Appleseed Mental Health
Residential Advocate - 3rd Shift
Appleseed Mental Health, Ohio City, Ohio, United States, 45874
Appleseed Community Mental Health Center is seeking a compassionate and dependable
Residential Advocate
to join our Safe Haven shelter team. This
full-time, third-shift position (Monday-Friday, 12:00 a.m. to 8:00 a.m.)
provides overnight support to survivors of domestic violence and sexual assault. Shifts begin at midnight Sunday night and conclude at 8:00 a.m. Friday morning. This role is ideal for someone who is calm under pressure, values trauma-informed care, and is dedicated to creating a safe and supportive environment for residents.
Job Overview:
The Residential Advocate provides trauma-informed compassionate and confidential support to victims across various platforms, including phone hotline, online chat, text, and instant messaging. This position plays a key role in ensuring that survivors of domestic violence, sexual assault, and related forms of violence receive confidential, compassionate, and timely support. The Residential Advocate assists with the day-to-day operations of the shelter, including resident needs, crisis intervention, safety planning, and documentation. Responsibilities also include general cleaning duties and upkeep of the shelter to help maintain a safe, welcoming, and comfortable environment for all residents and staff.
Job Functions:
Provide crisis support and trauma-informed services to shelter residents and hotline requests. Support residents in accessing basic needs, including food, clothing, hygiene supplies, and other shelter resources. Assist with daily shelter operations, including health and safety checks, cleaning tasks, and encouraging positive interactions among residents. Maintain confidentiality and deliver services in alignment with ODVN (Ohio Domestic Violence Network) and OAESV (Ohio Alliance to End Sexual Violence) standards. Demonstrate knowledge of shelter rights and responsibilities and educate residents as needed. Use Language Line, video phone, or other tools to serve Limited English Proficient and/or Deaf/Hard of Hearing individuals. Complete timely and accurate documentation of client services in Osnium. Responsible for providing clear and concise shift summaries through both verbal communication and written documentation to ensure continuity of operations. Administer outcome and exit surveys when appropriate. Contact the Peer Mentor before contacting the Supervisor, if questions or concerns arise on your shift. Communicate concerns to the Shelter Manager via email unless otherwise instructed by the Peer Mentor Participate in staff meetings, trainings, and supervisory sessions. Perform other duties as assigned by the Shelter Manager or Program Director. Job Requirements:
High school diploma or equivalent required. Experience working with individuals affected by domestic violence, sexual assault, or related trauma preferred. Strong communication and problem-solving skills. Ability to work independently and exercise sound judgment under pressure. Must pass background check, drug test and meet all agency hiring standards. Ability to lift up to 20 lbs. Benefits
Competitive compensation Medical /dental /vision Life insurance Pet Insurance Minimum 2 weeks accrued paid vacation 6 self-care days 8 accrued sick days 8 paid holidays 403b w/ Retirement match Annual pay increases with performance PSLF Eligible Position
Appleseed Community Mental Health Center, Inc. is committed to provide equal employment and advancement opportunities to all people. Employment decisions are made based on each person's performance, qualifications, and abilities. The Agency does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status or any other characteristic protected by law. Appleseed Community Mental Health Center is a drug-free workplace, including marijuana. All employment offers are contingent upon the successful completion of a background check and pre-employment drug screening.
Residential Advocate
to join our Safe Haven shelter team. This
full-time, third-shift position (Monday-Friday, 12:00 a.m. to 8:00 a.m.)
provides overnight support to survivors of domestic violence and sexual assault. Shifts begin at midnight Sunday night and conclude at 8:00 a.m. Friday morning. This role is ideal for someone who is calm under pressure, values trauma-informed care, and is dedicated to creating a safe and supportive environment for residents.
Job Overview:
The Residential Advocate provides trauma-informed compassionate and confidential support to victims across various platforms, including phone hotline, online chat, text, and instant messaging. This position plays a key role in ensuring that survivors of domestic violence, sexual assault, and related forms of violence receive confidential, compassionate, and timely support. The Residential Advocate assists with the day-to-day operations of the shelter, including resident needs, crisis intervention, safety planning, and documentation. Responsibilities also include general cleaning duties and upkeep of the shelter to help maintain a safe, welcoming, and comfortable environment for all residents and staff.
Job Functions:
Provide crisis support and trauma-informed services to shelter residents and hotline requests. Support residents in accessing basic needs, including food, clothing, hygiene supplies, and other shelter resources. Assist with daily shelter operations, including health and safety checks, cleaning tasks, and encouraging positive interactions among residents. Maintain confidentiality and deliver services in alignment with ODVN (Ohio Domestic Violence Network) and OAESV (Ohio Alliance to End Sexual Violence) standards. Demonstrate knowledge of shelter rights and responsibilities and educate residents as needed. Use Language Line, video phone, or other tools to serve Limited English Proficient and/or Deaf/Hard of Hearing individuals. Complete timely and accurate documentation of client services in Osnium. Responsible for providing clear and concise shift summaries through both verbal communication and written documentation to ensure continuity of operations. Administer outcome and exit surveys when appropriate. Contact the Peer Mentor before contacting the Supervisor, if questions or concerns arise on your shift. Communicate concerns to the Shelter Manager via email unless otherwise instructed by the Peer Mentor Participate in staff meetings, trainings, and supervisory sessions. Perform other duties as assigned by the Shelter Manager or Program Director. Job Requirements:
High school diploma or equivalent required. Experience working with individuals affected by domestic violence, sexual assault, or related trauma preferred. Strong communication and problem-solving skills. Ability to work independently and exercise sound judgment under pressure. Must pass background check, drug test and meet all agency hiring standards. Ability to lift up to 20 lbs. Benefits
Competitive compensation Medical /dental /vision Life insurance Pet Insurance Minimum 2 weeks accrued paid vacation 6 self-care days 8 accrued sick days 8 paid holidays 403b w/ Retirement match Annual pay increases with performance PSLF Eligible Position
Appleseed Community Mental Health Center, Inc. is committed to provide equal employment and advancement opportunities to all people. Employment decisions are made based on each person's performance, qualifications, and abilities. The Agency does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status or any other characteristic protected by law. Appleseed Community Mental Health Center is a drug-free workplace, including marijuana. All employment offers are contingent upon the successful completion of a background check and pre-employment drug screening.