EPITEC
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Base pay range
$31.00/hr - $35.00/hr Position: Final Mile Delivery Senior Analyst Location: University Park, IL Pay: $31-35/hr Overview: We are seeking a Final Mile Delivery Senior Analyst to join the team of our client in University Park, IL. ***This role is a fully onsite position. Candidates must be onsite 5x a week. Ideal candidates will have 5+ years of experience in logistics or transportation, with a strong focus on last-mile delivery. Top Skills: Leadership/Team Management, Problem, Communication and Interpersonal skills, Customer Obsession Education/Experience: 1) Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field. 2) 8+ years of applicable experience Summary: The Final Mile Delivery Sr. Analyst is responsible for overseeing all aspects of the last-mile delivery operations, ensuring timely and efficient delivery of goods to customers while maintaining high levels of customer satisfaction. This role requires strong leadership, analytical, and problem-solving skills, with a focus on optimizing customer experience, improving driver performance, and working collaboratively with the Distribution Center and Final Mile Carriers. Responsibilities: • Delivery Operations Management: o Monitor key performance indicators (KPIs) such as on-time delivery rates, customer satisfaction scores, and delivery costs. o Analyze delivery data to identify areas for improvement and implement strategies to optimize delivery routes and reduce delivery times. o Develop and implement SOPs (Standard Operating Procedures) for all delivery operations to ensure consistency and efficiency. o Participate in frequent ride behinds to complete driver execution audits along with identify opportunities for improvement when on route. o Validates that 3rd party partners are meeting or exceeding expected service level agreements. o Acts as centralized escalation and day to day management point of contact for all 3rd party escalated issues. o Creates consistency of service execution with peers across the network o Analyze business trends on a daily, weekly, monthly basis. o Validates that the open orders/work orders are being and updated by the 3rd Party providers in a timely fashion Seniority level
Seniority level Mid-Senior level Employment type
Employment type Contract Job function
Job function Supply Chain Industries Telecommunications Referrals increase your chances of interviewing at EPITEC by 2x Inferred from the description for this job
401(k) Vision insurance Medical insurance Disability insurance Get notified about new Logistics Analyst jobs in
University Park, IL . Associate General Manager, Logistics- University Park
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$31.00/hr - $35.00/hr Position: Final Mile Delivery Senior Analyst Location: University Park, IL Pay: $31-35/hr Overview: We are seeking a Final Mile Delivery Senior Analyst to join the team of our client in University Park, IL. ***This role is a fully onsite position. Candidates must be onsite 5x a week. Ideal candidates will have 5+ years of experience in logistics or transportation, with a strong focus on last-mile delivery. Top Skills: Leadership/Team Management, Problem, Communication and Interpersonal skills, Customer Obsession Education/Experience: 1) Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field. 2) 8+ years of applicable experience Summary: The Final Mile Delivery Sr. Analyst is responsible for overseeing all aspects of the last-mile delivery operations, ensuring timely and efficient delivery of goods to customers while maintaining high levels of customer satisfaction. This role requires strong leadership, analytical, and problem-solving skills, with a focus on optimizing customer experience, improving driver performance, and working collaboratively with the Distribution Center and Final Mile Carriers. Responsibilities: • Delivery Operations Management: o Monitor key performance indicators (KPIs) such as on-time delivery rates, customer satisfaction scores, and delivery costs. o Analyze delivery data to identify areas for improvement and implement strategies to optimize delivery routes and reduce delivery times. o Develop and implement SOPs (Standard Operating Procedures) for all delivery operations to ensure consistency and efficiency. o Participate in frequent ride behinds to complete driver execution audits along with identify opportunities for improvement when on route. o Validates that 3rd party partners are meeting or exceeding expected service level agreements. o Acts as centralized escalation and day to day management point of contact for all 3rd party escalated issues. o Creates consistency of service execution with peers across the network o Analyze business trends on a daily, weekly, monthly basis. o Validates that the open orders/work orders are being and updated by the 3rd Party providers in a timely fashion Seniority level
Seniority level Mid-Senior level Employment type
Employment type Contract Job function
Job function Supply Chain Industries Telecommunications Referrals increase your chances of interviewing at EPITEC by 2x Inferred from the description for this job
401(k) Vision insurance Medical insurance Disability insurance Get notified about new Logistics Analyst jobs in
University Park, IL . Associate General Manager, Logistics- University Park
Vehicle Operations Outside Specialist II (Manheim)
Orland Park, IL $20.00-$22.00 15 hours ago Parts & Service Department Administrator
Sample Administration Technician I (Crown Point, IN)
Health Operations Administrative Assistant
Onsite Data Entry and Production Support Specialist
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr