BAMM USA
The Field Technician is responsible for performing tasks associated with installation and/or maintenance of digital communication equipment. Responsibilities include but are not limited to new customer installations, service calls, de-installations, and network maintenance as directed by supervisors. The Field Technician will travel to customer sites to install, rearrange, and remove equipment and associated wiring; verify work-order information; and verify receipt of all necessary equipment and information. This position must interpret service orders, circuit diagrams, and electrical schematics; locate and repair equipment problems associated with trouble reports; load and test software; and test, adjust, and repair equipment, as necessary. This position requires regular use of circuit and microwave test equipment. Field Technicians have a high degree of technical expertise, usually with a specialization in wireless technology. This position requires some interisland travel, as well as occasional mainland travel. The ability to work a rotating on-call schedule with occasional weekend work is necessary. The successful candidate must be driven to learn new technologies and be capable of mastering tasks quickly, self-starting and dedicated to being part of a team.
Key Responsibilities: • Pull, crimp, and power CAT5/CAT6, for indoor and outdoor applications, using standard cable practices • Mount/install racks, batteries, multiple types of mounts and related equipment following standard practices pack and unpack materials • Install antennas, radios, cameras, and other customer premises equipment • Program customer premises equipment using computer and tools provided • Troubleshoot and repair antenna systems and circuit problems both wireless and network related. • Install transmission and switch equipment • Install waveguide • Maintain, troubleshoot, and install dehydrator systems • Terminate signal cable on DSX by performing wire wrapping and fiber optic cables to patch panel • Label all signal cable, fiber optic, and power cable • Have familiarity with multiple manufacturer's equipment to include but not limited to Nokia, Alcatel-Client Enterprise, Cisco, Client, Axis, Bridgewave, Cambium, Aviat • Perform walk downs, including sketches and/or picture taking and measurements • Must be able to pass manufacturers certification courses • Journeyman CET certification • Responsible for maintenance and use of company supplied hand and power tools • Operate circuit and microwave test equipment and record results • Inventory tracking on vehicle level and installations • Responsible for safety and quality assurance • Daily driving and maintenance of company vehicle including bucket trucks • Maintain work area clean of debris • Prepare and submit all reports (i.e. timecards, expense reports, etc.) in an accurate and timely manner • Update supervisors and project managers in an informative manner daily • Maintain a professional, courteous, and responsible attitude to customers and fellow employees • Carry out routine and special assignments as directed by supervisor or project manager
Qualifications: • High School Diploma or GED certificate • 1+ year of experience installing digital wireless equipment and/or related technical fields • Experienced with installing equipment racks, and grounding • Microwave and wireless radio frequency experience preferred • Strong Network troubleshooting skills • Proficient with Microsoft Office (Word, Excel, Outlook) • Strong organizational and planning skills, and capable of managing several complex tasks at a time • Excellent interpersonal and communication skills both written & verbal • Strong customer service skills • Must be a team player and accept instruction • Ability and willingness to travel frequently - up to 40% • Ability to work outdoors in all weather conditions and altitudes • Ability to lift 50 pounds regularly • Ability to work on rooftops two stories and above. • Must be able to pass a background check and drug test
Preferred Skills: • Required to be on a rotating 24/7 on-call system support schedule • Daily driving and maintenance of company vehicles • Must maintain a valid driver's license with a safe driving record • Must have or be willing to obtain OSHA Construction Industry 10-Hour DOL Card • Must have or be willing to obtain CPR/First Aid Certification • May be required to obtain a bucket truck or aerial lift certification
Key Responsibilities: • Pull, crimp, and power CAT5/CAT6, for indoor and outdoor applications, using standard cable practices • Mount/install racks, batteries, multiple types of mounts and related equipment following standard practices pack and unpack materials • Install antennas, radios, cameras, and other customer premises equipment • Program customer premises equipment using computer and tools provided • Troubleshoot and repair antenna systems and circuit problems both wireless and network related. • Install transmission and switch equipment • Install waveguide • Maintain, troubleshoot, and install dehydrator systems • Terminate signal cable on DSX by performing wire wrapping and fiber optic cables to patch panel • Label all signal cable, fiber optic, and power cable • Have familiarity with multiple manufacturer's equipment to include but not limited to Nokia, Alcatel-Client Enterprise, Cisco, Client, Axis, Bridgewave, Cambium, Aviat • Perform walk downs, including sketches and/or picture taking and measurements • Must be able to pass manufacturers certification courses • Journeyman CET certification • Responsible for maintenance and use of company supplied hand and power tools • Operate circuit and microwave test equipment and record results • Inventory tracking on vehicle level and installations • Responsible for safety and quality assurance • Daily driving and maintenance of company vehicle including bucket trucks • Maintain work area clean of debris • Prepare and submit all reports (i.e. timecards, expense reports, etc.) in an accurate and timely manner • Update supervisors and project managers in an informative manner daily • Maintain a professional, courteous, and responsible attitude to customers and fellow employees • Carry out routine and special assignments as directed by supervisor or project manager
Qualifications: • High School Diploma or GED certificate • 1+ year of experience installing digital wireless equipment and/or related technical fields • Experienced with installing equipment racks, and grounding • Microwave and wireless radio frequency experience preferred • Strong Network troubleshooting skills • Proficient with Microsoft Office (Word, Excel, Outlook) • Strong organizational and planning skills, and capable of managing several complex tasks at a time • Excellent interpersonal and communication skills both written & verbal • Strong customer service skills • Must be a team player and accept instruction • Ability and willingness to travel frequently - up to 40% • Ability to work outdoors in all weather conditions and altitudes • Ability to lift 50 pounds regularly • Ability to work on rooftops two stories and above. • Must be able to pass a background check and drug test
Preferred Skills: • Required to be on a rotating 24/7 on-call system support schedule • Daily driving and maintenance of company vehicles • Must maintain a valid driver's license with a safe driving record • Must have or be willing to obtain OSHA Construction Industry 10-Hour DOL Card • Must have or be willing to obtain CPR/First Aid Certification • May be required to obtain a bucket truck or aerial lift certification