Atlassian
Sales Operations, Senior Business Systems Analyst
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Sales Operations, Senior Business Systems Analyst
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Atlassian
Overview Atlassian is looking for a strategic and results-oriented Senior Business Systems Analyst to join our Revenue Operations team. In this role, you will be a critical partner to our SMB sales and SDR teams, driving high‑impact projects that scale and modernize (think AI, agents, automation…) our global high velocity sales organization. As a senior‑level individual contributor, you’ll be a key driver of change and optimization throughout the entire sales cycle, using your deep understanding of top‑of‑funnel sales processes, tactics and technology to translate business needs into solutions that will yield step‑change improvements in efficiency and accelerate revenue growth.
You’ll be the strategic architect behind our SDR operations, leveraging AI and automation to create a world‑class, high velocity sales machine. This role is perfect for someone who thrives at the intersection of technology, process optimization, and sales performance.
Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.
Responsibilities
Design and implement a cutting‑edge, tech‑powered experience for our high velocity sales teams, seamlessly integrating AI and automation into every facet of the selling process.
Lead high‑impact, strategic projects that directly influence the productivity and effectiveness of our customer‑facing GTM teams.
Partner with cross‑functional stakeholders — including Sales, Marketing Ops, Data Science, and Sales Tech (IT) — to identify business challenges and deliver solutions.
Collaborate with the sales operations and sales leadership team to ensure systems are designed and configured to meet the needs of our coverage models and GTM strategies.
Implement and refine our sales tools for lead scoring, conversation intelligence, and performance optimization.
Build automated workflows for lead qualification, nurturing, and follow‑up, and design and implement sales cadence strategies using multi‑channel outreach.
Implement a testing framework to measure what’s working and what isn’t, and use that data to drive continuous improvement in our outreach processes.
Own the end‑to‑end requirements process, creating clear and detailed documentation like BRDs, process flows, and wireframes to ensure alignment and clarity across teams.
Contribute to the full project lifecycle, from user acceptance testing and smoke testing to implementation and post‑launch support.
Collaborate with our sales analytics team to understand the sales KPIs for stakeholders, including performance gaps and opportunities, to inform technology needs and priorities.
Collaborate with our enablement team to develop and deliver training on new systems and processes, ensuring successful adoption and a smooth user experience.
Stay on top of the latest tech trends to help identify and implement continuous improvements to our seller experience.
Qualifications
7+ years of experience in Sales Operations or Revenue Operations within the high‑tech or enterprise software industry.
Proven experience in a high‑growth, enterprise software environment with a deep understanding of direct and channel sales ecosystems in the SMB and Enterprise segments.
Strong knowledge of the full sales cycle, from lead generation to post‑sales motions like expansion and renewal.
Deep expertise in the top‑of‑funnel sales processes and tools, with 3+ years of experience supporting a high‑velocity sales function.
Expert‑level knowledge of the Salesforce platform, with the certifications to back it up.
Experience with a broad range of GTM tools (e.g., Outreach, Gong, Clay, Pocus, ZoomInfo, etc.) and a track record of identifying and acquiring or building new, impactful technologies.
Proficiency in process mapping, workflow design, and documentation.
Understanding of AI/ML applications in sales and lead generation, and experience putting these tools into practice in account planning and prospecting use cases.
Exceptional analytical skills, and experience in data analysis and visualization tools (Tableau, Looker, Excel/Google Sheets), with the ability to turn complex business challenges into clear, actionable technical requirements.
A strong business and technical acumen, with the ability to communicate effectively with both business stakeholders and technical teams.
A focus on goals and outcomes, not just “shipping product”.
Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. The baseline of our range is higher than the typical market range, and for this role our current base pay ranges for new hires in each zone are:
Zone A: $153,000 - $199,750
Zone B: $137,700 - $179,775
Zone C: $127,800 - $166,850
This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones.
Benefits & Perks Atlassian offers a wide range of perks and benefits designed to support you, your family and help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit
go.atlassian.com/perksandbenefits .
