Dm Estate Staffing
Overview
Position:
House Manager Location:
New York, NY (primary residence, limited travel to other East Coast properties) Compensation:
$150,000 - $175,000 DOE Schedule:
Monday-Friday, approx. 10:00 AM-7:00 PM with flexibility for evenings, weekends, and events as needed Reports to:
Director of Operations
Our client in Manhattan is seeking a full-time House Manager to oversee the daily operations of a dynamic and fast-paced residence. This role ensures the home is maintained to the highest standard - meticulous, organized, and service-focused - while leading a dedicated team of five housekeepers and a laundress. Key responsibilities include staff management, vendor coordination, scheduling, and ensuring day-to-day operations run smoothly.
The ideal candidate will be highly organized, detail-oriented, and tech-savvy, with proven leadership skills and a strong service mindset. They should bring a hands-on approach, the ability to anticipate needs, and the flexibility to manage multiple priorities seamlessly - both behind the scenes and when interacting directly with the principals. Key Responsibilities Household & Operations Oversee all aspects of the NYC residence, ensuring systems, schedules, and service standards are consistently maintained. Serve as the "quarterback" of the property, directing traffic and coordinating daily staff and vendor movements. Manage household inventories, procurement, and expense tracking (Concur and similar systems). Oversee property systems including HVAC, security, AV/IT, and smart-home technology; coordinate with IT support. Implement and refine household systems and manuals, including cleaning zones, maintenance logs, and SOPs. Support hosting and entertaining, from children's parties to holiday gatherings. Travel with the family minimally to their other East Coast properties. Staff Management Lead, schedule, and support a team of housekeepers and a laundress, ensuring coverage across all shifts and peak periods. Coordinate with chefs, nannies, drivers, and dog walkers to ensure smooth daily operations. Provide ongoing leadership, training, and oversight while maintaining a positive, professional household culture. Track staff performance and ensure all roles are carried out to a high standard. Service & Events Uphold exceptional service standards at all times; maintain flexibility to assist during events, entertaining, or family travel. Work closely with the principals to anticipate needs and preferences, adjusting details accordingly. Ensure seamless guest and family experiences, from casual dinners to formal entertaining. Administration Manage scheduling, budgets, and expense reporting. Maintain vendor rosters, oversee contracts, and coordinate maintenance and service visits. Provide regular updates to the principals and Director of Operations. Ensure accurate documentation of systems, SOPs, and inventories. Qualifications 5+ years' experience in private service, ideally as a House Manager, former Executive Housekeeper, or Chief Stewardess. Strong leadership skills with proven experience managing household staff and operations. Tech-savvy; confident with inventory systems, scheduling software, and expense management tools. Highly organized, with strong attention to detail and ability to manage a high-volume, fast-paced household. Service-oriented mindset with discretion, professionalism, and flexibility. Hands-on, proactive, and comfortable with both leadership and support roles. Ability to remain calm, polished, and solution-oriented under pressure. Legally authorized to work in the US. Must be local to NYC. Must be willing to undergo a detailed background check and reference check process. Compensation and Benefits
$150,000-$175,000 per year | DOE Full benefits package Full medical, dental, and vision benefits 401k with match after 1 year of employment 10 days of paid vacation 5 paid sick days 11 paid holidays Bonus potential
Position:
House Manager Location:
New York, NY (primary residence, limited travel to other East Coast properties) Compensation:
$150,000 - $175,000 DOE Schedule:
Monday-Friday, approx. 10:00 AM-7:00 PM with flexibility for evenings, weekends, and events as needed Reports to:
Director of Operations
Our client in Manhattan is seeking a full-time House Manager to oversee the daily operations of a dynamic and fast-paced residence. This role ensures the home is maintained to the highest standard - meticulous, organized, and service-focused - while leading a dedicated team of five housekeepers and a laundress. Key responsibilities include staff management, vendor coordination, scheduling, and ensuring day-to-day operations run smoothly.
The ideal candidate will be highly organized, detail-oriented, and tech-savvy, with proven leadership skills and a strong service mindset. They should bring a hands-on approach, the ability to anticipate needs, and the flexibility to manage multiple priorities seamlessly - both behind the scenes and when interacting directly with the principals. Key Responsibilities Household & Operations Oversee all aspects of the NYC residence, ensuring systems, schedules, and service standards are consistently maintained. Serve as the "quarterback" of the property, directing traffic and coordinating daily staff and vendor movements. Manage household inventories, procurement, and expense tracking (Concur and similar systems). Oversee property systems including HVAC, security, AV/IT, and smart-home technology; coordinate with IT support. Implement and refine household systems and manuals, including cleaning zones, maintenance logs, and SOPs. Support hosting and entertaining, from children's parties to holiday gatherings. Travel with the family minimally to their other East Coast properties. Staff Management Lead, schedule, and support a team of housekeepers and a laundress, ensuring coverage across all shifts and peak periods. Coordinate with chefs, nannies, drivers, and dog walkers to ensure smooth daily operations. Provide ongoing leadership, training, and oversight while maintaining a positive, professional household culture. Track staff performance and ensure all roles are carried out to a high standard. Service & Events Uphold exceptional service standards at all times; maintain flexibility to assist during events, entertaining, or family travel. Work closely with the principals to anticipate needs and preferences, adjusting details accordingly. Ensure seamless guest and family experiences, from casual dinners to formal entertaining. Administration Manage scheduling, budgets, and expense reporting. Maintain vendor rosters, oversee contracts, and coordinate maintenance and service visits. Provide regular updates to the principals and Director of Operations. Ensure accurate documentation of systems, SOPs, and inventories. Qualifications 5+ years' experience in private service, ideally as a House Manager, former Executive Housekeeper, or Chief Stewardess. Strong leadership skills with proven experience managing household staff and operations. Tech-savvy; confident with inventory systems, scheduling software, and expense management tools. Highly organized, with strong attention to detail and ability to manage a high-volume, fast-paced household. Service-oriented mindset with discretion, professionalism, and flexibility. Hands-on, proactive, and comfortable with both leadership and support roles. Ability to remain calm, polished, and solution-oriented under pressure. Legally authorized to work in the US. Must be local to NYC. Must be willing to undergo a detailed background check and reference check process. Compensation and Benefits
$150,000-$175,000 per year | DOE Full benefits package Full medical, dental, and vision benefits 401k with match after 1 year of employment 10 days of paid vacation 5 paid sick days 11 paid holidays Bonus potential