The Global Ambassador Hotel is hiring: Restaurant Server in Phoenix

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Benefits

• 24‑hour benefits when you work 32 hours per week – medical, dental, vision and more
• Paid time off
• Luxury property recognized for its exceptional service and unique guest experiences
• Dedicated team committed to redefining hospitality in Phoenix
• Opportunities for career growth within an expanding, forward‑thinking hospitality brand

Why The Global Ambassador

• Competitive rates
• 24‑hour benefits when you work 32 hours per week – medical, dental, vision and more
• Paid time off
• Luxury property recognized for its exceptional service and unique guest experiences
• Dedicated team committed to redefining hospitality in Phoenix
• Opportunities for career growth within an expanding, forward‑thinking hospitality brand

Who We Are

Hospitality refined for a global mindset. The Global Ambassador Hotel is a Michelin‑Key luxury destination in Phoenix, known for redefining urban hospitality. We offer a unique and sophisticated experience for our guests, combining exquisite service, luxurious amenities, and a vibrant community atmosphere. Our focus is on providing an extraordinary stay that sets new standards for luxury and service.

What You’ll Do

• Know and follow all TGA policies & procedures
• Welcome and greet guests
• Make all guests feel comfortable and let them know you’re there to personally take care of them
• Know regular guests by name, their preferences and their needs
• Inform guests of specials and menu changes
• Make recommendations you genuinely feel your guests will enjoy
• Answer questions about our food, beverages, and other restaurant functions and services
• Take food and beverage orders from guests and enter orders in our point‑of‑sale system which relays orders to the kitchen and bar
• Know and follow laws for serving alcohol
• Deliver food and beverages from kitchen and bar to guests in a timely manner
• Perform side work at the start and end of each shift as required by service station assignment
• Own your station and maintain clean service areas – make it a place where you would like to eat
• Ensure a neat and clean station – check table‑tops, polish silverware, water glasses, and wine glasses, wipe bases, check floor, wipe windowsills, chairs, windows (smudge‑free), check salt & pepper, candles, and flowers
• Monitor and observe guests dining experience
• Ensure guests are satisfied with the food and service
• Respond promptly and courteously to any requests
• Prepare final bill, present check to guest, accept payment, process credit card charges or make change (if applicable)
• Be ready and willing to assist fellow servers as situations arise
• Be ready and willing to assist back servers with clearing and resetting tables
• Thank guests for their visit and invite them to return
• Participate in proactive communication to help avoid and solve operational, HR, and financial issues
• Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor

Qualifications

• Minimum of 2 years of high‑volume restaurant serving experience with a basic knowledge of dining room service procedures
• Must be able to speak, read, write, and understand the primary language(s) used in the workplace
• Must have a great personality, desire to serve guests, and enjoy working as part of a team
• Must be able to work in a standing position for long periods of time (up to 8 hours)
• Must be able to safely lift and easily maneuver trays of food weighing up to 20–25 pounds
• Must maintain a neat, clean and well‑groomed appearance per TGA standards
• Must follow safety procedures closely
• Must be able to work on holidays and/or weekends

The Global Ambassador is an Equal Opportunity & E‑Verify Employer. Proof of eligibility to work in the United States is required.

Seniority level

Entry level

Employment type

Full‑time

Job function

Management and Manufacturing

Industries

Hospitality

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