Holt Logistics Corp
The Suffolk Avenue Warehouse is a 135,000 square foot storage facility that offers a number of distribution and logistics solutions including cross-dock, parcel shipments, online fulfillment, pallet breakdown, and the repacking of commodities.
Position Overview:
Front Street Refrigerated is seeking a seasoned Senior Warehouse Manager of Cocoa Operations to lead and optimize our cocoa supply chain operations. This role is pivotal in ensuring the seamless execution of warehousing, transportation, and value-added services for our cocoa industry clients. The ideal candidate will bring deep expertise in cocoa logistics, a proven leadership track record, and a strategic mindset to drive operational excellence in a dynamic and evolving environment.
Key Responsibilities:
Operational Leadership: Oversee all cocoa-related operational areas, with a focus on developing and delivering value-added services. Lead warehouse teams to ensure efficient, compliant, and high-quality execution of cocoa services. Assess and determine infrastructure and personnel needs to maintain top-tier operational standards. Cross-Functional Coordination: Collaborate with internal operating units (ports, warehouses, transportation, administration) to ensure cohesive service delivery. Maintain open communication with departments such as global operations, quality, and maintenance to secure necessary resources and manage outsourced services. Financial & Performance Accountability: Manage operational budgets and ensure cost-effective execution. Monitor customer operations, oversee gross billing, and ensure profitability. Partner with Accounts Receivable to align customer payments with company expectations. Customer Engagement & Growth: Build and nurture relationships with key cocoa industry stakeholders. Promote Holt's value proposition to cocoa traders and industry partners. Identify and address unmet customer needs to expand service offerings. Candidate Profile:
Minimum 10 years of experience in the cocoa supply chain industry. Proven success in warehouse management and personnel leadership. In-depth knowledge of InterContinental Exchange (ICE) cocoa rules, eCOPS, and exchange warehouse compliance. Demonstrated ability to thrive in fast-paced, evolving environments. Respected and empathetic leader with strong interpersonal skills. High integrity, strong work ethic, and trusted by peers and clients. Success Metrics:
Operational cost efficiency and budget adherence. Engagement and performance of warehouse and logistics personnel. Growth in volume and revenue from cocoa industry clients. High levels of customer satisfaction and retention. Positive feedback from internal stakeholders and business unit leaders. What We Offer:
We believe that taking care of our team is just as important as the work we do. Here's what you can expect when you join us:
Comprehensive Health Coverage
- Medical, dental, and vision plans for you and your family Life Insurance
- basic life insurance provided by the company plus voluntary life insurance available for purchase Flexible Spending
- Healthcare and Dependent Care Flexible Spending available plus Transit and Parking options Paid Time Off
-PTO, vacation days, holidays and extended sick leave Retirement Plans
- 401(k) with company match to help you plan for the future Professional Development
- Access to training, conferences, and learning resources Wellness Support
- Mental health resources, company wellness events, financial incentives for wellness programs Team Culture
- Inclusive, collaborative environment with regular team events and recognition programs
We're committed to creating a workplace where you can thrive-personally and professionally.
Position Overview:
Front Street Refrigerated is seeking a seasoned Senior Warehouse Manager of Cocoa Operations to lead and optimize our cocoa supply chain operations. This role is pivotal in ensuring the seamless execution of warehousing, transportation, and value-added services for our cocoa industry clients. The ideal candidate will bring deep expertise in cocoa logistics, a proven leadership track record, and a strategic mindset to drive operational excellence in a dynamic and evolving environment.
Key Responsibilities:
Operational Leadership: Oversee all cocoa-related operational areas, with a focus on developing and delivering value-added services. Lead warehouse teams to ensure efficient, compliant, and high-quality execution of cocoa services. Assess and determine infrastructure and personnel needs to maintain top-tier operational standards. Cross-Functional Coordination: Collaborate with internal operating units (ports, warehouses, transportation, administration) to ensure cohesive service delivery. Maintain open communication with departments such as global operations, quality, and maintenance to secure necessary resources and manage outsourced services. Financial & Performance Accountability: Manage operational budgets and ensure cost-effective execution. Monitor customer operations, oversee gross billing, and ensure profitability. Partner with Accounts Receivable to align customer payments with company expectations. Customer Engagement & Growth: Build and nurture relationships with key cocoa industry stakeholders. Promote Holt's value proposition to cocoa traders and industry partners. Identify and address unmet customer needs to expand service offerings. Candidate Profile:
Minimum 10 years of experience in the cocoa supply chain industry. Proven success in warehouse management and personnel leadership. In-depth knowledge of InterContinental Exchange (ICE) cocoa rules, eCOPS, and exchange warehouse compliance. Demonstrated ability to thrive in fast-paced, evolving environments. Respected and empathetic leader with strong interpersonal skills. High integrity, strong work ethic, and trusted by peers and clients. Success Metrics:
Operational cost efficiency and budget adherence. Engagement and performance of warehouse and logistics personnel. Growth in volume and revenue from cocoa industry clients. High levels of customer satisfaction and retention. Positive feedback from internal stakeholders and business unit leaders. What We Offer:
We believe that taking care of our team is just as important as the work we do. Here's what you can expect when you join us:
Comprehensive Health Coverage
- Medical, dental, and vision plans for you and your family Life Insurance
- basic life insurance provided by the company plus voluntary life insurance available for purchase Flexible Spending
- Healthcare and Dependent Care Flexible Spending available plus Transit and Parking options Paid Time Off
-PTO, vacation days, holidays and extended sick leave Retirement Plans
- 401(k) with company match to help you plan for the future Professional Development
- Access to training, conferences, and learning resources Wellness Support
- Mental health resources, company wellness events, financial incentives for wellness programs Team Culture
- Inclusive, collaborative environment with regular team events and recognition programs
We're committed to creating a workplace where you can thrive-personally and professionally.