Maryland Staffing
Senior ServiceNow Architect
CGI Federal is seeking a Senior ServiceNow Architect who will assist in the technical solution and development/implementation of ServiceNow in various modules and services. As a ServiceNow Architect, you will deliver expertise in developing enterprise-wide architecture, leading multiple development and implementations, providing guidance and leadership with development Team Leads. This position is located at our client site in Baltimore, MD. Other onshore delivery centers may be an option: Lafayette, LA, Lebanon, VA, Belton, TX, Knoxville, TN. Your future duties and responsibilities: Lead the ServiceNow Architecture development, enhancements and implementations. Collaborate with customers and stakeholders in utilizing ServiceNow for managing enterprise services and enhancements using new technologies (i.e., AI and automation). Build roadmaps, provide recommendations, lead development and utilization of new technologies and services to enhance and fully utilize ServiceNow services and capabilities. Provide assistance to development teams as needed. Required qualifications to be successful in this role: Bachelor's and 12 years of experience, Master's and 10 years of experience or 18+ in lieu of a degree. 10+ years of experience as ServiceNow Developer. 5+ years as a ServiceNow Solutions Architect. 5+ years leading ServiceNow development teams. Must be able to obtain and maintain a Public Trust. Contract requirement. Required ServiceNow required certification: Certified System Administrator (baseline) Certified Application Developer (baseline) ServiceNow CIS certification in multiple areas: CIS Customer Service Management CIS IT Service Management CIS Discovery CIS Service Mapping CIS Strategic Portfolio Management CIS Application Portfolio Management CIS Software Asset Management CIS Hardware Asset Management 5+ years of experience with technical discussions and reviews. 5+ years of experience across numerous parts of the ServiceNow platform and experience with commonly integrated third-party technologies. 5+ years of experience with developing ServiceNow solutions across various platform applications, such as ITSM, ITOM (HAM and SAM), ITBM, CSM, SecOps, GRC, HR. 5+ years of Industry experience (e.g. Financial Services, Healthcare, High Tech, Manufacturing, Retail, etc.). 5+ years of technical leadership experience driving change/solutions. Ability to work in a high growth, fast paced environment. Excellent understanding of system architecture, design principles, and impacts. Experience supporting IT related data integrity (CMDB, HAM, SAM etc.). Excellent technical leadership skills and initiative to take on additional responsibilities. Excellent written and oral communication skills to deliver technical solutions simply and succinctly. Experience with the US Federal Government. Desired qualifications/non-essential skills required: Additional ServiceNow CIS certification with preference for the following: CIS Customer Service Management CIS IT Service Management CIS Discovery CIS Service Mapping CIS Strategic Portfolio Management CIS Application Portfolio Management CIS Software Asset Management CIS Hardware Asset Management Experience with Web development, including technologies such as X-HTML, CSS3, SQL, XML, Angular and JavaScript, PHP, .NET, or Java. Experience with implementing Java scripting to support automation across the various modules in ServiceNow. Experience with REST and SOAP web service protocols. Experience with Business Rules, Workflow, Identification Rules, Workspaces and External Portals. Knowledge of SAML, Active Directory, or LDAP. Specialized ServiceNow Developer Certifications, including ITSM, HAM, SAM, ITBM, CSM, SecOps, GRC, TRM/APM or HR. Project Management or Agile certification. ITILv4 Foundations Certification. Compensation range for this role in the U.S. is $88,200.00 - $195,200.00. CGI Federal's benefits are offered to eligible professionals on their first day of employment to include: competitive compensation, comprehensive insurance options, matching contributions through the 401(k) plan and the share purchase plan, paid time off for vacation, holidays, and sick time, paid parental leave, learning opportunities and tuition assistance, wellness and well-being programs. Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business. CGI provides reasonable accommodations to qualified individuals with disabilities.
CGI Federal is seeking a Senior ServiceNow Architect who will assist in the technical solution and development/implementation of ServiceNow in various modules and services. As a ServiceNow Architect, you will deliver expertise in developing enterprise-wide architecture, leading multiple development and implementations, providing guidance and leadership with development Team Leads. This position is located at our client site in Baltimore, MD. Other onshore delivery centers may be an option: Lafayette, LA, Lebanon, VA, Belton, TX, Knoxville, TN. Your future duties and responsibilities: Lead the ServiceNow Architecture development, enhancements and implementations. Collaborate with customers and stakeholders in utilizing ServiceNow for managing enterprise services and enhancements using new technologies (i.e., AI and automation). Build roadmaps, provide recommendations, lead development and utilization of new technologies and services to enhance and fully utilize ServiceNow services and capabilities. Provide assistance to development teams as needed. Required qualifications to be successful in this role: Bachelor's and 12 years of experience, Master's and 10 years of experience or 18+ in lieu of a degree. 10+ years of experience as ServiceNow Developer. 5+ years as a ServiceNow Solutions Architect. 5+ years leading ServiceNow development teams. Must be able to obtain and maintain a Public Trust. Contract requirement. Required ServiceNow required certification: Certified System Administrator (baseline) Certified Application Developer (baseline) ServiceNow CIS certification in multiple areas: CIS Customer Service Management CIS IT Service Management CIS Discovery CIS Service Mapping CIS Strategic Portfolio Management CIS Application Portfolio Management CIS Software Asset Management CIS Hardware Asset Management 5+ years of experience with technical discussions and reviews. 5+ years of experience across numerous parts of the ServiceNow platform and experience with commonly integrated third-party technologies. 5+ years of experience with developing ServiceNow solutions across various platform applications, such as ITSM, ITOM (HAM and SAM), ITBM, CSM, SecOps, GRC, HR. 5+ years of Industry experience (e.g. Financial Services, Healthcare, High Tech, Manufacturing, Retail, etc.). 5+ years of technical leadership experience driving change/solutions. Ability to work in a high growth, fast paced environment. Excellent understanding of system architecture, design principles, and impacts. Experience supporting IT related data integrity (CMDB, HAM, SAM etc.). Excellent technical leadership skills and initiative to take on additional responsibilities. Excellent written and oral communication skills to deliver technical solutions simply and succinctly. Experience with the US Federal Government. Desired qualifications/non-essential skills required: Additional ServiceNow CIS certification with preference for the following: CIS Customer Service Management CIS IT Service Management CIS Discovery CIS Service Mapping CIS Strategic Portfolio Management CIS Application Portfolio Management CIS Software Asset Management CIS Hardware Asset Management Experience with Web development, including technologies such as X-HTML, CSS3, SQL, XML, Angular and JavaScript, PHP, .NET, or Java. Experience with implementing Java scripting to support automation across the various modules in ServiceNow. Experience with REST and SOAP web service protocols. Experience with Business Rules, Workflow, Identification Rules, Workspaces and External Portals. Knowledge of SAML, Active Directory, or LDAP. Specialized ServiceNow Developer Certifications, including ITSM, HAM, SAM, ITBM, CSM, SecOps, GRC, TRM/APM or HR. Project Management or Agile certification. ITILv4 Foundations Certification. Compensation range for this role in the U.S. is $88,200.00 - $195,200.00. CGI Federal's benefits are offered to eligible professionals on their first day of employment to include: competitive compensation, comprehensive insurance options, matching contributions through the 401(k) plan and the share purchase plan, paid time off for vacation, holidays, and sick time, paid parental leave, learning opportunities and tuition assistance, wellness and well-being programs. Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business. CGI provides reasonable accommodations to qualified individuals with disabilities.