The Forum at Rancho San Antonio
Admissions Coordinator(FT)
The Forum at Rancho San Antonio, Cupertino, California, United States, 95014
Overview
Admissions Coordinator (FT) role at The Forum at Rancho San Antonio, located in San Jose, CA. This role focuses on hospitality and admissions coordination for residents in our Health Care Center, working with hospitals, referral sources, residents, and families to ensure a seamless, compassionate transition for incoming residents. Job details
Employment Type: Full Time (Non-Exempt) Hourly Range: $27.56-$35.54 Location: San Jose, CA Responsibilities
Coordinate and manage all incoming referrals and inquiries related to Medicare-covered skilled nursing admissions and other payor types; respond quickly and professionally. Collect clinical and financial documentation needed for pre-admission and post-admission screening; communicate with interdisciplinary teams for eligibility. Build and maintain strong relationships with hospitals, discharge planners, and other referral sources. Verify Medicare Part A and B coverage, HMO or other insurance coverage, and ensure benefits meet facility requirements prior to admission. Track referral activity and admission status using the facility's CRM or EMR; maintain accurate records. Schedule and lead facility tours for prospective residents and families, presenting services in a professional and informative manner. Collaborate with the Admissions & Marketing Director and Director of Community Relations on outreach, census-building initiatives, and marketing efforts and events. Coordinate the move-in process to ensure a smooth transition for residents, including timely communication with all necessary departments. Ensure compliance with state and federal regulations related to Medicare admissions and HIPAA privacy guidelines. Assist with weekend or evening admissions support, as needed. Support Assisted Living and Memory Care sales processes as needed. Qualifications
High school diploma or equivalent required; Associate’s or bachelor’s degree in healthcare, business, marketing, or related field preferred. Minimum of one year of experience in healthcare admissions, preferably within a Skilled Nursing Facility. In-depth knowledge of Medicare Part A and Part B requirements and admission qualifications. Knowledge of HMO and Medicare Advantage plans and experience obtaining authorization. Exceptional communication and organizational skills; ability to work independently and in a collaborative team environment. Proficiency in Microsoft Office and CRM/EMR systems (e.g., PointClickCare, MatrixCare). Familiarity with FHA and ADA regulations in sales presentations and marketing materials. Ability to work weekends or other days/times as assigned by supervisor. Benefits
Competitive salary Referral bonus Daily Pay Career advancement opportunities Up to $40.00 monthly provided meal card for on-site market. 401k with employer match Full Medical Benefits eligible on the first of the month following hire date. AMAZING PTO plan (Vacation/Sick) that you start accruing on day one. Holidays Paid (after 90days on the job). Excellent Training Tuition Reimbursement Recognition Program On-site Gym! EEO
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Admissions Coordinator (FT) role at The Forum at Rancho San Antonio, located in San Jose, CA. This role focuses on hospitality and admissions coordination for residents in our Health Care Center, working with hospitals, referral sources, residents, and families to ensure a seamless, compassionate transition for incoming residents. Job details
Employment Type: Full Time (Non-Exempt) Hourly Range: $27.56-$35.54 Location: San Jose, CA Responsibilities
Coordinate and manage all incoming referrals and inquiries related to Medicare-covered skilled nursing admissions and other payor types; respond quickly and professionally. Collect clinical and financial documentation needed for pre-admission and post-admission screening; communicate with interdisciplinary teams for eligibility. Build and maintain strong relationships with hospitals, discharge planners, and other referral sources. Verify Medicare Part A and B coverage, HMO or other insurance coverage, and ensure benefits meet facility requirements prior to admission. Track referral activity and admission status using the facility's CRM or EMR; maintain accurate records. Schedule and lead facility tours for prospective residents and families, presenting services in a professional and informative manner. Collaborate with the Admissions & Marketing Director and Director of Community Relations on outreach, census-building initiatives, and marketing efforts and events. Coordinate the move-in process to ensure a smooth transition for residents, including timely communication with all necessary departments. Ensure compliance with state and federal regulations related to Medicare admissions and HIPAA privacy guidelines. Assist with weekend or evening admissions support, as needed. Support Assisted Living and Memory Care sales processes as needed. Qualifications
High school diploma or equivalent required; Associate’s or bachelor’s degree in healthcare, business, marketing, or related field preferred. Minimum of one year of experience in healthcare admissions, preferably within a Skilled Nursing Facility. In-depth knowledge of Medicare Part A and Part B requirements and admission qualifications. Knowledge of HMO and Medicare Advantage plans and experience obtaining authorization. Exceptional communication and organizational skills; ability to work independently and in a collaborative team environment. Proficiency in Microsoft Office and CRM/EMR systems (e.g., PointClickCare, MatrixCare). Familiarity with FHA and ADA regulations in sales presentations and marketing materials. Ability to work weekends or other days/times as assigned by supervisor. Benefits
Competitive salary Referral bonus Daily Pay Career advancement opportunities Up to $40.00 monthly provided meal card for on-site market. 401k with employer match Full Medical Benefits eligible on the first of the month following hire date. AMAZING PTO plan (Vacation/Sick) that you start accruing on day one. Holidays Paid (after 90days on the job). Excellent Training Tuition Reimbursement Recognition Program On-site Gym! EEO
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