Alphabe Insight Inc
Company Description
About Us
At
Sphirea Plus , we believe that every event tells a story - one that inspires, connects, and leaves a lasting impression. Based in Atlanta, our team is dedicated to creating extraordinary experiences through creativity, precision, and passion. From corporate functions to large-scale celebrations, we deliver excellence in every detail, ensuring each moment reflects the vision of our clients.
Job Description
Job Description
We are seeking a
Customer Service Assistant
to join our growing team. The ideal candidate will serve as a key point of contact for our clients, providing outstanding service, assisting with inquiries, and ensuring a seamless customer experience. This position requires strong communication skills, a positive attitude, and a proactive approach to solving customer concerns efficiently and professionally.
Responsibilities Provide prompt, courteous, and effective assistance to customers via phone, email, and in-person communication. Maintain accurate records of client interactions and transactions. Assist in resolving customer issues, ensuring satisfaction and follow-up when necessary. Collaborate with internal departments to address client needs and enhance service delivery. Uphold company standards in every interaction, maintaining a professional and supportive demeanor. Qualifications
Qualifications
Excellent verbal and written communication skills. Strong organizational abilities and attention to detail. Ability to multitask and manage time effectively in a dynamic environment. Proficient with office software and customer management tools. Positive, solution-oriented mindset and strong interpersonal skills. Additional Information
Benefits
Competitive salary range of $50,000 - $54,000 per year. Comprehensive health and wellness programs. Paid time off and holidays. Opportunities for career growth and professional development. Supportive and collaborative work environment.
About Us
At
Sphirea Plus , we believe that every event tells a story - one that inspires, connects, and leaves a lasting impression. Based in Atlanta, our team is dedicated to creating extraordinary experiences through creativity, precision, and passion. From corporate functions to large-scale celebrations, we deliver excellence in every detail, ensuring each moment reflects the vision of our clients.
Job Description
Job Description
We are seeking a
Customer Service Assistant
to join our growing team. The ideal candidate will serve as a key point of contact for our clients, providing outstanding service, assisting with inquiries, and ensuring a seamless customer experience. This position requires strong communication skills, a positive attitude, and a proactive approach to solving customer concerns efficiently and professionally.
Responsibilities Provide prompt, courteous, and effective assistance to customers via phone, email, and in-person communication. Maintain accurate records of client interactions and transactions. Assist in resolving customer issues, ensuring satisfaction and follow-up when necessary. Collaborate with internal departments to address client needs and enhance service delivery. Uphold company standards in every interaction, maintaining a professional and supportive demeanor. Qualifications
Qualifications
Excellent verbal and written communication skills. Strong organizational abilities and attention to detail. Ability to multitask and manage time effectively in a dynamic environment. Proficient with office software and customer management tools. Positive, solution-oriented mindset and strong interpersonal skills. Additional Information
Benefits
Competitive salary range of $50,000 - $54,000 per year. Comprehensive health and wellness programs. Paid time off and holidays. Opportunities for career growth and professional development. Supportive and collaborative work environment.