About Atlassian At Atlassian, we’re motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone’s perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Information Technology
Industries Software Development
Location Austin, TX
Salary range $90,000.00 - $120,000.00
#J-18808-Ljbffr
Sales Operations, Senior Business Systems Analyst
role at
Atlassian
Overview Atlassian is looking for a strategic and results-oriented Senior Business Systems Analyst to join our Revenue Operations team. In this role, you will be a critical partner to our SMB sales and SDR teams, driving high‑impact projects that scale and modernize (think AI, agents, automation…) our global high velocity sales organization. As a senior‑level individual contributor, you’ll be a key driver of change and optimization throughout the entire sales cycle, using your deep understanding of top‑of‑funnel sales processes, tactics and technology to translate business needs into solutions that will yield step‑change improvements in efficiency and accelerate revenue growth.
You’ll be the strategic architect behind our SDR operations, leveraging AI and automation to create a world‑class, high velocity sales machine. This role is perfect for someone who thrives at the intersection of technology, process optimization, and sales performance.
Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.
Responsibilities
Design and implement a cutting‑edge, tech‑powered experience for our high velocity sales teams, seamlessly integrating AI and automation into every facet of the selling process.
Lead high‑impact, strategic projects that directly influence the productivity and effectiveness of our customer‑facing GTM teams.
Partner with cross‑functional stakeholders — including Sales, Marketing Ops, Data Science, and Sales Tech (IT) — to identify business challenges and deliver solutions.
Collaborate with the sales operations and sales leadership team to ensure systems are designed and configured to meet the needs of our coverage models and GTM strategies.
Implement and refine our sales tools for lead scoring, conversation intelligence, and performance optimization.
Build automated workflows for lead qualification, nurturing, and follow‑up, and design and implement sales cadence strategies using multi‑channel outreach.
Implement a testing framework to measure what’s working and what isn’t, and use that data to drive continuous improvement in our outreach processes.
Own the end‑to‑end requirements process, creating clear and detailed documentation like BRDs, process flows, and wireframes to ensure alignment and clarity across teams.
Contribute to the full project lifecycle, from user acceptance testing and smoke testing to implementation and post‑launch support.
Collaborate with our sales analytics team to understand the sales KPIs for stakeholders, including performance gaps and opportunities, to inform technology needs and priorities.
Collaborate with our enablement team to develop and deliver training on new systems and processes, ensuring successful adoption and a smooth user experience.
Stay on top of the latest tech trends to help identify and implement continuous improvements to our seller experience.
Qualifications
7+ years of experience in Sales Operations or Revenue Operations within the high‑tech or enterprise software industry.
Proven experience in a high‑growth, enterprise software environment with a deep understanding of direct and channel sales ecosystems in the SMB and Enterprise segments.
Strong knowledge of the full sales cycle, from lead generation to post‑sales motions like expansion and renewal.
Deep expertise in the top‑of‑funnel sales processes and tools, with 3+ years of experience supporting a high‑velocity sales function.
Expert‑level knowledge of the Salesforce platform, with the certifications to back it up.
Experience with a broad range of GTM tools (e.g., Outreach, Gong, Clay, Pocus, ZoomInfo, etc.) and a track record of identifying and acquiring or building new, impactful technologies.
Proficiency in process mapping, workflow design, and documentation.
Understanding of AI/ML applications in sales and lead generation, and experience putting these tools into practice in account planning and prospecting use cases.
Exceptional analytical skills, and experience in data analysis and visualization tools (Tableau, Looker, Excel/Google Sheets), with the ability to turn complex business challenges into clear, actionable technical requirements.
A strong business and technical acumen, with the ability to communicate effectively with both business stakeholders and technical teams.
A focus on goals and outcomes, not just “shipping product”.
Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. The baseline of our range is higher than the typical market range, and for this role our current base pay ranges for new hires in each zone are:
Zone A: $153,000 - $199,750
Zone B: $137,700 - $179,775
Zone C: $127,800 - $166,850
This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones.
Benefits & Perks Atlassian offers a wide range of perks and benefits designed to support you, your family and help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit
go.atlassian.com/perksandbenefits .
About Atlassian At Atlassian, we’re motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone’s perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Information Technology
Industries Software Development
Location Austin, TX
Salary range $90,000.00 - $120,000.00
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