Four Seasons Hotels
Food & Beverage Server
The Food & Beverage Server provides exceptional quality and service to Bar Margot guests. In this role, you will be tasked with providing an expertly served beverage or dining experience; anticipating the guests' needs and as an expert on the menu options; and delivering memorable guest experiences. Essential Functions: Describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of the each item's, origin, taste, and preparation methods; communicate guest orders including any special needs or requests to the kitchen using the hotel's point-of-sales system; coordinate food timings; check completed kitchen orders with the guest's original order; transport items to the guest table in a timely manner to ensure proper food quality. (40%) Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests. (15%) Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary meals. (15%) Breakdown, clean and set-up of tables, buffets, and food stations. (10%) Comply with Four Seasons' Category One and Category Two Work Rules and Standards of Conduct as set forth in Impact. (10%) Work harmoniously and professionally with co-workers and supervisors. (10%) Non-Essential Functions: Take guest reservations. Plate and prepare tableside food items. What You Bring: An outgoing personality and a can-do approach to an assigned task High level of understanding and knowledge of food and wine Background in luxury resort and hotel considered an asset Minimum two years food service or related work High school education or equivalent experience Ability to carry and balance a tray. Ability to accurately process cash and credit card transactions What We Offer: Competitive Salary, wages, and a comprehensive benefits package Excellent Training and Development opportunities Employee Discount for stays at any Four Seasons worldwide Complimentary Dry Cleaning for Employee Uniforms Complimentary Employee Meals Discounted rates for Marta and/or parking Schedule & Hours: Forty hours over a five-day period; scheduled days and times may vary based on need. Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
The Food & Beverage Server provides exceptional quality and service to Bar Margot guests. In this role, you will be tasked with providing an expertly served beverage or dining experience; anticipating the guests' needs and as an expert on the menu options; and delivering memorable guest experiences. Essential Functions: Describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of the each item's, origin, taste, and preparation methods; communicate guest orders including any special needs or requests to the kitchen using the hotel's point-of-sales system; coordinate food timings; check completed kitchen orders with the guest's original order; transport items to the guest table in a timely manner to ensure proper food quality. (40%) Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests. (15%) Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary meals. (15%) Breakdown, clean and set-up of tables, buffets, and food stations. (10%) Comply with Four Seasons' Category One and Category Two Work Rules and Standards of Conduct as set forth in Impact. (10%) Work harmoniously and professionally with co-workers and supervisors. (10%) Non-Essential Functions: Take guest reservations. Plate and prepare tableside food items. What You Bring: An outgoing personality and a can-do approach to an assigned task High level of understanding and knowledge of food and wine Background in luxury resort and hotel considered an asset Minimum two years food service or related work High school education or equivalent experience Ability to carry and balance a tray. Ability to accurately process cash and credit card transactions What We Offer: Competitive Salary, wages, and a comprehensive benefits package Excellent Training and Development opportunities Employee Discount for stays at any Four Seasons worldwide Complimentary Dry Cleaning for Employee Uniforms Complimentary Employee Meals Discounted rates for Marta and/or parking Schedule & Hours: Forty hours over a five-day period; scheduled days and times may vary based on need. Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.