Loews Hotels
Loews Regency New York Hotel has a legacy of luxury - expertly orchestrated and masterfully performed. Located in midtown Manhattan, the property seamlessly blends its iconic Art Deco design with modern sensibilities, craftily merging form and function to compliment 50 years of service expertise. Welcome to our Park Avenue Allure.
This position primary function is to support the Chief engineer in maintaining all guestrooms and guest floors. This is done to the four diamond level by providing direction and supervision to the staff. Manage all aspects of the day to day operations, preparing guestroom maintenance and inspection reports related to VIP, espresso, assisting in staffing, training, evaluating performance.
Job Specific
Establishes daily work assignments, and directs flow of same to completion
Reviews all completed work orders, and inspects completed work as needed to ensure accuracy and quality
Assists all department heads in handling any unusual maintenance related guest complaints
Ensures completion to standard of all required preventive maintenance operations
Assists engineers in diagnosis of problems related to equipment malfunction
Coordinate training programs for painters and espresso engineers
Ensures maintenance shop adherence to cleanliness and safety standards
Maintains guestroom parts storeroom and maintenance shop inventories
Attends all required hotel meetings to keep abreast of in-house activities/promotions and events; maintain communications with other departments within the hotel
Assists supervisors in communicating Maintenance Request needs to engineers as needed
Assists Director of Engineering in the compliance to the ADA in all guest rooms
Assists supervisor in communicating Maintenance Request needs to engineers as needed Administers; key control system, tool control procedures, credit card control
Works with Security Department with regard to all repairs and maintenance of electronic/hard key locking systems to insure secure nature of all materials, supplies and information
Performs periodic inspections of all guestrooms to ensure maintenance to standard
Trains, appraises, coaches, counsels and disciplines departmental personnel according to Loews standards
Follows New Hire Training and ongoing Star Service Competency program in accordance with hotel policy
Decisiveness
Agility in multitasking
Ability to make decisions on imperfect information
Other duties as assigned
General
Promotes applies teamwork skill at all times
Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
Is polite, friendly, and helpful to guests, management and fellow employees
Attends appropriate hotel meetings and training sessions
Complies with required safety regulations and procedures
Complies with hotel and department standards, policies and rules
Recycles whenever possible
Remains current with hotel information and changes
Complies with hotel uniform and grooming standards
Maintains cleanliness and excellent condition of equipment and work area
Executes emergency procedures in accordance with hotel standards
Decisiveness
Agility in multitasking
Ability to make decisions on imperfect information
Qualifications
Three to five years as an engineering supervisor a Hospitality environment preferred
Working knowledge of Electrical, Plumbing, HV AC, Refrigeration and Life Safety operating systems
Ability to read and interpret architectural! blue-line drawings
Knowledge of OSHA regulations, equipment operation and maintenance, record-keeping systems
Effective management, leadership, organizational and communication skills
Knowledge of computer based management systems such as: Windows office, Espresso
Ability to work flexible schedule to include weekends and holidays
Salary range for this position, based on experience, is $64,350.00 to $80,000.00.