Talascend is hiring: Hardware Asset Manager in Washington

Talascend is currently seeking a Hardware Asset Manager for a contract-to-direct opportunity with our client in Washington DC. This role requires full-time, on-site at the Department of Justice (DOJ). You must be a U.S. Citizen, eligible for Public Trust security clearance.

Overview
This role supports the full lifecycle of IT hardware assets within a federal environment. The position is 100% on-site and requires hands-on experience with ServiceNow HAM Pro and a strong attention to detail in managing asset inventories and compliance processes.

Responsibilities

• Manage hardware assets from procurement through disposal
• Maintain accurate asset records using ServiceNow HAM Pro
• Conduct audits and reconciliations to ensure data integrity
• Coordinate with procurement, logistics, and IT operations teams
• Monitor compliance and recommend process improvements
• Generate reports and dashboards to support decision-making
• Maintain documentation and Standard Operating Procedures (SOPs)
• Ensure timely tagging and data entry for new assets
• Support incident and change management with accurate data
• Assist with hardware refresh and surplus handling
• Train stakeholders on asset management practices and ServiceNow usage

Requirements

• 3 to 5 years of IT hardware asset management experience
• 2+ years with ServiceNow, including HAM Pro
• Familiarity with asset tagging and inventory control systems
• Knowledge of asset lifecycle and ITIL best practices
• Strong organizational, analytical, and communication skills
• Expertise in Excel and asset reconciliation tools
• Experience in federal or enterprise environments preferred
• Active Public Trust clearance or ability to obtain one
• Ability to lift, move, and organize IT equipment
• Willing to travel up to 10%

We thank all applicants for their interest. However, only those qualified individuals who closely meet the qualifications of the position will be contacted. The details of the position are only a summary, other duties may be assigned as necessary.

Background Check and Drug Screen may be required.