Mass General Brigham
Learning and Development Specialist, Revenue Cycle Operations
Mass General Brigham, Somerville, Massachusetts, us, 02145
Employer Industry: Healthcare Services
Why consider this job opportunity
Salary up to $90,750.40 annually
Comprehensive benefits package including bonuses and recognition programs
Opportunity for career advancement and professional growth within a leading healthcare organization
Flexible remote work options with required onsite presence once a month
Collaborative and inclusive work environment focused on continuous improvement and experiential learning
What to Expect (Job Responsibilities)
Conduct comprehensive training needs assessments to identify skill gaps and align learning solutions with departmental and organizational objectives
Design and develop a variety of training materials, including instructor-led courses, e-learning modules, job aids, and performance support tools
Collaborate with subject matter experts to ensure training content is accurate, relevant, and aligned with industry best practices
Facilitate training sessions using diverse delivery methods such as classroom instruction, virtual learning, workshops, and on-the-job coaching
Evaluate training effectiveness through assessments, feedback, and performance metrics to ensure continuous improvement
What is Required (Qualifications)
Bachelor’s degree in a related field
3-5 years of experience in designing curriculum for operational workflows, systems, and soft skills
1-3 years of coaching and one-on-one training experience
Experience with SharePoint, Microsoft Teams, Zoom, Visio, and Webex
Strong communication, facilitation, and interpersonal skills
How to Stand Out (Preferred Qualifications)
Passion for adult learning and a commitment to fostering a respectful, inclusive, and growth-oriented learning culture
Experience working within a healthcare system or revenue cycle operations
Familiarity with performance improvement methodologies and change management principles
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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Why consider this job opportunity
Salary up to $90,750.40 annually
Comprehensive benefits package including bonuses and recognition programs
Opportunity for career advancement and professional growth within a leading healthcare organization
Flexible remote work options with required onsite presence once a month
Collaborative and inclusive work environment focused on continuous improvement and experiential learning
What to Expect (Job Responsibilities)
Conduct comprehensive training needs assessments to identify skill gaps and align learning solutions with departmental and organizational objectives
Design and develop a variety of training materials, including instructor-led courses, e-learning modules, job aids, and performance support tools
Collaborate with subject matter experts to ensure training content is accurate, relevant, and aligned with industry best practices
Facilitate training sessions using diverse delivery methods such as classroom instruction, virtual learning, workshops, and on-the-job coaching
Evaluate training effectiveness through assessments, feedback, and performance metrics to ensure continuous improvement
What is Required (Qualifications)
Bachelor’s degree in a related field
3-5 years of experience in designing curriculum for operational workflows, systems, and soft skills
1-3 years of coaching and one-on-one training experience
Experience with SharePoint, Microsoft Teams, Zoom, Visio, and Webex
Strong communication, facilitation, and interpersonal skills
How to Stand Out (Preferred Qualifications)
Passion for adult learning and a commitment to fostering a respectful, inclusive, and growth-oriented learning culture
Experience working within a healthcare system or revenue cycle operations
Familiarity with performance improvement methodologies and change management principles
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr