Paylocity
Lead Implementation Ops - Majors West Team
Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office:
This is a 100% in-office role based at our
Schaumburg, IL or Meridian, ID
locations. Position Overview The Implementation Team Lead will provide coaching, mentoring and leadership to Implementation Consultants. The Team Lead will collaborate with the Consultants, to identify areas of success and provide feedback and coaching around areas of improvement. Primary Responsibilities Supervise operations for their designated team Supervise the work of their assigned group on a day-to-day basis Provide support, coaching and development of new and existing team members Facilitate communication and expectations through regularly occurring meetings Provide input and recommendations to managers in the areas of performance management Develop and collaborate with management on best practices and ways to improve the team’s performance Troubleshoot escalated client/departmental issues and offer client solutions Accountability to meet defined KPIs Act as primary contact for new hires and partner with ISA Team and L&D to make recommendations for supplemental training Use functional and technical knowledge to assist team members Assist in answering client overflow calls Mentor/coach peers as needed Behaviors And Skills Mentor/coach peers to success by providing timely coaching, feedback, and training Organization – We work in a matrix environment Expert project management skills, the ability to manage multiple projects and effectively prioritize Excellent communication skills - understands and can adapt to the differences in communication styles Research and troubleshoot complex problems, combined with the ability to cultivate compassion Leverage data, available insights, and analytics to drive performance & decision making Collaborate in a team environment - can lead client/team meetings, while promoting inclusion and diversity Adaptable and flexible, with the ability to manage change successfully, and pivot when necessary Education And Experience Minimum two years’ experience in an Implementation role required Bachelor’s degree or an equivalent combination of education and experience preferred Must have a complete understanding of Paylocity’s implementation standards, policies, and procedures Proficiency in MS office Physical Requirements Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. Paylocity is an equal-opportunity employer. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. The pay range for this position is $57,200 - $72,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience.
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Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office:
This is a 100% in-office role based at our
Schaumburg, IL or Meridian, ID
locations. Position Overview The Implementation Team Lead will provide coaching, mentoring and leadership to Implementation Consultants. The Team Lead will collaborate with the Consultants, to identify areas of success and provide feedback and coaching around areas of improvement. Primary Responsibilities Supervise operations for their designated team Supervise the work of their assigned group on a day-to-day basis Provide support, coaching and development of new and existing team members Facilitate communication and expectations through regularly occurring meetings Provide input and recommendations to managers in the areas of performance management Develop and collaborate with management on best practices and ways to improve the team’s performance Troubleshoot escalated client/departmental issues and offer client solutions Accountability to meet defined KPIs Act as primary contact for new hires and partner with ISA Team and L&D to make recommendations for supplemental training Use functional and technical knowledge to assist team members Assist in answering client overflow calls Mentor/coach peers as needed Behaviors And Skills Mentor/coach peers to success by providing timely coaching, feedback, and training Organization – We work in a matrix environment Expert project management skills, the ability to manage multiple projects and effectively prioritize Excellent communication skills - understands and can adapt to the differences in communication styles Research and troubleshoot complex problems, combined with the ability to cultivate compassion Leverage data, available insights, and analytics to drive performance & decision making Collaborate in a team environment - can lead client/team meetings, while promoting inclusion and diversity Adaptable and flexible, with the ability to manage change successfully, and pivot when necessary Education And Experience Minimum two years’ experience in an Implementation role required Bachelor’s degree or an equivalent combination of education and experience preferred Must have a complete understanding of Paylocity’s implementation standards, policies, and procedures Proficiency in MS office Physical Requirements Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. Paylocity is an equal-opportunity employer. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. The pay range for this position is $57,200 - $72,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience.
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