TalentAlly
Join TalentAlly as a Collections Analyst and help American Tower manage its Accounts Receivable portfolio.
Responsibilities
Collect and reconcile receivable balances for existing customers, drive balances through to resolution, and ensure billing and cash application accuracy.
Audit lease documents or purchase orders to validate billing, identify billing adjustments, and complete necessary paperwork.
Initiate customer contact via telephone and initiate escalations for Supervisor review when needed.
Support a high volume of customers/leases by following defined collection strategy for initiating daily contact and consistently following up on arrangements made for resolving outstanding balances.
Provide timely and accurate reporting for contracts or invoice aging balances.
Other duties as assigned.
Qualifications
Bachelor's degree preferred.
Between 1-3 years of collections experience in an Accounts Receivables department.
Oracle experience preferred.
Strong follow-up skills; ability to organize applicable timelines and follow up with internal and external customers.
Strong written and oral communication skills, including the ability to present ideas and suggestions clearly and effectively.
Ability to work with different functional groups and levels of employees to achieve results.
Strong organizational skills; ability to accomplish multiple tasks within agreed timeframes through effective prioritization in a fast-paced environment.
Capability to lift up to 25 lbs.
American Tower is committed to fair and equitable compensation practices. For U.S.-based candidates, the base salary range is $21.63 – $28.85 hourly, with eligibility for annual bonus, equity, and participation in the Employee Stock Purchase Plan.
We offer a comprehensive benefits package, including health coverage, 401(k) savings plan, paid time off, company holidays, sick leave, parental leave, and access to an Employee Assistance Program focused on mental and financial wellness.
EEO Statement American Tower is a proud equal opportunity employer and will not discriminate against an applicant or employee based on age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, disability, military or veteran status, genetic information, pregnancy, reproductive decisions, or any other characteristic protected under applicable law.
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Responsibilities
Collect and reconcile receivable balances for existing customers, drive balances through to resolution, and ensure billing and cash application accuracy.
Audit lease documents or purchase orders to validate billing, identify billing adjustments, and complete necessary paperwork.
Initiate customer contact via telephone and initiate escalations for Supervisor review when needed.
Support a high volume of customers/leases by following defined collection strategy for initiating daily contact and consistently following up on arrangements made for resolving outstanding balances.
Provide timely and accurate reporting for contracts or invoice aging balances.
Other duties as assigned.
Qualifications
Bachelor's degree preferred.
Between 1-3 years of collections experience in an Accounts Receivables department.
Oracle experience preferred.
Strong follow-up skills; ability to organize applicable timelines and follow up with internal and external customers.
Strong written and oral communication skills, including the ability to present ideas and suggestions clearly and effectively.
Ability to work with different functional groups and levels of employees to achieve results.
Strong organizational skills; ability to accomplish multiple tasks within agreed timeframes through effective prioritization in a fast-paced environment.
Capability to lift up to 25 lbs.
American Tower is committed to fair and equitable compensation practices. For U.S.-based candidates, the base salary range is $21.63 – $28.85 hourly, with eligibility for annual bonus, equity, and participation in the Employee Stock Purchase Plan.
We offer a comprehensive benefits package, including health coverage, 401(k) savings plan, paid time off, company holidays, sick leave, parental leave, and access to an Employee Assistance Program focused on mental and financial wellness.
EEO Statement American Tower is a proud equal opportunity employer and will not discriminate against an applicant or employee based on age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, disability, military or veteran status, genetic information, pregnancy, reproductive decisions, or any other characteristic protected under applicable law.
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