and product knowledge.

Support customer training events and co-develop learning content aligned with retailer priorities.

* This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

Employees are expected and encouraged to participate in safety and health program activities including immediately reporting hazards, immediately reporting unsafe work practices and incidents to supervisors, wearing required personal protective equipment, and participating in and supporting safety committee activities.

Education & Experience

Bachelor’s degree in business, Education, Sales, or a related field is required.

Advanced degree (e.g., master’s in Business, Education, or Organizational Development) is preferred.

Minimum of 5 years of experience in, training, learning & development, and field enablement (Preferably within a Fortune 500 company or similar scale organization)

Proven success in:

Designing and delivering large-scale, field-focused training programs

Working with major retailers and understanding retail operations

Strong experience with:

Digital learning tools

CRM systems (e.g., Salesforce)

Data analytics platforms (e.g., Power BI)

Competencies – Knowledge, Skills and Abilities Competencies & Skills

Strategic thinking & planning

Strong communication & facilitation

Cross-functional collaboration

Project & time management

Leadership without authority

Knowledge

Retail operations (Lowe’s, Home Depot)

Adult learning & training design

Sales enablement tools (Allego, Salesforce, Power BI)

Abilities

Build and deliver impactful training

Translate field insights into learning solutions

Travel nationally (up to 40%)

Drive tool adoption and performance improvement

The Hillman Group is an Equal Employment Opportunity and Affi… (EEO statement continues)

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